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Ubuy Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

U-buy insist the buyer pay extra because U-buy did not put the correct weight in their webshop

I bought and paid for a folding bike on Sunday

On Monday U-buy mailed me and wants to charge me extra because U-buy has not put in the correct weight in their webshop.

I insisted as this was a purchase via their EU marketplace and .be website that Belgian law applies, and all sales are final at the paid price.

U-buy fails to do this and wants to just undo the sale. This is against Belgian law.
I have shared the feedback with u-buy.be that if they do not follow Belgian law I ill be forced to report them to the Belgian governments customer watchdog department.

I an awaiting their reply

8 March 2026
Unprompted review

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