Blisters galore, with both OG+ and OG's. Serious blisters ... Twoobs told me to wear them around the house with socks to soften. Definitely not 1000% comfy as they claim ... I posted my 1 star revie... See more
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See what reviewers are saying
As a predominantly online only company you can only base your purchases on the information provided on their website, IMHO their fit guide is inaccurate. I purchased based on their fit guide and... See more
I love the product (BFF+) but I only wore them for a week before the platform began to crease in a pretty ugly way. I have since emailed their customer service team 3 times over the course of two week... See more
Outstanding customer service. Fabulous shoes that go the distance for comfort and style without colour fading or wearing out. Have most colours in the platform range. It is all I have worn all summer... See more
2.5
Poor
25 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
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People also looked at
The perfect sandals :)
The most expensive pair of sandals I've ever bought but they are so worth it. I wore them all over the US and Canada on my recent vacation (including a whole day at Disneyland) and they were so comfortable! I bought the recommended protective spray and used that before I left, and the sandals have not got any marks or stains at all despite wearing them so much. Highly recommend, particularly if you have wider feet or your feet swell as you can easily adjust the velcro as needed.
15 July 2024
Unprompted review
Reply from Twoobs
Thank you so much Emily! Disneyland is the ultimate test, sooooo much walking and lining up. This is so wonderful, we appreciate you supporting us!
Love / Hate relationship
I have been so torn about this review! I got then in January so it has been a long time deciding. I LOVE LOVE LOVE my shoes but there are some things which I’m not too happy with.
Good things:
- the colour !!
- the style
- they are SO comfortable
Bad things:
- the colour scratches off with any tiny bump or scratch (or even just from walking!) (which therefore makes them not too sustainable as they don’t last too long)
- they made noises when I walked for the first 6 months maybe - I had to wear them A LOT inside to get them used to my foot (but I guess a positive is they did stop eventually!)
- I didn’t get the oops but there were lumps and bumps in the sole (on the topside) that were there when I got them which have got worse with wear
- it seems that the glue / fabric is coming apart as I can feel movement under my foot when I walk
Overall - I probably wouldn’t buy again unless the durability was better as they don’t last too long, which is a HUGE shame because I love the idea behind them, how they look and how comfortable they are :)
14 January 2024
Unprompted review
Reply from Twoobs
Thank you so much for leaving such a wonderful review, we so so appreciate genuine feedback. I'll be sure to pass this on to our team so we can keep improving and growing our range.
Not as comfortable as I hoped so I…
Not as comfortable as I hoped so I usually end up with foot pain walking more than a couple of kms, or on any uneven terrain. They're also not as cute as I hoped and most of the time I feel like a Mormon church kid when I wear them
15 September 2023
Unprompted review
Reply from Twoobs
Hello Tamara
So sorry to hear your TWOOBS weren't right for you, we so appreciate you providing honest feedback about your experience.
I couldn't locate the style that you purchased but if you would be open to giving us specific feedback on the style you have we would love to hear it. Feel free to email us at welovepandas@twoobs.com
NO REFUND POLICY
I just wish I had known there is no refund.
I find it very hard to find comfy shoes and they look so good.
Nothing against the shoes they are just not right for me so a credit or exchange does not work in my case.
I would not have bought them had I known.
29 April 2024
Unprompted review
Reply from Twoobs
Hello,
Thank you so much for leaving us a review.
For next time you shop with us, we don't offer refunds on our minor fault 'Oopsy' stock or reduced items.
Any other purchases should be totally fine to refund, feel free to reach out to us if you have any other questions at welovepandas@twoobs.com
We'd be so happy to help!
Wore these all over Europe with zero blisters!!
I adore my Twoobs and I wear them everywhere! I took them on a trip to Europe for a month about 8 months ago and never wore the other shoes I brought. They look great and can be dressed up or down. They are SO comfortable and have never given me blisters. Just be careful if you wear other shoes after getting used to these because your standards will be so much higher.
12 February 2024
Unprompted review
Reply from Twoobs
This is so wonderful! Thank you so much for sharing your experience. Europe is full of odd lil cobblestone streets so comfy shoes are important!!
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