tweakedautomotive.com Reviews 

24
•
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I had various upgrades done to my Defender, including full cage, air suspension, wheels, electric windows, lighting, list goes on. Must have spent the good part of £30k. I cannot recommend the guys en... See more

Rated 5 out of 5 stars

The lads at Tweaked did a fairly major ‘refresh’ my series 3 Landy. Generally not something they usually deal with, however after seeing the series 1 they built last year for the Queens jubilee... See more

Rated 1 out of 5 stars

We gave our Landrover Defender 90 to Tweaked for a respray. The process was hard work as the owner is not professional, we experienced delays in the work being completed with no explanation or a... See more

Rated 1 out of 5 stars

The manager has several companies that operate in the same way. This is confirmed by the online register of the British authorities and the multiple comments on "Trustpilot". In November 2020... See more

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3.0

Average

TrustScore 3 out of 5

24 reviews

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3.0

All reviews

(24)

1 review in the last 12 months

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Rated 5 out of 5 stars

Tweaked build me a cook beach style 110 Defender.

Tweaked build me a cook beach style 110 Defender. Was a three year projects as there were various changes. I made and this extended the process, and also cost. It was a long wait, but definitely worth it. They sourced the car for me, carried out the full restoration and all the upgrades and modifications. I remember seeing it at the part prior to the delivery to my home and could not believe what I was seeing. This is not my first Defender, but definitely the best I have ever owned.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

I had various upgrades done to my Defender

I had various upgrades done to my Defender, including full cage, air suspension, wheels, electric windows, lighting, list goes on. Must have spent the good part of £30k. I cannot recommend the guys enough. They looked after me, kept me updated throughout the process and I cannot fault their work.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

I've had my Tweaked Spectre 110 double…

I've had my Tweaked Spectre 110 double cab pick up for 6 years, still going strong, the guys did a great job and look after it to date. I had a few more mods done to it and absolutely love it. It's great working with a them that love Land Rovers as much as their customers and understand their customers. They value long-term customer relationships and these days, that is truly valuable in the car world.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Just been delivered my 'new' Tweaked Defender

Just been delivered my 'new' Tweaked Defender, 110 double cabin Spectre, totally rebuilt by the team, they converted it into a double cabin from a station wagon, documented everything, loads of photos, videos, FaceTime chats. I have to admit I knew nothing about Defenders, saw their post on Instagram and contacted their team who spent many hours talking me through Defenders, restoration process, importation etc. I didn't even know they had to be 25 years old to come to the US. Tweaked took care of everything, sourced the car for me from Europe, built it and shipped it to me, even dealing with the logistics once it arrived here so I would received it to my home and not have to collect at any dock. 1st class service from a 1st class company. I Couldn't be happier, thoroughly recommended.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

The lads at Tweaked did a fairly major…

The lads at Tweaked did a fairly major ‘refresh’ my series 3 Landy. Generally not something they usually deal with, however after seeing the series 1 they built last year for the Queens jubilee I got in touch and they were very accommodating.

Full repaint, wheels powder coated, soft top conversion, teak decking and front seat retrim and some other bits. What a fantastic job they did.

I had the pleasure of meeting the owner on handover, so much passion and the attention to detail, these guys really know their Land Rovers and understand their customers.

I know this was not part of your remit guys, but thanks for everything.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Tweaked have build my Defender over a…

Tweaked have build my Defender over a period of 18 months, from full strip down to repaint in my custom colour and all the upgrades and modifications I require. The process was very good. I had constant contact and updates and although I made changes to my ideas, they were happy to help me and they didn't make any problems. They told me at the start 20 months delivery time, but completed before and this included the elivery back to Germany. I am very happy with all the work and effort, especially as I had to make sure it was all TUV and Tweaked made sure of it.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Excited!

Super excited for my car which is currently in build, it's around a year off, but I cannot wait.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Incredibly knowledgeable team and by…

Incredibly knowledgeable team and by far the best built Defenders in the world! You get what you pay for that's for sure. Attention to detail is second to none.

Building a vehicle on the other side of the world takes a lot of coordination and Tweaked does this so well.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

All my dealings with Tweaked have been excellent. I ordered an entire SPECTRE kit was delivered to me in the US. They provided me with full support and I cannot fault their service.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Tweaked upgraded my Land Rover with…

Tweaked upgraded my Land Rover with an automatic gearbox and a complete interior upgrade. I booked the car with them late last year, paid a deposit for the parts and was given a clear timeline. Everyone was on time and as promised. My Land Rover drives so much better and now feels much nicer on the inside. Thank you Tweaked.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Fraudsters
I contracted with Tweaked for various improvements to a Land Rover Defender.

