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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who provide quick and detailed responses. Many people appreciate the efficiency and reliability of the support team, noting their commitment to resolving issues and offering clear guidance. Consumers frequently highlight the fast response times and the overall quality of the service provided. However, some customers also noted issues with the website, specifically regarding functionalities like filtering backlinks or managing account permissions. A few people expressed dissatisfaction with the customer experience, mentioning that certain requests were rejected or that the software did not meet their expectations.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting the support staff's helpfulness,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Website

People report ambiguous experiences with website functionality. Many customers praise the tool for helping... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the support... See more

Based on these reviews

Rated 5 out of 5 stars

We have purchased the Agency Lifetime access for Orcanically Digital Marketing almost 4 years ago, which saved us a ton of money. The tool has been great. We have multiple team members who use i... See more

Company replied

Rated 5 out of 5 stars

I'm happy about what Ubersuggest offers as an SEO company. Keywords volumes are accurate (I cross-checked them with Google Keyword Planner) and offer great features such as keyword ideas and SEO analy... See more

Company replied

Rated 5 out of 5 stars

I have used other SEO tools for some time and found UberSuggest to be the easiest and most actionable. Their report helps to prioritize the tasks needed to improve SEO. We tried it because of the l... See more

Company replied

Rated 5 out of 5 stars

Excellent support as always. Anush Ohanyan was incredibly kind and helpful. I'm glad I chose the Business Lifetime Plan from Ubersuggest, as it offers far more value than those other tools that focus... See more

Company replied


Company details

  1. Internet Marketing Service

Written by the company

Ubersuggest is the All-In-One Tool That Makes SEO Easy


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

551 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ubersuggest is a complete scam

Ubersuggest is a complete scam. I paid for a premium subscription, but they blocked my Google login for no reason. To make it worse, their password reset system is totally broken and doesn't work at all. You are the worst company I have ever had the misfortune of dealing with.

I am sick of being automatically logged out every 2 days just so they can save their own resources at the expense of paying customers. It is cheap, pathetic, and shows the lowest standard in the industry. By treating customers like this and stealing our money, you are just proving where you are actually from.

Do not waste your money here. They claim to be the best, but they are just scamming people with a broken tool and zero support. You are the worst company.

i cannot show screenshot here... if ican i will show how pothetic and unprofessional their customer service are there is no live chat option and a chatbot like to scam people . repeatable questions..

9 April 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Adil,

We’re really sorry to hear about your experience. This is not the level of service we aim to provide, and we completely understand how frustrating this situation must be.

We’ve carefully checked our system, and at the moment, we’re unable to locate any support request associated with your case. It’s possible that your previous message may not have gone through successfully, and we sincerely apologize if that added to your frustration.

To make sure we can assist you properly, please reach out to us directly at support@ubersuggest.com. Once we receive your email, our team will prioritize your case, investigate the Google login and password reset issues, and help get you back into your account as quickly as possible.

We also appreciate your feedback regarding the login experience and support channels. This is something we take seriously as we continue improving our service.

Thank you for your patience, and we genuinely hope to resolve this for you soon.

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Great tool, excellent customer service

I use Ubersuggest regularly for my work as an SEO copywriter and ocassionally have call to get in touch with the team about issues that arrise. My queries are always responded to quickly, thoroughly and in a really friendly and helpful manner.
I 100% recommend Ubersuggest to anyone looking for a comprehensive SEO tool, not only for the results it helps me achieve for my clients but also for the support of the team behind it.

2 April 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hello,

Thank you so much for your kind words and for taking the time to share your experience!

We’re thrilled to hear that Ubersuggest has been a valuable part of your SEO copywriting work and that our support team has been able to assist you quickly and effectively whenever needed. Providing both powerful insights and reliable, friendly support is exactly what we strive for.

Your recommendation truly means a lot to us, and we’re grateful to be part of helping you achieve great results for your clients. If there’s ever anything more we can do to support you, we’re always here to help!

Best Regards,
The Ubersuggest Team

Rated 5 out of 5 stars

I left a 1 star review before, but the support is fantastic

5 stars all the way for the support

5 April 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Konrad,

Thanks for sharing your feedback.

Just to clarify, the “90% off” message refers to how our pricing compares to other tools in the market, rather than differences between regions.

Our pricing is geo-based, so it can vary depending on location and local rates at the time of purchase. Each plan includes the features tied to that offering.

We’re already in touch with you via email and working together to find the best solution. If anything else comes up, feel free to continue the conversation there. We’re happy to help.

Best Regards,
The Ubersuggest Team

Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using Ubersuggest — it’s simple, helpful, and ideal for all levels, especially beginners.

10 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hello,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Ubersuggest.

