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Turkeyana Clinic Reviews 

910
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Customers frequently praise the medical team and doctors for their professional, transparent, and honest approach during consultations and medical procedures. Consumers also warmly note the smooth overall organization of travel logistics, including comfortable hotel accommodations and reliable airport pickup services. Many visitors express deep gratitude for the dedicated support they receive throughout their entire healthcare journey. However, some people mentioned that unexpected extra fees and significant pricing adjustments appeared after their initial arrival at the clinic. Reviewers also noted persistent challenges regarding language barriers and limited communication with staff members during long medical procedures.

What people talk about most

Service

Clients share ambiguous opinions on service, reflecting a stark contrast in their experiences. On one hand,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of outcomes. While... See more

Customer service

Consumers find customer service to be mixed, with some reviewers praising the helpful staff, professional... See more

Price

Reviewers mention negative feedback about price, consistently reporting unexpected costs upon arrival.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went for a hair transplant consultation but they advised me that I wouldn’t get a good result because my doner are is not healthy enough. I appreciated the honesty since other places directly gave... See more

Company replied

Rated 4 out of 5 stars

It was great 👍, thanks for everything. I can definitely recommend .you are in safe hands with Turkeyana.

Company replied

Rated 4 out of 5 stars

My friend and I visited this clinic for a hair transplant, and I have to say, the building is huge and very clean. We were both thrilled with the results it exceeded our expectations and was 100% su... See more

Company replied

Rated 4 out of 5 stars

I visited them for dental work and found them to be very professional. I wasn't entirely satisfied with having to wait 20 minutes, but they did apologize. Overall, the staff especially Mehrana was ex... See more

Company replied


Company details

  1. Medical Clinic
  2. Cosmetic Dentist
  3. Cosmetics Store
  4. Dental Clinic
  5. Hair Transplantation Clinic
  6. Plastic Surgery Clinic

Written by the company

Turkeyana Clinic established since 2012 in Istanbul Turkey, and it engaged strongly in Hair Transplant, Plastic Surgery and Cosmetic Dentistry. Turkeyana chooses the best private Turkish hospitals to their patients; those hospitals equipped with the latest medical technology that working alongside with the best-experienced medical doctors. Turkeyana Clinic vows to achieve the best results for their patients to reach their expectation, and provide an exceptional medical care. Turkeyana Clinic facilitate the treatment journey for their patients that coming aboard, starting from the reception from the airport, residency in best hotels in Istanbul, transportation and translation during all the treatment period.


Contact info

3.9

Great

TrustScore 4 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(910)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hair Transplant

Highly recommended for hair transplants. Very professional staff and extremely caring. Loay assisted me very well and all given instructions and advice were very clear. Prices are very reasonable compared to the level of service and professionalism.

16 October 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Yazan Zubayda

We are thrilled to hear about your positive experience at Turkeyana Clinic. Your kind words mean a lot to our team.

Thank you again for choosing Turkeyana Clinic. We hope to see you again soon.

Sincerely,
The Turkeyana Team

Rated 5 out of 5 stars

Having dental work at Turkeyana Beauty…

Having dental work at Turkeyana Beauty Clinic was a great experience. The staff have been extremely accommodating and made me feel not only welcome but like VIP. Ibrahim was very attentive and answered any questions or concerns I had. Although I was very apprehensive about the procedure, I am very pleased with my Hollywood smile and have no regrets.

14 October 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Jina,

Thank you for your kind words! We’re so glad to hear that you had a positive experience at Turkeyana. Our team strives to provide the best care and comfort for all our patients.

We hope to see you again soon!

Best regards,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

Hello

Hello, I came from America. This is my second visit to Turkeyana clinic. Every time I come here I leave here happily. My doctor performed a vertigo successfully surgery. The nurse and translators very good and helpful. Thank you everyone

29 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Noor Alhoussaini,

We are delighted to hear that you have chosen to return to Turkeyana Clinic for your medical needs. Your positive feedback is truly appreciated.

We are thrilled to learn that your vertigo surgery was a success. Our team of skilled professionals is dedicated to providing the highest quality care to all of our patients.

We would also like to express our gratitude to our nursing staff and translators for their excellent service. Their commitment to ensuring a comfortable and informative experience for our patients is invaluable.

