Good Customer Service
Customer service representatives, like Dhruthi, have been responsive and diligent in their work, making sure our service remains in working order.
13 January 2026
Unprompted review
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Company details
Written by the company
TXTImpact is a leading multichannel text messaging platform that enables businesses to run bulk messaging campaigns across SMS, MMS, RCS, WhatsApp, and SMS APIs — all from a single, powerful dashboard: TXTImpact Omnihub. Built for modern communication, TXTImpact helps businesses connect, engage, and convert faster with scalable, compliant, and high-delivery messaging solutions. Trusted by over 5,000 businesses, it has earned its reputation as a reliable messaging partner for small and medium-sized enterprises. Launch targeted mass texting campaigns worldwide with advanced segmentation, automation, and real-time analytics. Whether you need broadcast messaging, picture messaging (MMS), rich media RCS campaigns, WhatsApp messaging, SMS gateway integrations, mobile landing pages, text-to-email functionality, or QR code integrations — TXTImpact delivers everything you need to drive instant engagement. With TXTImpact, businesses can streamline promotional campaigns, appointment reminders, customer support, and internal communications through one centralized platform. We provide a wide range of innovative features tailored to your specific needs, seamless integrations with CRM and email platforms, and secure, regulation-compliant messaging backed by a 99.9% uptime guarantee. What sets TXTImpact apart is our commitment to exceptional customer support and ensuring your success at every step. Whether you're looking to enhance engagement, build stronger customer relationships, or drive measurable results, TXTImpact has the tools and expertise to help you achieve your goals. At TXTImpact, we’re not just a messaging provider — we’re your trusted partner in transforming communication strategies and taking your business to the next level.
Contact info
228 Park Ave S, 10003, New York, United States
- (800)-605-0280
- sales@txtimpact.com
- txtimpact.com
4.1
Great
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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TXTImpact has truly changed the way we…
TXTImpact has truly changed the way we handle recruitment. Reaching candidates by text has been incredibly effective—people actually respond, and they respond fast. What used to take hours now takes minutes. We’ve seen close to a 20× improvement in response time, which has made our hiring and employee eCare process smoother, faster, and far more efficient. TXTImpact has become a key part of how we connect with candidates
1 November 2025
Unprompted review
A reliable and affordable messaging tool
TXTImpact is one of the most reliable and trusted SMS marketing tools that I've used yet. What I like most about it is its intuitive UI and clean and simple dashboard, which makes it easier to use the messaging features and run campaigns. Plus, it has great customer support, and we don't have to worry about security either.
13 November 2025
Unprompted review
Plenty of Features without any added cost.
TXTImpact is Intuitive, Easy to use, affordable, and has Good Customer Support. The messages are delivered very fast, and the whole process was compliant and smooth.
There is nothing as such major to dislike about TXTImpact, but they can still improve their dashboard design and give it a fresh new look.
Overall, it is one of the best and reliable Mass texting tools available. You can also try.
10 February 2025
Unprompted review
Used their service
Used their service. Found one of best text service for my business. Great work guys.
15 May 2024
Unprompted review
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