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Tweeds Reviews 182

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TrustScore 5 out of 5

4.8

Heating Oil Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the prompt and efficient delivery of products like oil and coal. Many appreciate the fair pricing and the smooth ordering process, often noting the company's reliability and willingness to go above and beyond to meet their needs. The staff, both in the office and delivery drivers, are frequently described as friendly, professional, and helpful. A few other people also felt that the print on the delivery document/invoice was illegible, making it difficult to check important information. Additionally, one customer reported that their oil was delivered to the wrong address, and another experienced a delay in receiving their order after payment was processed.

What people talk about most

Service

Consumers find service to be positive, highlighting the friendly and polite drivers who are also very... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and office staff for... See more

Price

Reviewers mention positive feedback about price. Customers consistently find the prices to be competitive and... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of ordering, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tweed Fuels is absolutely top notch! Their delivery time is a solid 10/10, always prompt and reliable. Customer service? Another 10/10, friendly, professional, and genuinely helpful. The ordering proc... See more

Rated 5 out of 5 stars

Tweed's always provide great customer service, with a personal touch, offering great advice and accurate etas, their rates are compatible on home heating oil, coal, gas and boiler servicing. They do o... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been using Tweeds oil company for a years now and honestly wouldn’t go anywhere else. They’re always reliable, deliveries are on time, and the service is so friendly. They are super genuine and a... See more

Company details

  1. Heating Oil Supplier
  2. Coal Supplier
  3. Gas Cylinders Supplier
  4. Oil Change Service
  5. Outdoor Furniture Store

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.

Contact info

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Efficient and Reliable

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've been there and done the job every time over that period. I don't see any reason to use anyone else.
Price is fine - obviously not currently because Trump is a clown, but that's not Tweeds' fault.

26 March 2026
Rated 5 out of 5 stars

Fast delivery

I realised I was low on gas on Sunday and ordered online, then ran out of gas on Sunday evening. I called Tweeds on Monday morning to see when delivery would be so I knew what I needed to plan for. They told me they would deliver the gas on Tuesday, which was far quicker than I had anticipated. Gas was delivered on Tuesday as promised.

22 February 2026
Rated 4 out of 5 stars

Easy ordering

Easy ordering on line, prompt and efficient delivery.
Just to bring to your attention. The print out of the delivery document/invoice is illegible.
The important information ie litres delivered is printed over the holes on the docket and cannot therefore be checked.

4 January 2026

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