Thank you again for choosing Turkeyana Clinic. We look forward to welcoming you back in the future.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

I came here me and my nephew to have…

I came here me and my nephew to have hair transplant, the experience was amazing in and out all the way, the staff are so friendly and helpful, you don't feel any anxiety about anything they just answer all your questions before the surgery, and during the surgery the team just keep on asking you if you're alright or if you need anything, so friendly and professional, I really recommend them for anyone who wants a 5 stars experience.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

The staff and process are amazing and I…

The staff and process are amazing and I highly recommend coming if you have anxiety about doing cosmetic procedures in a foreign country.

1 October 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Giosue Poggi,

We are delighted to hear that you had a positive experience at Turkeyana Clinic. Your kind words about our staff and the process are truly appreciated.

We understand that undergoing cosmetic procedures in a foreign country can be daunting, and we strive to create a welcoming and comfortable environment for all our patients. It's wonderful to know that our efforts made you feel at ease throughout your experience.

Thank you again for choosing Turkeyana Clinic. We hope to see you again in the future!

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

I had a great experience all the…

I had a great experience all the employees were amazing, my consultant Omar was there for me all the way from beginning to the end of my Journey. Ask for him, will be back in four months for some other improvements thumbs up to this Clinic. I don't think I would have had a better experience no were else.
And the price was amazing😇

28 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Veronica Humphrey

We are thrilled to hear about your positive experience at Turkeyana Clinic! It is wonderful to know that our team, including your consultant Omar, provided you with excellent care throughout your journey.

We appreciate your kind words and are committed to providing the best possible experience for all of our patients. We look forward to welcoming you back in four months for your next procedure.

Thank you again for choosing Turkeyana Clinic!

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

This clinic is amazing

This clinic is amazing, the facilities are state of the art. The staff are very helpful and friendly. I made the right choice coming to Turkeyana. I would definitely recommend it to anybody looking for a hair transplant in Turkey. You dont have to worry about anything, just contact them and they will do the rest!

26 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear AE,

We are thrilled to hear about your positive experience at Turkeyana Clinic! Your kind words mean a lot to our team.

It's wonderful to know that you were impressed with our facilities and the helpfulness of our staff. Our goal is to provide a comfortable and stress-free experience for all of our patients, and we're glad that we were able to achieve that for you.

We're so happy that you chose Turkeyana for your hair transplant. We hope you're enjoying your new look!

Thank you again for your review.

Sincerely,
The Turkeyana Clinic Team

Rated 1 out of 5 stars

In January 2024 I had breast…

In January 2024 I had breast surgery(mastopexy and breast implant)
My first consultation I decided with an doctor size 350-375cc. A diferent doctor made the surgery and he put 205cc only!!! Totally different with my expectations wich I DISCUSSED ALREADY with the first doctor. Now, is almost 9 months gone and the implants are moving!!!!! They left a lot of tissue inside, also the cuts from surgery looks horrible!
Girls, I do not recommend for this tipe of surgery, it was horrible for me and do not enjoy because you just find a clinic with less price, wich they guarantee the best results for you, you will may be regret!!!
Thank you!!

27 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Consumer,

We are very sorry to hear that you have been dissatisfied with the results of your breast surgery.
Your satisfaction is our top priority, and we strive to provide the best possible care to all our patients.
We apologize for any inconvenience or distress this may have caused.

We cannot identify your medical file in our archives by the name you used in the review.
To better understand your concerns and address them effectively, we would like to schedule a consultation with you.
Please contact our Customer Care Team as soon as possible.
At +905075522020
Or customer-care@turkeyanaclinic.com

We are committed to resolving this issue to your satisfaction and ensuring that you have a positive experience with your future healthcare needs.

Thank you for bringing this matter to our attention.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

Turkeyana great experience

Very professional from the sales experience to the treatment process. Very satisfied with all services. They delivered everything as promised. You will be happy

23 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Oscar Garcia

We are delighted to hear about your positive experience at Turkeyana Clinic. Your kind words mean a lot to our team.

It's wonderful to know that you were satisfied with all of our services, from the initial sales consultation to the treatment process. We strive to provide the highest quality care and personalized attention to each of our patients.

Thank you again for choosing Turkeyana Clinic. We hope to see you again soon.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

Beautiful professional clinic

Everyone at Turkeyana clinic is very professional. All your services are explained to you and all services are completed quickly. Oumama is lovely and very kind. The clinic is extremely clean and has all modern equipments. You cannot go wrong. Highly recommend

23 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Lily Jaramillo

We are thrilled to hear about your positive experience at Turkeyana Clinic! Your kind words mean a lot to our team.