Our goal has always been to make SEO accessible and easy to understand for everyone—whether you’re just starting out or already have experience.

It’s great to know that the simplicity and usefulness of the platform stood out to you.

Best Regards,
The Ubersuggest Team

Rated 5 out of 5 stars

A large company that solves even simple problems.

He was quick in solving the problem.

20 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Luiz,

Thank you for your kind feedback!

We're glad to hear the issue was resolved quickly. Providing fast and effective support is always our goal, and it's great to know we delivered.

If you ever need assistance again, we're here to help!

Best Regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Absolutely Next-Level Toolset

Absolutely next-level toolset for people who are getting into SEO. It is both accessible in pricing for the main tool, and the extension is free. It provides everything you could need to start your career in SEO, as well as sustain it. It was so good that I bought the Enterprise lifetime package TWICE. I know a good investment when I see one, and not one day has ever gone by where I regretted my purchases. Worth every penny.

20 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Lounelle,

Thank you so much for your incredible feedback—we truly appreciate you taking the time to share your experience!

It’s great to hear that the platform has supported both the start and growth of your SEO journey. We’ve always aimed to make powerful SEO tools accessible and practical, whether someone is just getting started or scaling their expertise.

Your continued trust—especially investing in the Enterprise lifetime package twice—means a lot to us. Feedback like yours motivates our team to keep improving and delivering even more value.

If there’s ever anything we can do to further support your success, we’re always here to help.

Best Regards,
The Ubersuggest Team

Rated 5 out of 5 stars

I'm very satisfied with Ubersuggest

I'm very satisfied with Ubersuggest. The AI has improved significantly, and above all, it's very intuitive to use. I recommend it for all these reasons and many others that you'll discover as you use it more extensively.

18 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Ugo,

Thank you so much for your kind words and for taking the time to share your experience!

We’re really glad to hear that you’re enjoying the improvements to the AI features and finding the platform intuitive to use—that’s exactly what we strive for. Your recommendation means a lot to us, and it’s great to know that Ubersuggest is delivering value as you continue exploring it.

If there’s ever anything we can do to support you further, feel free to reach out—we’re always here to help.

Best Regards,
The Ubersuggest Team

Rated 5 out of 5 stars

I had a minor issue with my address…

I had a minor issue with my address details on the invoice. My enquiry regarding this, asking for a correction, was dealt with and replied to relatively quickly and to my satisfaction. Everything’s fine, thank you very much. Best regards, Schnupper Stübchen

15 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Richard,

Thank you so much for your kind feedback!

We’re glad to hear that your request regarding the invoice details was handled quickly and to your satisfaction. Providing accurate support and resolving issues efficiently is always our goal, so it’s great to know we could help.

If you ever need anything else, please don’t hesitate to reach out—we’re always here to support you.

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Outstanding support

The assistant quickly understood and readily helped me settle my problem

5 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Tracy,

Thank you so much for your kind feedback!

We're really glad to hear that our assistant was able to quickly understand your issue and help you resolve it. Providing fast, clear, and helpful support is always our goal, so it’s great to know your experience reflected that.

If you ever need help again, our team is always here for you.

Thanks for being part of the Ubersuggest community!

Best regards,
The Ubersuggest Team

Rated 1 out of 5 stars

Do not trust the positive reviews

Do not trust the positive reviews! We are an award winning Norwegian agency, and our experiense with Ubersuggest is a total disgrace:
- We were not able to cancel the trial, and was charged for the Enterprise Lifetime subscription
- Support still has not responded to our ticket(s)
- There is no Norwegian language support for either AI Writer, Ad Extensions etc. (so for us and any Norwegian agencies this is useless)
- There are major data quality issues (just Google "data quality issues Ubersuggest) in major markets (i.e. UK)

We do believe that some of the positive reviews are genuine, but as per today, I would stay far away from Ubersuggest until they have resolved all their issues.

4 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Siri,

Thank you for sharing your feedback. We’re sorry to hear that your experience with Ubersuggest did not meet your expectations.

For security and privacy reasons, we’re unable to discuss account-specific details publicly. However, we want to confirm that our team has responded to your request and has also followed up with an additional email to ensure you received the information you needed. If you’re unable to locate our messages, please check your spam or promotions folder.

Regarding your other comments, we truly value feedback from agencies and professionals as it helps us continue improving the platform.

We’re constantly working on expanding our data coverage, improving accuracy, and developing new features to better support users across different markets.

If there’s anything further you’d like to discuss, please feel free to reply to our email and our team will be happy to assist.

Kind regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Very helpful

2 March 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Sandi,

Thank you for your feedback! We're glad to hear that you found Ubersuggest helpful.

