I ordered a personalized book for a first birthday and I’m absolutely delighted with it. The book is beautifully made, the personalization makes it truly special, and the quality is excellent. It’s... See more
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See what reviewers are saying
It is very easy to order personalised gifts on webshop. You get email notification for every step of your order. Order has been delivered really quick without any problems. Gift I ordered is high qual... See more
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Not my first story book I've ordered, certainly won't be my last. It's both easy and fast to customize your stories. The cover is always striking and to the point, the text inside is story appropri... See more
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Everything was great, the package eas well secured, everything turned out as I wanted it. The only thing that could be better is if we could get a confirmation e-mail that our order was accepted since... See more
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Company details
Written by the company
Tvornica snova inovativna je izdavačka kuća personaliziranih knjiga za djecu. U njima vaše dijete može postati glavni junak naših priča, a u svakoj priči možete personalizirati detalje koji će knjigu učiniti baš njihovom. ✨
Contact info
Nova cesta 151, 10000, Zagreb, Croatia
- 01 3535 941
- info@tvornicasnova.hr
- tvornicasnova.hr
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zadovoljni :)
16 December 2025
super nisam ocekivao da je tolko dobro
17 December 2025
Super,zadovoljan
16 December 2025
Reply from Tvornica Snova
Hej,
drago nam je da si zadovoljan kako je personalizirana čokolada ispala. :)
Reply from Tvornica Snova
Hej,
hvala ti na divnoj recenziji. 💜
Baš nam je posebno drago čuti da su djeca bila oduševljena kad su prepoznala sebe u priči. 😊 To su trenuci zbog kojih sve ovo radimo.
Fast delivery :)
17 December 2025
Reply from Tvornica Snova
Hej Tea,
hvala ti puno! Drago nam je da si zadovoljna cjelokupnom uslugom Tvornice snova. 💜
Fenomenalno
10 December 2025
Reply from Tvornica Snova
Hej,
hvala ti! Drago nam je da si oduševljena knjigom. Uživajte u zajedničkom čitanju! 💜
Reply from Tvornica Snova
Hej,
hvala ti puno! 😊 Drago nam je da su ti personalizirane čokolade fora i da su ti se svidjele.
Short review
The book is beautiful and delivery was very quick. I love the personalization part
15 December 2025
Reply from Tvornica Snova
Hey,
thank you so much for your lovely feedback! 😊 We’re delighted to hear that you find the book beautiful, that delivery was very quick, and that you loved the personalization. It truly means a lot to us!
Excellent books
This was our 5 or 6th order. Every book we have ordered was beautiful and kids were delighted. Delivery was quick and everything was as we ordered. This time book is for Xmas present so we can’t wait for Xmas to come. Wish you luck in future business! Keep in this way :)
9 December 2025
Reply from Tvornica Snova
Hey,
thank you so much for your wonderful feedback and continued trust! 😊 We’re truly honored that this is already your 5th or 6th order with us. It means a lot to know that every book has been beautiful and that the kids were delighted. We’re happy everything arrived quickly and exactly as ordered. We hope this Christmas book brings lots of joy — and thank you for your kind wishes and encouragement. We’ll keep doing our best!
People makes the company greater
People makes the company greater, very pleasant experience.
8 December 2025
Reply from Tvornica Snova
Hey,
thank you so much for your kind words! 😊 We truly believe that people make the difference, and it means a lot to hear that you had such a pleasant experience with us.
It is very easy to order personalised…
It is very easy to order personalised gifts on webshop. You get email notification for every step of your order. Order has been delivered really quick without any problems. Gift I ordered is high quality and nicely packed. I highly recommend this shop if you are looking for personalised gifts for your loved ones. 🙂
8 December 2025
Reply from Tvornica Snova
Thank you so much for your wonderful and detailed feedback! 🙂 We’re delighted to hear that the ordering process was easy, that our updates kept you informed, and that your order arrived quickly and without any issues. We’re especially happy that you’re pleased with the quality and packaging of the gift. Thank you for recommending us — it truly means a lot!
Perfect gift and memory
Great purchasing experience, fast delivery and product is very good quality. Perfect gift and memory!
2 December 2025
Reply from Tvornica Snova
Hey,
thank you so much for your wonderful feedback! We’re delighted to hear you had a great purchasing experience and that the delivery was fast and smooth. Thank you for your trust! 🥰
Personalisation of a book is excellent!
To have a personalised book was what draw me to the company and why I.choosecto buy. The book is fantastic. Company servicecalsobgood- efficient and arrived in time as said.
20 November 2025
Reply from Tvornica Snova
Hey,
thank you so much for your lovely feedback! We’re delighted to hear that our personalised book drew your attention and that it lived up to your expectations. It means a lot to us to know you’re happy not only with the book itself, but also with our service and delivery. Thank you for your trust! ♥️
Sve pohvale
Excellent service, great looking ad personal gift, all in all - warmest recommendations!
14 November 2025
Reply from Tvornica Snova
Hey,
we are glad to hear that you are satisfied with your order! Thank you for the nice words! :)
Paket jos nije stigao vec 6 dana..
Paket jos nije stigao vec 6 dana... Dakle poslovanje s GLSom nije dobro...
17 November 2025
Reply from Tvornica Snova
Hej,
iskreno nam je žao zbog neugodnosti i kašnjenja tvoje pošiljke. Razumijemo koliko je frustrirajuće čekati paket dulje nego što je uobičajeno, pogotovo kada je prošlo već šest dana. Nakon što si nam se javila, kontaktirali smo GLS kako bismo što prije razriješili problem te uvidom u sustav vidimo da je tvoj paket dostavljen idućeg dana. Hvala ti na strpljenju i razumijevanju i nadamo se da će čokolade razveseliti tebi drage ljude. :)
Reply from Tvornica Snova
Hey,
we are glad to hear that you are satisfied with your order! Thank you for the nice words! :)
Everything is well
10 November 2025
Reply from Tvornica Snova
Hey,
we are so happy to hear that you are satisfied with our product. 😊Thank you for kind words and sharing it with us! 🥰
Excellent product
Made fast and arrived for few days.
Great looking, better than on pictures.
4 November 2025
Reply from Tvornica Snova
Hey,
we are so happy to hear that you are satisfied with our product. 😊Thank you for kind words and sharing it with us! 🥰
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