It's wonderful to know that you found our staff to be professional and helpful. We strive to provide excellent care to all of our patients, and your feedback is invaluable.

Thank you for choosing Turkeyana Clinic. We hope to see you again soon!

Sincerely,
The Turkeyana Clinic Team

Rated 1 out of 5 stars

Lying about refund, never returned to me. 2 years!

This is about a refund due me from 12/2022. Here is a reply from Turkeyana:....."When I mentioned that the refund was processed by our end on 21-05-2024, this means that we sent the money via our bank to your bank on the same date, and the processing time is usually 21 working days.
I sent you the official receipt of your refund of 750$ (24,118 TRY)
I will recheck with our accounting department to contact the bank to reassure you.".....The reciept Turkeyana sent shows the money moved from One Turkeyana account to another. Did not refund my Credit card and they continue to Lie about it. Stating there was an intermediary bank, but they cannot contact the intermediary bank. Which is BS.
Date of experience: June 26, 2024....
This is latest email from Turkeyana:
"Dear Mr. Robert,
We sent you confirmation of the refund processed on May 21, 2024. Unfortunately, your information isn't visible on the reversed CC transaction receipt.
We're unable to assist further at this time. Please monitor your account for the refund." It has been 2 years!
IGNORE this response below from Turkeyana. They never issued refund, and I have called this number multiple times as well as sent their own bank transaction reciept showing money was transferred from one of their accounts to another, NOT into my account. THEY ARE THIEVES AND STEAL FROM CLIENTS! NEVER USE TURKEYANA CLINIC!

25 June 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Bob
We are sorry to hear this through your review
Please contact our Customer Care Team as soon as possible.
At +905075522020
Or customer-care@turkeyanaclinic.com
We appreciate your understanding and cooperation.

Sincerely,
Turkeyana Team

Rated 5 out of 5 stars

I came back for second treatment today…

I came back for second treatment today and I just finished. I don’t know what to say… I am absolutely speechless. Turkeyana clinic team from A to Z lovely team well trained and knowledgeable. I am glad that I chose Turkeyana. I would recommend Turkeyana for No1 reason and that if you want to look young again your first choice has to be here. All staff are there just to make sure you’re happy and to give once again smile that you need to regain your confidence. Oumama, is the face of Turkeyana for a couple of reason her captivating smile while make sure you’re happy with treatment she will make you feel you’re part of the team not a patient. She is simply outstanding. If I go to mentioning individuals I am afraid that I well miss someone but I don’t want conclude this without naming Oğuzhan he made me feeeeeeeeeeeel younger enough

24 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Abdullah,
Thank you so much for rating our services with five stars
We are delighted to hear that you are satisfied with your experience
Your positive review encourages us to continue striving for excellence in our service.
For the best possible service from Turkeyana, please feel free to contact our customer service team at:
Phone: +905313956908
Email: customer-care@turkeyanaclinic.com
We value your feedback and are committed to transparency and open communication.

With sincere thanks and appreciation,
The Turkeyana Team

Rated 5 out of 5 stars

Good experience with v.good results

It was perfect medical experience, cooperative, commitment, I was provided with all the necessary and accurate information from the moment I entered the center until after full recovery. Professionalism in work and the results were satisfactory. So far they deserve five stars.

21 August 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Ziad kailani

“Thank you for your kind words and positive review! We’re delighted to hear that your experience with Turkeyana was exceptional. Your satisfaction is our top priority, and we’re committed to providing the highest quality care. We’re grateful for your trust and support.”
Turkeyana team

Rated 1 out of 5 stars

SCAM

SCAM
I had a hair transplant a year ago. Turkeyana also convinced me to undergo a stem cell treatment where they extracted tissue from behind my ear, centrifuged it, and injected it into my scalp. According to them, this treatment was supposed to guarantee that existing healthy hair would not fall out. Now, one year later, I can confirm that I am losing a significant amount of hair daily. The company is a scam; they deceive you into paying for additional treatments that simply do not work. Stay away from anything involving "stem cell treatments." It's just an extra expense and costs almost the same as a regular hair transplant.

