Beautiful stones and nicely packaged, also quick delivery but they are not real so I have them for a while now and this one is turning rose gold (de gold layer is coming off and my neck turns green) t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Beautiful stones and nicely packaged, also quick delivery but they are not real so I have them for a while now and this one is turning rose gold (de gold layer is coming off and my neck turns green) t... See more
Company replied
My package got lost by the delivery service first but it was super easy to reach out and they send me another order. The crystals are amazing and the packaging is really thoughtful. 10/10 would recomm... See more
Great choice of jewelry, so much options! Beautiful stones, with natural shapes and good quality. Except for some discoloration of the part where the stone is attached to (necklace), i'm a very happy... See more
I love that everything is packed with such care. It shows that the owner puts a lot of effort into sending out the most beautiful jewelry! Every piece of jewelry is so beautifully made! I’m so happy w... See more
Tuuli is all about positive energy. Born in Amsterdam with the mission to make crystals available to everyone. We sell beautiful crystal kits, perfect for gifts or to treat yourself with some magic
Jacob van Lennepstraat 31, 1053HB, Amsterdam, Netherlands
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am extremely disappointed with this product. The quality is very poor, especially considering the price.

Reply from Tuuli Stones
Amazing! Always such good care and attention to details! Love coming back to Tuuli for personal items or gifts!
I am really happy with my products. Second time ordering.
Had a problem with the chain, after contacting through their website a quick solution was offered! Very customer friendly and beautiful products.
I love your stones and necklace they are very beautiful 😍 🤩 👌 ❣️
Haven’t received my package, mailing them isn’t resulting in a solution other than “ is your adress correct”. Bad service, slow replies till nonexistent.

Reply from Tuuli Stones
Beautiful stones,each packed in nice bags with little special note. Radiates warmth 👌🌼☺️
I already have 2 necklaces and I love them both. They are simply beautiful and unique. Shipping is fast also. I will continue to be a customer!
Great choice of jewelry, so much options! Beautiful stones, with natural shapes and good quality. Except for some discoloration of the part where the stone is attached to (necklace), i'm a very happy customer. Would def recommend.
I have purchased a couple of times and every time it’s been a success! It starts with the beautiful packaging and note, it is all about the personal touch and then the beautiful stones and jewelry settings.
The delivery is fast and without any issues.
I will definitely keep on collecting their products ❤️
The stones are very beautiful and I found an additional pendant in the package. I am very happy with my purchase!
Good quality jewelry I already bought a bunch Lovely, elegant and with real gemstones
Very nice products and unique the way it’s offered in ‘newborn’, ‘luck’ … sets!
Really nice to give as a present, easy to order, quickly delivered and wrapped beautifully. I’m a fan!
I am extremely disappointed with this product. The quality is very poor, especially considering the high price. On top of that, I had to pay additional import taxes for Norway, making it even more expensive. I strongly advise against purchasing from this company, as the quality does not justify the cost.

Reply from Tuuli Stones
Very satisfied with the stone feel better, balanced
Very poor quality. The gold coating around the stone chips off. Also smells of cheap copper.
Reached out to customar service and they only asked of I handled it according to their care notes. Confirmed I did and never heard back from them.
Never had such a shitty experience.

Reply from Tuuli Stones
I love that everything is packed with such care. It shows that the owner puts a lot of effort into sending out the most beautiful jewelry! Every piece of jewelry is so beautifully made! I’m so happy with my purchases and can’t wait to see what else Tuuli Stones has to offer in the future!
I ordered the normal lapis lazuli necklace but received the heart shaped one. I don't really like the quality. It looks 100% the same as on the pictures but every stone should be unique. It also feels like plastic so I'm not sure if the stone is real. Also when I shine a light through the stone, I can see perfectly through it while that normally should not be possible with lapis lazuli. I do wear it because I think it's cute but I also wear my other lapis lazuli around my neck just to be sure.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.