Our goal is to make SEO and keyword research easier and more accessible for everyone. If you ever have questions or suggestions, our support team is always here to help.

We appreciate you being part of the Ubersuggest community!

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

I bought the lifetime deal to try out…

I bought the lifetime deal to try out all the features. I found this wasn't for me so a requested a cancellation with any issues. Support staff were helpful and happily helped me process my request.

23 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Harry,

Thank you for giving Ubersuggest a try and for sharing your experience. While we're sorry to hear the platform wasn’t the right fit for your needs, we truly appreciate you giving it a chance.

We're glad our support team was able to assist you promptly and make the cancellation process smooth. Providing helpful and respectful support is very important to us.

If your needs change in the future, you’re always welcome to explore Ubersuggest again. We’d be happy to have you back.

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

We love lifetime plan

23 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Mattia,

Thank you so much for your amazing feedback!

We’re thrilled to hear that you’re loving the Lifetime Plan. It means a lot to us that you chose to invest in it, and we’re committed to continuously improving the platform to deliver even more value over time.

If you ever have questions, suggestions, or need assistance, we’re always here to help. To provide the best support, please don’t hesitate to reach out anytime.

We truly appreciate your support!

Best regards,
The Ubersuggest Team

Rated 1 out of 5 stars

SCAM - They stole my wife's money!

My wife received a recommendation to use Ubersuggest, it didn't work out, and when she tried to cancel her subscription, the page kept not loading properly over and over again and she accidentally pressed directly above and "upgraded" for $99 non-refundable. When she immediately contacted to explain and cancel they kept her money.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent technical service

Excellent technical service, good price, and a great platform. 100% recommended.

19 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Arlo,

Thank you so much for your kind words and for the 100% recommendation!

We’re thrilled to hear that you’re happy with our technical service, pricing, and platform. Feedback like this truly motivates our team to keep improving and to provide the best support possible.

If you ever need assistance or have suggestions on how we can make your experience even better, we’re always here to help. Thanks again for being part of our community!

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Great support

Neil Patel and his team are very attentive to the needs of their subscribers and never take anything for granted. And when they offer support, they're not superficial, but provide very detailed and helpful answers... Which was exactly what I was looking for. Thanks!

18 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Patrizia,

Thank you so much for your thoughtful words!

We truly appreciate you taking the time to share your experience. Our team works hard to stay attentive to our subscribers’ needs and to provide support that goes beyond surface-level answers. It means a lot to hear that the detailed guidance was exactly what you were looking for.

Your feedback motivates us to keep raising the bar and continue delivering value every step of the way.

Thanks again for your support — we’re always here whenever you need us!

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Ubersuggest gave me the tools I needed

I used Ubersuggest for years to help me handle SEO optimization for a website I managed. The information and utilities provided made it very manageable to see positive steady grows for the domains organic traffic. If I were ever needing to work on a new domain I would use Ubersuggest again.

14 December 2025
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Adam,

Thank you so much for sharing your experience!

We truly appreciate you trusting Ubersuggest over the years to support your SEO efforts. It’s great to hear that the insights and tools helped you achieve steady organic growth — that’s exactly what we aim to make possible.

Knowing that you’d choose Ubersuggest again for a new domain means a lot to us. If you ever decide to launch that next project, we’ll be here to help you hit the ground running.

Wishing you continued success with all your SEO initiatives!

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Telling me quickly (an old Roberta Flack song)

I submitted a question about costs and received a response quite rapidly.

10 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Simon,

Thank you for your review!

We’re glad we could respond quickly to your question about costs. If you need anything else, we’re always here to help.

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Great customer service

I appreciate the simplicity, pricing, insights and customer support. There was a time when work was not SEO-heavy and they provided options for me (back in July 2025). I have my account active for almost 2 years now.

19 July 2025
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi Lira,

Thank you so much for your continued support over the past two years — that truly means a lot to us!

We’re especially glad to hear that you value the simplicity, pricing, insights, and customer support. It’s great to know that back in July 2025, when your work wasn’t as SEO-heavy, our team was able to provide flexible options that worked for you. Supporting our users through different stages of their journey is exactly what we aim to do.

We genuinely appreciate you being part of our community and look forward to continuing to support your success!

Best regards,
The Ubersuggest Team

Rated 5 out of 5 stars

Good tool to help with certain things.

Good tool to help with certain things.

11 February 2026
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi George,

Thank you so much for this review!

We truly appreciate you taking the time to share your feedback. It means a lot to our team and motivates us to keep improving every day. Our goal is always to provide the best support and deliver real value, so knowing you had a positive experience is incredibly rewarding.

If there’s ever anything more we can do for you, we’re always here to help.

Best regards,
The Ubersuggest Team

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