16 September 2023
Unprompted review
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Reply from Turkeyana Clinic

Dear Khalid Amar

We're sorry to hear about that through the review
The details you have mentioned are extremely disturbing and do not meet our high standards.
We strive to provide the best possible service to our customers, and we would like to help you in the best way possible.
If there is a real problem, we would be very grateful for the opportunity to discuss your case further and address it appropriately.
Please contact our customer service team via
+905075522020
or customer-care@turkeyanaclinic.com
We appreciate your understanding and cooperation.

Sincerely,
The Turkeyana Team

Rated 5 out of 5 stars

The whole journey of my hair transplant…

The whole journey of my hair transplant was great with Zawer and Ismail who support from the booking to the point of reaching my hotel. Great staff with great sense of professionalism.

6 September 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Ibrahim max,

We’re thrilled to hear that your hair transplant experience with Turkeyana was positive! It’s wonderful to know that Zawer and Ismail provided exceptional support throughout your journey.

Your satisfaction is our top priority, and we’re delighted to hear that our staff exceeded your expectations. Thank you for choosing Turkeyana for your hair transplant.

We wish you continued success and happiness.

Best regards,
The Turkeyana Team

Rated 1 out of 5 stars

Very poor quality work and left for…

Very poor quality work and left for dead once you return to home country.

14 August 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Client
We're sorry to hear about that through the review
The details you have mentioned are extremely disturbing and do not meet our high standards.
We cannot identify your medical file in our archives by the name you used in the evaluation.
If there is a real problem, we would be very grateful for the opportunity to discuss your case further and address it appropriately.
Please contact our customer service team via
+905075522020
or customer-care@turkeyanaclinic.com
We take customer feedback seriously and strive to provide the best service possible, and we value transparency and open communication.
thanks for understanding.
With my sincere greetings,
Turkeyana team

Rated 5 out of 5 stars

It was a wonderful experience.

I received hydrofacial, cosmelan, and iconx face treatments during my time here. The staff and drivers were exceptionally courteous and prioritized my needs. I am highly satisfied with the visible improvements and would recommend their services.

13 May 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear DibyaSh Sh,

We're delighted to hear about your positive experience at Turkeyana Clinic! Your kind words mean a lot to our team.

It's wonderful to know that our staff exceeded your expectations. We strive to provide the highest level of care and service to all of our patients.

We're thrilled that you're satisfied with the results of your hydrafacial, cosmelan, and iconx treatments. Your satisfaction is our top priority.

Thank you for choosing Turkeyana Clinic. We hope to see you again soon!

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

I’m very happy with Turkeyana they’re…

I’m very happy with Turkeyana they’re very professional thank you very much

21 August 2024
Unprompted review
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Reply from Turkeyana Clinic

Thank you so much for rating our services with five stars! We are delighted to hear that you are satisfied with your experience. Your positive review encourages us to continue striving for excellence in our service.

For the best possible service from Turkeyana, please feel free to contact our customer service team at:
Phone: +905075522020
Email: customer-care@turkeyanaclinic.com

We value your feedback and are committed to transparency and open communication.

With sincere thanks and appreciation,
The Turkeyana Team

Rated 5 out of 5 stars

Great experience

I love all the procedures. The staff, Dr. Nur, and Hafidha are wonderful persons . The services they provide are exceptional. They made everything very easy. I love it, and I highly recommend this place to everyone.

21 August 2024
Unprompted review
Turkeyana Clinic logo

Reply from Turkeyana Clinic

Thank you so much for rating our services with five stars! We are delighted to hear that you are satisfied with your experience. Your positive review encourages us to continue striving for excellence in our service.

For the best possible service from Turkeyana, please feel free to contact our customer service team at:
Phone: +905075522020
Email: customer-care@turkeyanaclinic.com

We value your feedback and are committed to transparency and open communication.

With sincere thanks and appreciation,
The Turkeyana Team

Rated 4 out of 5 stars

Turkeyana Clinic;

Turkeyana Clinic;
Hello all. I hope this email finds you very well. I am writing to the following people who made a great impact in dealing with my son’s dental treatment and made the whole trip worthwhile. Furthermore, I will specifically thank the following personnel who were involved in this visit.
Mrs.Muzhda, consultant, Mrs. Burcu the clinic manager, Mr. Ebrahim the operator assistant /interpreter, and last but not least the dentist Dr.Melika, whose professionalism and patience made the process all smoothly possible.
Thank you again for all that you do. You truly make a difference in the lives of your patients.
Sincerely,
P.F.
M.S.B.
From U.S.A.

25 July 2024
Unprompted review

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