tuyo Reviews 67

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Semaglutide has arrived in good state, and temperatures. Syringe easy to use; however, the needle is too fragile and bends trying to plunge the vial. I would recommend to revise it. Communication wit... See more

Company replied

Rated 5 out of 5 stars

I had a great experience. Even though, maybe a little confused at first. But after the Dr. explained the treatment and how it will work, I was not that nervous. I felt he had an understanding and was... See more

Company replied

Rated 4 out of 5 stars

Tuyo site needs fixes, been waiting for updates regarding fixes. Also refered a friend and they signed up and waiting for update on gift card. Update 3/13 the Tuyo team quickly took care of the gift... See more

Company replied

Rated 5 out of 5 stars

About 4 months ago I decided to look into online providers after I had spent about a year trying to get the semaglutide shot through my insurance. Tuyo's team has been so helpful and attentive from th... See more

Company replied

Company details

Written by the company

Why Choose Tuyo Health? Tuyo Health empowers everyone to take charge of their well-being with convenient, science-backed solutions. We understand that health concerns like weight loss, hair loss, sexual health, skin care, and more can affect anyone, which is why we provide a range of personalized treatments designed for your unique needs. With Tuyo Health, you can complete a quick online assessment, connect with a licensed provider, and receive tailored treatments delivered right to your door. We're transforming the way you access healthcare by offering expert advice, medical consultations, and effective treatments—all from the comfort of your home. We know that talking about personal health concerns can be challenging, so we’ve made it simple and discreet. Within minutes, you can explore our FDA-approved treatments, fill out a brief assessment, and connect with a healthcare professional to get the right solution for you. No waiting rooms, no stress—just straightforward, personalized care. Our goal is to make it easy for you to take control of your health, with products that are delivered straight to your door. At Tuyo Health, we believe that healthcare should be accessible, straightforward, and tailored to fit your lifestyle. Visit Tuyo Health today to start your journey toward a healthier you. If you need assistance with your order or have any questions, our support team is here to help every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love the service

I love the service, the personal attention, and the excellent communication.

28 April 2026
tuyo logo

Reply from tuyo

Hi! Thank you so much for the kind words. We’re thrilled to hear you’ve loved the service, personal attention, and communication from our team. Providing a supportive and connected experience is what we strive for every day. We truly appreciate you being part of Tuyo Health!

Rated 5 out of 5 stars

He answered my questions.

I had a great experience. Even though, maybe a little confused at first. But after the Dr. explained the treatment and how it will work, I was not that nervous. I felt he had an understanding and was willing to answer all my questions.

4 May 2026
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Reply from tuyo

Hi! Thank you so much for sharing your experience. We’re glad to hear that your doctor took the time to explain everything clearly and help you feel more comfortable. It’s completely normal to have questions at the start, and we’re always here to support you every step of the way. We appreciate you trusting Tuyo Health!

Rated 1 out of 5 stars

CHARGED $98.00 2 TIMES AND RECEIVED NO MEDICATION.

I HAVE BEEN CHARGED $98.00 2 TIMES FOR A TOTAL OF $198.00 AND HAVE NOT RECEIVED ANY MEDICATION.

3 May 2026
Unprompted review
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Reply from tuyo

Hi, we’re really sorry to hear about your experience—that’s definitely not the typical process for our patients. We understand how concerning this must be. Our team will be reaching out to you as soon as possible to review your account and make sure this gets resolved quickly. We appreciate your patience and will take care of this.

Rated 5 out of 5 stars

I liked how quickly the attention was

I liked how quickly the attention was, also the sending of the medicines, and they always answered my questions in time, I would recommend it one hundred percent, thank you very much for your incredible help😃

24 April 2026
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Reply from tuyo

Hi! Thank you so much for sharing your experience. We’re glad to hear you’ve been getting quick responses and that your treatment is going well—that’s exactly what we aim for! We appreciate you being part of Tuyo Health!

Rated 5 out of 5 stars

Received quick responses to my…

Received quick responses to my questions and treatment is going great!

22 April 2026
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Reply from tuyo

Hi! Thank you so much for sharing your experience. We’re glad to hear you’ve been getting quick responses and that your treatment is going well—that’s exactly what we aim for! We appreciate you being part of Tuyo Health!

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick response time.

25 April 2026
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Reply from tuyo

Hi! Thank you so much for your kind words. We’re glad to hear you’ve had a great experience with our team and that everything has been quick and responsive. We truly appreciate you being part of Tuyo Health!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The staff was very attentive, and the overall service was spectacular.

30 March 2026
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Reply from tuyo

Hi! Thank you so much for your kind words. We’re thrilled to hear that our team was attentive and that you had such a great experience. Providing exceptional care is what we strive for—thanks for being part of Tuyo Health!

