Bob reached out through and addressed my concern. He was very helpful and made sure that all my questions were answered thoroughly. I appreciated his effort to resolve everything.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A Guy named Jeremy send me an email and offered to refund me after I got subscribed on this website without being aware of it. It did take a few emails to get this reaction, that is why I will only gi... See more
Account was closed within seconds of my request
Good sevice at all. they delivered product very fast. Their response so good. Their refund services so clear. By the way Anne who helps me as customer supporter. Overall there product and servi... See more
4.1
Great
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good sevice.
Good sevice at all.
they delivered product very fast.
Their response so good.
Their refund services so clear.
By the way Anne who helps me as customer supporter.
Overall there product and service ar so good.
10 April 2024
Unprompted review
Posi was a great help to me cancelling…
Posi was a great help to me cancelling my membership thank you Paul Longshaw
24 September 2024
Unprompted review
The resolution was handled efficiently
The resolution was handled efficiently, and customer support was very helpful.
9 September 2024
Unprompted review
Kudos to you Bob!
Bob reached out through and addressed my concern. He was very helpful and made sure that all my questions were answered thoroughly. I appreciated his effort to resolve everything.
1 September 2024
Unprompted review
I had a call from Claire about an issue…
I had a call from Claire about an issue i was having. She was very professional and sorted it out for me. Thank you Claire.
27 August 2024
Unprompted review
Mary thank you
26 August 2024
Unprompted review
Very good costumer’s services
Issues are well handled by the escalation team.
Well done
17 July 2024
Unprompted review
Excellent Customer Service
I faced an issue with my subscription on TVLand Store's website but the Escalation team stepped in and personally ensured my subscription was canceled and a refund was processed. Despite the initial delay, their commitment to resolving my issue and clear communication left a positive impression. Overall, they handled the situation well, showing a strong commitment to customer satisfaction.
12 July 2024
Unprompted review
I received good response from the…
I received good response from the support. My issue has been solved
10 June 2024
Unprompted review
The issue has been promptly addressed
The issue has been promptly addressed
11 August 2023
Unprompted review
I want to thank Eugene for a pleasant…
I want to thank Eugene for a pleasant customer service, keep it up please!
6 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.