U7BUY Reviews 

48,084
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the support team for being extremely helpful, polite, and quick to resolve any questions or issues that arise during purchases. Consumers note that live chat responses are remarkably fast and efficient, making order processes smooth and stress-free. Some reviewers were not happy with the assistance received regarding tricky situations. A few people mentioned facing terrible support experiences, long delays, and frustrating difficulties obtaining refunds when things went wrong. Buyers also shared concerns about encountering unresponsive service agents and failing to receive proper help when issues persisted over time.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support agents are fast, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast, smooth, and completely... See more

Staff

Reviewers mention positive feedback about staff, highlighting that agents are patient, understanding, and... See more

Response time

Reviewers highlight positive aspects of response time, appreciating the incredibly fast support and helpful... See more

User experience

Consumers find user experience to be positive, highlighting smooth, fast, and safe interactions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m very happy with the service I received. The person who assisted me was extremely kind, respectful, and understanding. The response was incredibly fast, which I really appreciated. I’m genuinely ha... See more

Company replied

Rated 5 out of 5 stars

Refreshing to deal with a live chat and be able to speak today reguarding 2 seperate issues and the customer response experience was really good, fast responses and able to solve my problem quickly th... See more

Company replied

Rated 5 out of 5 stars

Amazing work . Was skeptical at first ,Now im a believer . Best experience ive had with doing this . They gave me a time when id be able to access want i purchases and made it happen sooner. Will be... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Jason. Helped with my order and how to navigate through the account. Very patient and understanding even with my weak signal! Top job 🤩

Company replied


Company details

  1. Gaming service Provider
  2. Hobby Store

Written by the company

🌍 U7BUY — Your Trusted Global Gaming Service Platform Safe and Reliable, Buy and Sell with Confidence 🌍 U7BUY is dedicated to creating a secure, transparent, and trustworthy global gaming marketplace. We employ industry-leading security technologies and intelligent risk-control systems to fully protect your accounts and funds throughout every transaction. 🎮 Comprehensive Coverage of Popular Games and Services: Our platform features a wide range of mainstream games and products, including FC 26 Coins, Roblox games (Robux, accounts, and items), Fortnite accounts, Genshin Impact top ups, and more — offering players diverse choices and flexible trading options. ⚡ Fast Delivery, Transparent Pricing: U7BUY guarantees lightning-fast delivery and fair pricing. With our highly competitive rates and transparent fees, you can enjoy your favorite games at the best possible value. 💬 24/7 Global Customer Support: Our round-the-clock support team is always available to provide technical assistance, order updates, and after-sales service — ensuring every transaction is smooth and worry-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
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1-star

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4.7

All reviews

(48,084)

6,816 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dont expect any customer service.

Dont expect any customer service.

Made a low value purchase and was asked to verify my identity. Easy to do, completed successfully. Then was asked to verify payment details via image. They had already verified it valid as the payment was taken instantly. Sent the image 3 weeks ago... no reply, or to any of the follow up emails. Still haven’t received a reply or the purchase.

30 August 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Dear customer,

Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.

In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 5 out of 5 stars

It's a great website

It's a great website, there are no scams, I've bought many things there.

6 May 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your great words, wow, that really means a lot to us, we will do our best to offer you great service, no problem at all ~ 

Jessica

Rated 5 out of 5 stars

Love this site been using for ovwe a…

Love this site been using for ovwe a year now

16 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello ,

We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.

Jessica

Rated 5 out of 5 stars

This is absolute perfect i suggest this…

This is absolute perfect i suggest this for anyone this is not an bot review i swear on everything

15 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello!
Thanks a ton for your kind feedback. It’s our privilege to serve customers as amazing as you, and we’ll keep working hard to make every interaction with us a great one. Come back soon—we’re looking forward to it! Have a lovely day.
Jessica

Rated 5 out of 5 stars

Well the app is very good

Well the app is very good, secure, and it saves me from a lot of problems in my games, I would say it's trusted, and I actually haven't found a problem with the app sooo

15 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi there!
Thanks so much for your fantastic feedback. It’s because of customers like you that we love what we do. We’ll keep raising the bar to exceed your expectations every time. Wishing you a day filled with joy!
Jessica

Rated 5 out of 5 stars

The U7buy support service is so fast…

The U7buy support service is so fast .As a seller I will gave 10 out of 10 marks to support team they are available 24/7 to help us thank you for service

15 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello there!