Rated 5 out of 5 stars

Jose’s review

Awesome and fantastic

27 March 2026
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Reply from tuyo

Thank you so much—we love hearing this! We truly appreciate your support and are glad you had such a great experience. We’re always here for you!

Rated 5 out of 5 stars

best service and the product safe

best service and product care

19 March 2026
tuyo logo

Reply from tuyo

Hi! Thank you so much for your kind words. We’re glad to hear you’ve had a great experience and that you feel confident in the safety and care of our products. We truly appreciate you being part of Tuyo Health!

Rated 4 out of 5 stars

Semaglutide treatment

Semaglutide has arrived in good state, and temperatures. Syringe easy to use; however, the needle is too fragile and bends trying to plunge the vial. I would recommend to revise it.
Communication with clinicians has been good. I've been using it for two months and weight loss has been as described, the only time I felt nauseous was when I increased dose to 1 mg, but again, as described.

20 March 2026
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Reply from tuyo

Hi! Thank you so much for sharing such detailed feedback—we really appreciate it. We’re glad to hear your medication arrived in good condition and that your experience with our clinical team has been positive. It’s also great to know your progress and side effects have aligned with expectations.

We truly appreciate your note about the needle—we’ll share this with our team as we’re always looking to improve the experience for our patients. If you ever need help with technique or have any concerns, we’re here for you. Thanks again for being part of Tuyo Health!

Rated 5 out of 5 stars

Super !

Super !! Super!!! I cannot be more happy… I really feel that Tuyo cares about my health…

11 March 2026
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Reply from tuyo

Hi! This makes us so happy to hear—thank you so much! Knowing that you feel cared for and supported is exactly why we do what we do. We’re grateful to be part of your health journey and are always here for you!

Rated 5 out of 5 stars

Great experience

Great experience, will highly recommended.

11 March 2026
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Reply from tuyo

Hi! Thank you so much for your kind words and recommendation. We’re glad you had a great experience and truly appreciate you sharing it. We’re always here if you need anything!

Rated 5 out of 5 stars

the process was easy going and fast

the process was easy going and fast. it arrived early and great packaging

10 March 2026
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Reply from tuyo

Hi! Thank you for sharing your experience—we’re so glad the process was easy and fast, and that your order arrived early! It’s great to hear you liked the packaging as well. We appreciate you being part of Tuyo Health!

Rated 1 out of 5 stars

Does not work!

Team is always helpful but meds are not effective. The only thing they did was make me extremely nauseous for several days. No loss of appetite, no positive benefits. I feel like the med is not what they say it is so a complete waste of money.

4 January 2026
Unprompted review
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Reply from tuyo

Hi, we’re really sorry to hear about your experience—that’s certainly not what we want for any of our patients. While side effects like nausea can happen with certain medications, they’re typically temporary and often improve with dose adjustments or changes in treatment. That’s why it’s so important to let our team know right away so we can connect you with a provider to make appropriate modifications.

We weren’t able to locate your profile in our system, so we’d love the opportunity to look into this further. Please reach out to us at support@tuyohealth.com
so we can review your case and see how we can help. If you’re open to it, we’d also be happy to discuss options for reconnecting you with one of our doctors and exploring the best path forward.

Your health and trust are important to us, and we’d appreciate the chance to make this right.

Rated 4 out of 5 stars

Tuyo site needs fixes

Tuyo site needs fixes, been waiting for updates regarding fixes. Also refered a friend and they signed up and waiting for update on gift card. Update 3/13 the Tuyo team quickly took care of the gift cards and took action on pending resolution and provided clarification on the program. Portal still has some bugs that need to be fixed.

25 February 2026
Unprompted review
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Reply from tuyo

Hi! Thank you for your patience, and we sincerely apologize for the issues you experienced with the platform. We understand how frustrating that can be. The good news is that we’ve implemented a fix to address those concerns. We also see that your referral gift card has been issued. We truly appreciate you referring a friend and being part of the Tuyo community. If there’s anything else you need, we’re always here to help!

Rated 5 out of 5 stars
tuyo logo

Reply from tuyo

Hi! Thank you for sharing—we’re so glad you found the process easy. Making care simple and stress-free is exactly what we aim for. We appreciate you choosing Tuyo Health!

Rated 5 out of 5 stars

Fast, easily and efective

Best experience every. Super timely delivery in the cutest mail fridge. Fast response through website... love it

20 February 2026
tuyo logo

Reply from tuyo

Hi! We love hearing this—thank you so much! We’re glad everything was fast, easy, and effective, and that you enjoyed the packaging too. 😊 Quick support and smooth delivery are what we aim for. We truly appreciate you being part of Tuyo Health

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