Twosisters The Label Reviews 

312
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Purchased a dress that arrived with a mark on it. When I originally ordered the dress I was informed there was no stock and I wouldn’t be receiving it until end of July. It arrived end of June, a full... See more

Company replied

Rated 5 out of 5 stars

Best experience when purchasing bridesmaid dresses before, during and after! The notification feature worked like a treat+ chat feature to get an update & ask detailed questions. Fast postage even wit... See more

Company replied

Rated 1 out of 5 stars

I really wanted to like this brand, however found the sizing, colour not right and their return policy, only a store credit, no free returns as well! umm ladies its an online business, get with the pr... See more

Company replied

Rated 1 out of 5 stars

Been 3 weeks and still waiting for dress to be shipped. Purchased last year on 26 Dec and still waiting for our dresses to be shipped. Have purchased from multiple other Australian boutiques during Bo... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Twosisters The Label is an Australian based fashion brand with a global soul. What started from humble beginnings for sisters Ruby and Pauline, has now become one of Australia’s fastest growing labels. From their mum’s garage, to their Adelaide-based office, the Twosisters family has grown to a team of 20 people. The mission of the company remaining the same; to make all who wear the label feel beautiful and powerful. With a desire to provide gorgeous occasion wear without the exuberant price tag, Twosisters places quality fabrics and cuts at the forefront of all design. Timeless, whimsical and beautiful, each item is made to be worn again and again…and again. Extending the feel-good ethos to the production side of the business, each piece is designed in-house, with all samples ethically produced by factories overseas. This process is backed by twice-yearly factory audits (covid permitting) which ensure workers are being paid fairly and are working in safe, comfortable environments. What’s next you ask? To the stars, dressed in Twosisters The Label of course.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

312 reviews

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No recent history of asking for reviews

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2.4

All reviews

(312)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend

Nothing but good things to say about The Two Sister Label. I have been very happy with all my purchases and I found when I did need to return one purchase that is was easy and painless.
Thank you

28 April 2021
Rated 5 out of 5 stars

I found this company on Instagram and…

I found this company on Instagram and I’ve bought several dresses from them over the past year. Their quality is top notch. Their designs are beautiful. I really recommend their dresses for any special event. I’m in the US so I purchase from their US website and the sizing is a it different from the AUS website so definitely check the size charts. I’ve found everything fits true to size.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

I’m a repeat customer and am always…

I’m a repeat customer and am always blown away with my orders from two sisters the label.
All my outfits I’ve purchased have been true to size, extremely flattering on and look way more expensive than what I’ve actually paid for! I’m so happy with the brand and highly recommend it!

27 April 2021
Rated 5 out of 5 stars

I had a wonderful experience when…

I had a wonderful experience when purchasing a dress for my 30th birthday this weekend and I also received some encouraging advice from one of the lovely team members as I had multiple questions in regards to the sizing. Super helpful team and so ecstatic to have found a beautiful dress company that stocks bigger sizes.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Top service, value for money - a real gem

I can always rely on Twosisters The label to deliver quality products in a safe and reliable fashion.
I am never disappointed with my purchase- the website truly delivers a product as shown on their site.
Happily recommend Two sisters The Label to all my friends and family

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Stunning dress and super helpful and kind staff

This dress is amazing I absolutely love the way it fits and the way it looks and feels. A little saddened that I could not purchase this dress in navy but if it ever becomes available again I will definitely be purchasing the navy too. The customer service team were incredibly helpful in assisting me to try track down the navy from the stockists. Unfortunately no one had my size but couldn't fault two sisters in any way at all they were super helpful and so kind and friendly. Thankyou so much will always be my go to site when looking for that special dress for an occasion or non occasion. If I could give you 6 stars I would

26 April 2021
Rated 3 out of 5 stars

Such a beautiful dress and fits…

Such a beautiful dress and fits perfectly almost everywhere bar under my armpits. It’s like it hasn’t been designed properly. I can’t even lift my arms up. I’m very restricted. And if I got a size 12 it would be baggy around my waste and chest. It’s my only disappointment and will have to return it :-(

24 April 2021
Rated 5 out of 5 stars

The whole team was amazing when picking…

The whole team was amazing when picking my bridesmaids dresses. When the first dresses arrived and I figured I didn't love them as much as I thought I would, they were awesome when we returned them. Then the next dresses were sold out in one size so two of my girls ere now without a dress. The Two sisters team was amazing working our returns and helping my find the right size on their stockiest websites!!! Absolutely amazing.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Great experience with Two Sisters

Great experience with Two Sisters, I ordered a necklace and a matching set with top and skirt. They shipped quickly from Australia and arrived in the U.S. no problem. Good communication with shipping and tracking. Items are of good quality and super cute! Will be ordering from them again in the future I'm sure.

22 April 2021
Unprompted review

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