Thank you for taking the time to share your positive experience. It means everything to us that you trust us with your needs. We’ll continue to strive for perfection just for you. Wishing you an incredible day ahead!
Jessica

Rated 5 out of 5 stars

Good and reliable service

14 August 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello!

Your sweet note has brightened up our day. Serving you has been a true pleasure, and we’re already planning how to make your next visit even more special. Thanks for being such a valued customer! Have a wonderful day.
Jessica

Rated 5 out of 5 stars

5 Stars

5 Stars

i love how the deliverys are fast and sellers are trusted

14 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi there!

Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica

Rated 2 out of 5 stars

Back in the day it used to be good but…

Back in the day it used to be good but now it just says sold out 24/7 and custonor service dosent care to help only giving Ai answers..

Edit: finally recived real customer suport and now ik whats up, good if it suports ur ip (wich dosent mine anymore) sadly dosent work if it dosent🤷‍♂️

9 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

hello
The official Web App has been shut down for the end of the season, making it impossible to place orders; currently, no websites are offering FC 26 coins. Please contact us if you have any further questions.vipcustomer@u7buy.com

Jessica

Rated 1 out of 5 stars

Site fails to support their customers

Site fails to support their customers. These sellers don’t keep their promise for 12-month options, the service stops working within a few months and they don’t reply.

22 August 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Dear customer,

Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.

In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 1 out of 5 stars

Bought a 12 months account and it…

Bought a 12 months account and it expires in 4 months. Support sided with the seller, didn't even care about the evidence that i have provided.

13 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Dear customer,

Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.

In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 5 out of 5 stars

The best websites

The best websites

12 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!
Your amazing feedback has left us speechless (in the best way!). We’re so glad you loved our service, and we’ll keep doing everything we can to keep you happy. Don’t forget to come back—we’ll be waiting! Have an amazing day.
Jessica

Rated 1 out of 5 stars

Not to recommend

Not to recommend, i would not order anything again there.
The orders get routed to different people / companies to fulfill. Some are good and some are bad taking really long time to react.
If you have Problems you can not expect help from u7buy.
I ordered something i did not get it. I opened a dispute i provided a screenshot but it just got closed. And it got put on delivered.
After i ask why they just tell me sorry they can not refund. No explanation nothing. You can not even put sellers on a blacklist so if you have someone cheating people you do not even have the possibility to make sure the orders do not get routed there. my conclusion after spending quite some money there not to use.

11 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Dear customer,

Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.

In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 5 out of 5 stars

Amazing!

Very fast and refunded immediately worked with ease!

12 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!
Thank you from the bottom of our hearts for your kind message. Knowing we made your day makes all our efforts worth it. We can’t wait to welcome you back and serve you again soon. Have an amazing day!
Jessica

Rated 5 out of 5 stars

Fast and professional

12 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!

Your amazing feedback has left us speechless (in the best way!). We’re so glad you loved our service, and we’ll keep doing everything we can to keep you happy. Don’t forget to come back—we’ll be waiting! Have an amazing day.
Jessica

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic. They worked with me for nearly 24 hours trying to assist me and never once complained and was always patient with me. Ended up getting my problem resolved thanks to their assistance.

12 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!

Thank you so much for your kind words. It means the world to us that you choose us and trust us with your needs. We’ll keep working hard to earn that trust every single day. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 1 out of 5 stars

Support confirmed that I never received…

Support confirmed that I never received my order, but it is marked as “ineligible for a refund.” I am very surprised by this apparent scam and will have to dispute the payment with my bank.

Order id: u7s2095817194997780483

11 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Dear customer,

Thank you for letting us know about this issue. We're sorry to hear that your experience didn't meet your expectations. We noticed that the seller has uploaded a delivery proof on the order page. But we have contacted the seller again for double confirmation. If we receive any response, we will update you immediately. Thank you for your understanding and patience.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 5 out of 5 stars

Best ever for GAME STUFF GOOD GOOD…

Best ever for GAME STUFF GOOD GOOD GOOD GOOD STUFF ITS REAL

11 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Many thanks for placing your order on our website and for your kind recognition of our service. We appreciate your support and look forward to serving you again soon

Jessica

Rated 5 out of 5 stars

The service was very good

The service was very good; I received cordial attention quickly. Highly recommended.

10 September 2026
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

Rated 5 out of 5 stars

The product was just as advertised

The product was just as advertised, and the delivery was very quick. One of the least expensive out there.

10 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your great words, wow, that really means a lot to us, we will do our best to offer you great service, no problem at all ~ 

Jessica

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