Ugly Drinks Reviews 267

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

The product is great, the service is non existent. After receiving my last order in December, a few cans had some issues. After letting customer service know they were actually great and sent out an e... See more

Rated 5 out of 5 stars

Loved the products and unique flavors like no other seltzer waters out there. Great customer service and fast delivery. Had a subscription for the Dr. Ugly flavor, and regularly purchased their limit... See more

Rated 5 out of 5 stars

I love the soda flavors. These keep me hydrated and from drinking actual soda. Delivery is fast and the packaging is fun. I've ordered multiple times now and plan to continue to be a costumer! I can't... See more

Rated 5 out of 5 stars

My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month.... See more

Company details

  1. Soft Drinks Shop

Written by the company

sup, we're ugly - the refreshingly honest flavored sparkling water with no sugars, no sweeteners and no calories. beyond quenching your thirst, we celebrate the real, the raw, the imperfect - the ugly truth.


Contact info

3.4

Average

TrustScore 3.5 out of 5

267 reviews

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Rated 2 out of 5 stars

Not a fan of the new energy flavors

The new energy flavors, especially mountain ugly, really taste like fake sugar to me. I’m not sure why, maybe it’s the ginseng, but I found it to be really difficult to drink and had to cancel my subscription. I preferred the normal simple lemon/lime flavor

8 October 2021
Rated 5 out of 5 stars

Such cool and creative flavors! Great shipping!

I really like the Ugly drinks, we also buy Aha and La Croix at the store, but it's great to get these delivered and the flavors are so unique. I love the Hawaiian punch and I"m also a sucker for the "special" flavors and have to try them all. We really enjoyed the Ginger Ale (hope it becomes a staple), and the Pumpkin Spice so far. I just ordered a case of "Birthday cake"!

I saw a few reviews on here about poor shipping. I've had the opposite experience: the Ugly boxes are tough and sturdy and I've never had an issue with a single dented can.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

It took me a while to get into…

It took me a while to get into seltzers, but Ugly has definitely help me transition almost completely away from drinking soda... Ugly drinks have a clean flavor with no weird after taste you get from some other sparkling waters... 10/10 would recommend

4 October 2021
Rated 1 out of 5 stars

Ginger ale was real bad

Ginger ale was real bad - not good taste at all. Ive liked many of the other flavors but this one - no good. Had a floral kind of taste to it. Did not resemble ginger nor ginger ale.

3 October 2021
Rated 5 out of 5 stars

Great drinks and excellent customer service

I like ugly drinks and made an order for a multi-pack with them. I had a slight issue with my order and emailed customer services about it. They replied really quickly and sorted out my problem with no issues at all.

11 September 2021
Unprompted review
Rated 4 out of 5 stars

Minus Inventory Issues, Fantastic Product and Support Team

A few shipping issues is the only thing keeping this from a 5-star product. A lot of companies are going through a lot right now so I don't want to hold it too much against them specifically. But Ugly Drink's system could do a better job not letting you order things that are out of stock, but other than that the product is fantastic. It has completely replaced my energy drink consumption.

10 September 2021
Rated 1 out of 5 stars

Wasted money for empty spilled cans

The drinks are good though everything I receive them half the can are spilled and empty sadly and I have emailed them several times no reply wasted stolen money for empty cans not a way to run a business will not order again buyer beware

30 August 2021
Unprompted review
Rated 5 out of 5 stars

My husband and I are keto

My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month. Definitely recommend, especially if you're keto or watching your calories. Sometimes you need more than water.

18 July 2021
Rated 5 out of 5 stars

Been buying Ugly for years and they…

Been buying Ugly for years and they never disappoint. Love the packaging and strawberry is the best flavour. It tastes like how a fresh cut strawberry smells. Not too sweet and so refreshing in summer. Started buying by the hundred so I can keep my fridge stocked. Thats when you know you are committed!

14 July 2021
Rated 5 out of 5 stars

Great product

Great product, fits in with my diet & weight loss regime & tastes different to run of the mill colas. I like all the flavours but lemon & lime is probably my favourite.
Mie are delivered on subscription so I don't run out & also don't have to lug them back from the supermarket.

13 July 2021

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