My experience was the same as many other reviewers, ie they take money, do not deliver, and are impossible to contact. They seem to focus on overseas buyers, who I assume they believe are less likely to take legal action.

Eventually, I had to employ lawyers to recover the vehicle. After 3 months, they had performed no work on the car.

I am pursuing recovery of monies expended through legal channels.

Note that they are not known at their registered office, and they are trading, even though the company is dormant, which is illegal.

They also trade as Super Tweaked, and on Ebay as Pril250. Same reviews......they take money, don't deliver, and won't answer emails or the phone.

The company keep challenging my review, most recently asking me to remove the names of the Directors of the company. I have done this, but anyone who is interested, you can find the names of the Directors and the company details for free on the UK Gov website. Note every company they operate through has similar reviews, ie take money, dont deliver. Pretty clearly they are fraudsters.
Date of experience: June 01, 2022

11 January 2023
Unprompted review
Rated 1 out of 5 stars

Worst company ever - paid and never received the parts (post 3)

As you see further down they don't want to send the parts or also don't want to transfer the money back.

I started also to post comments on Instagramm about tweaked automotive. The Instagramm responsibel wrote me to send them an email because they want to talk to me. I sent them an email right after but they didn't contact me then. problem as always...

Datum: 9. Juli 2021 um 20:54:49 MESZ
Hi Team
No answer and parts till now.
Is there a possibility that we get the money back or the parts?
What is the reason that you don’t send the parts?
What can we do that we get the payed parts from you?
It is so long now since we payed the parts. I really don’t understand why tweaked can’t send the parts or the money back.
Please tell me what you need or want so we can arrange it.
Mit freundlichen Grüßen / With kind regards
Customer

Am 24.06.2021 um 10:31
Hello team,
I didn‘t get an answer yet.
Do you have any information for us?
Besten Dank und freundliche Grüsse / Kind regards / Meilleures salutations
Customer

Gesendet: Freitag, 18. Juni 2021 06:41
Hello team,
Ok thank you very much.
Please let me know. When are you going to send the parts?
Mit freundlichen Grüßen / With kind regards
Customer

Am 18.06.2021 um 03:25 schrieb Tweaked Automotive
Ok thanks.
We can send them to you of course.
Kind regards,
team

Date: Tuesday, 15 June 2021 at 16:55
Hello team,
thank you for your answer. I just deleted the bad review.
Do you have the parts and can they be sent or can you send the money back?
Thank you
Besten Dank und freundliche Grüsse / Kind regards / Meilleures salutations
Customer

Gesendet: Dienstag, 15. Juni 2021 13:5
Hello customer,
Once you remove this bad review you left me, then I can speak to you about the parts or the money.
I am ready when you are.
Kind regards,
Team

Date: Thursday, 10 June 2021 at 19:06
Hello team or anybody else,
Are you sure that you are not going to send us the parts and just keep the money back?
Please explain.
Mit freundlichen Grüßen / With kind regards
customer

Datum: 27. Mai 2021 um 18:40:25 MESZ
Hello team, or somebody else,
Please call me. It is important.
Mit freundlichen Grüßen / With kind regards
Customer
Datum: 25. Mai 2021 um 08:09:00 MES
Hello team,
did not get an answer.
Call me in the office please.
Besten Dank und freundliche Grüsse / Kind regards / Meilleures salutations
customer

Gesendet: Donnerstag, 20. Mai 2021 19:39
Again
Mit freundlichen Grüßen / With kind regards
customer

Datum: 16. Mai 2021 um 17:17:10 MES
Hello team,
See below. What is your mobile phone number? I can’t reach you via email and phone.
The parts are still missing and the money is paid.
Is it possible to get a part refund?
As i noticed you are not going to refund the whole price.
Mit freundlichen Grüßen / With kind regards
customer

16 September 2021
Unprompted review
Rated 1 out of 5 stars

Would NOT recommend - beware

We gave our Landrover Defender 90 to Tweaked for a respray. The process was hard work as the owner is not professional, we experienced delays in the work being completed with no explanation or apology, dates of completion were missed repeatedly and our complaint was met with a “we don’t believe you’ll pay because you’re complaining so work stops now unless you pay for all of the work upfront”.

When we did get the car back we took it to someone independent for an inspection of the work. The report stated that this was “one of the worse paint jobs I have seen”. Seals and bolts were painted over, there is doubt about the roof being the original belonging to the car (car now has to be stripped again to check this) and the standard of workmanship is poor overall.

To add insult to injury we gave Tweaked the exact design, paint colours and codes and they now have the cheek to market it as their own design.

Please beware when buying anything from this company.

16 August 2021
Unprompted review

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