Tyreleader.co.uk Reviews 

28,810
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 587 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth shipping processes, and the very affordable prices provided across a wide selection of items. Consumers constantly note that the online ordering platform is straightforward, efficient, and extremely convenient for purchasing necessary vehicle equipment without any hassle. However, some people mentioned frustrating issues with unreliable courier tracking, unexpected delivery delays, and occasional misdeliveries sent entirely to incorrect addresses. A small group of reviewers also experienced difficulties regarding missing items, unhelpful communication from shipping partners, or unexpected problems with local fitting garages.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely swift... See more

Price

Consumers find price to be positive, highlighting consistently great value and some of the best rates... See more

Product

Reviewers highlight ambiguous aspects of product quality, with opinions deeply divided. While many consumers... See more

Service

Customers had positive experiences with service, often highlighting fast on-time delivery and great value for... See more

Order

People report ambiguous experiences with order processes, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The price was great but communication not so great. The tyre tracking info not provided and the delivery man just left it on the front porch without a signature.

Rated 4 out of 5 stars

Good product, quick delivery. Unfortunately, courier delivered tyres to a wrong address - was at home, no delivery, no email notification of delivery or update! Receiver came to inform me on the 3rd... See more

Rated 4 out of 5 stars

Excellent website and great prices. Did have a minor issue with delivery of the 2 tyres, they got separated and were delivered 5 days apart Otherwise all good.

Rated 4 out of 5 stars

Delivery was very quick and price was good. Would be 5 stars if price was cheaper and if delivery notification had been given before the day of delivery.


Company details

  1. Tire Shop

About Tyreleader.co.uk

Written by the company

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Contact info

4.2

Great

TrustScore 4 out of 5

29K reviews

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4.2

All reviews

(28,810)

574 reviews in the last 12 months

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Rated 3 out of 5 stars

Delivery took longer than expected

Delivery took longer than expected. No tracking available, only a long process via email contact. Tyres were good though

7 June 2026
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We are sorry that your delivery took longer than expected and that the tracking information was not available as it should normally be. Delivery times can occasionally be affected by transport conditions, but your feedback about the follow-up and email process is valuable and helps us improve our service. We are nevertheless pleased to hear that the tyres themselves met your expectations.

Rated 5 out of 5 stars

The fast and reliable.

Ordered tyres on the Wednesday evening and delivered on Friday. Great service and excellent prices. This is my go to site for tyres.

4 June 2026
Rated 1 out of 5 stars

No information when the tyre was…

No information when the tyre was delivered to the tyre garage. I waited some days more, call F1 Southbury, booked appointment I turned up the appointment date and they told me I don’t have any appointment. I tried to call or chat someone from tyre leader but couldn’t get any response or help. Disappointed.

6 June 2026
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We are sorry to read about your experience. You should normally receive an email notification when the tyres arrive at the fitting centre, so the lack of information and the issue with your appointment at F1 Southbury are not what we expect.

Please open a ticket with our service après-vente via your customer account so our agents can investigate the missing notification, check the delivery status, and review this situation with the partner garage as quickly as possible. Your feedback is valuable and helps us improve our service.

Rated 1 out of 5 stars

AVOID

Order Number (33126520) I am writing this as a warning to anyone considering purchasing from this company. As a community nurse who relies on my vehicle for my job, I have had a nightmare experience with their customer service and warranty process.

After experiencing a tyre puncture, I followed the company's instructions to provide evidence. I submitted multiple high-quality photos and videos showing the damage. Despite providing this, the company repeatedly ignored my messages for days at a time, leaving me with no guidance on how to fix a run-flat tyre that local garages confirmed could not be repaired after the use of emergency foam.

Because they failed to provide any timely support or clear instructions, I was forced to purchase a replacement tyre to get back to work. I provided the company with proof of the professional fitting and the inability to repair the original tyre. Now, they are refusing to process my claim, claiming my previous photos are "insufficient" and demanding further images of a tyre that has already been disposed of by the garage.

They have effectively trapped me in a loop of repetitive, bureaucratic requests while ignoring my formal requests for their complaints procedure. This company’s "support" is non-existent, their response times are abysmal, and they seem designed to make the warranty process impossible so they can avoid responsibility.

Summary of the experience:

Total lack of support: They ignored urgent queries regarding how to handle a run-flat tyre, leaving me stranded.

Inefficient Communication: Days of delay between replies despite me explicitly stating I needed my car for work.

Impossible Requirements: They are asking for new photos of a tyre that was removed by a garage and replaced, despite me having submitted evidence from the start.

Accountability: They refuse to provide a formal complaints procedure when asked.

If you value your time and need a reliable supplier, look elsewhere. This company does not stand by its customers.

28 May 2026
Unprompted review
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We are sorry to read about your experience and understand the impact this situation may have had, especially as you rely on your vehicle for work.

As you have already contacted our after-sales service, your case will be prioritised internally so that the team can review your warranty claim, the evidence already submitted, and your request regarding the complaints procedure as quickly as possible.

The review of a puncture claim can require specific supporting documents, but we understand your concern where further photos are being requested after the tyre was removed and disposed of. This point will be checked carefully by the relevant team.

Thank you for bringing this to our attention. Your feedback regarding delays and communication is being taken seriously and will be used to improve our service.

Rated 3 out of 5 stars

Tyre leader 2nd time used

So my tyres were eventually delivered but there was very little info about customer/order details so tyre shop had no idea about myself or how to assign ordered tyres m, anyway all is good now tyres supplied in good condition & fitting went well but there was no info on who was paying for fitting so I don’t know if I paid twice!!

30 May 2026
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We’re sorry to hear this. Please contact our service after-sales via your customer account or contact form so our team can check the status of your delivery as quickly as possible. A tracking number is normally provided for every order, and our agents will investigate what has probably happened with your shipment.

Rated 1 out of 5 stars

Stay Away

Ordered 4 tires, only 3 arrived. I’ve tried contacting the delivery company who were a little helpful and said they’d sort it out but it has since been 3 weeks and still I’ve received nothing. Can’t even get in contact with tyreleader.co.uk. Don’t waste your time buying from this website

20 May 2026
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We’re sorry to read about this experience.

Orders can sometimes be split into several parcels due to transport constraints, but a 3-week delay for the missing tyre is clearly not the service expected. Please open a ticket via your customer account or our contact form with your order number so our after-sales team can investigate this with the carrier and provide an appropriate solution as quickly as possible.

If you have already submitted a request, it will be prioritised internally for faster follow-up. Your feedback is taken seriously and helps us improve our service.

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