Love the drink (have only tried the passion fruit flavour), had problems with the delivery company on my 2nd order - they opened the packaging and took 4 cans. Two brooks responded within half an hour... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an issue where the box was damaged by Evri and several cans were missing. I contacted Two Brooks and received a sincere apology from one of the founders and a whole new box by next day delivery.... See more
Company replied
Clicked through an ad on Instagram, which are sometimes over the top and overpromise. Two Brooks over delivered on the Instagram promises! Fantastic flavours, cool designs, a few extra goodies in the... See more
Company replied
Two Brooks & five stars! Love these hard seltzers. Three delicious flavours, each one tastes as described unlike some others on the market, and the cans are gorgeous! Shipping was prompt, and perfe... See more
Company replied
Company details
Written by the company
Crisp and light, Two Brooks offers a clean, full-bodied seltzer in 3 award winning flavours: Passion Star, Mango Hi-Ball and Lime Cooler. Either drink chilled straight from the can or pour over ice with any garnish of your choice, Two Brooks is your ideal refreshment companion.
Contact info
869 High Road , N12 8QA, London , United Kingdom
- info@twobrooks.co.uk
- twobrooks.co.uk
4.8
Excellent
248 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely
Ordered twice. Great experience and quick delivery both times. Favourite flavour is mango by far! 🥭😋
28 October 2022
Reply from Two Brooks
We're so glad to hear you enjoyed them! Thanks a bunch (and great taste in seltzers, mango is my favourite too!) 🥭🦦👌
Quick delivery
Quick delivery, packaging was correct size for the items. Easy to use website.
26 October 2022
Reply from Two Brooks
Thank you for your lovely review 🦦😄
Ordered at lunch time as I was enticed…
Ordered at lunch time as I was enticed by an Instagram ad and arrived 9am the next day! Amazing tasting seltzers, would highly recommend!
8 October 2022
Reply from Two Brooks
Thanks a bunch! 😊🙏
Well my first experience was not the…
Well my first experience was not the best , i ordered a variety pack , because i wanted to try all the tastes out, but instead i got sent a pack of only the mango ones
6 October 2022
Reply from Two Brooks
Hi Kasa,
We can see that the correct order was sent according to our order confirmation record. Please check your email, we have reached out to help you find a solution :)
Thanks!
Two Brooks
Straight forward ordering
This was my first purchase from Two Brooks and I found the whole experience very straight forward.
Placing my order was easy and delivery was very quick. Excellent service.
4 October 2022
Reply from Two Brooks
We're so glad to hear, thank you for your lovely review!
Great tasting product with a very quick…
Great tasting product with a very quick and easy delivery. Would recommend.
22 September 2022
Reply from Two Brooks
We're to glad to hear Libby, thank you so much 🙏🙏
They were just ok
They were just ok.
Not fizzy and the taste of flavours were very weak.
They are way better ones on the market
27 September 2022
Reply from Two Brooks
Hi there!
Thank you for giving us a try and we are sorry to hear that the seltzers weren't to your liking. The natural ingredients that we use in our drinks result in subtle and delicate flavours.
We've taken your feedback on board and hope to see you again :)
Best,
Two Brooks
Delivered the very next day
Delivered the very next day. These are lovely drinks to have over ice, very refreshing, and taste fantastic. They don't taste "pop-ie", taste like an actual alcoholic drink so really enjoyed them.
29 September 2022
Reply from Two Brooks
We're so glad to hear Debbie, thank you for your lovely review!
Reply from Two Brooks
Thank you so much! 😊
The Product Didn't Turn Up
The product didn't turn up, and can't get a response from the company or the delivery courier. Not a great experience and won't be ordering again.
15 September 2022
Reply from Two Brooks
Hi!
We've tried reaching out via email a couple of times. Unfortunately we received your query on a Saturday at 6.03pm which is out of office hours. We can see that your order was delivered on the next business day as scheduled.
Please check your email for further information :)
Best,
Two Brooks
Amazing team. Amazing drinks.
What an amazing team, who make even more amazing drinks!! Couldn’t recommend highly enough.
14 September 2022
Reply from Two Brooks
Thanks a bunch Grace 🤎
Very clear and personal and…
Very clear and personal and professional service. I had no need to chase anything up and the service was smooth and swift.
30 August 2022
Reply from Two Brooks
Music to our ears, thank you for your wonderful review Lorna 😊
Repeat purchases, repeatedly happy
I’ve ordered a few times now and happy every single time with service, value, delivery and product- highly recommend, thank you!!
8 September 2022
Reply from Two Brooks
Thank you so much for your kind words Katie!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.