Turfmatic Reviews 260

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as excellent and well-constructed, performing exactly as expected. Many appreciate its effectiveness in cleaning artificial grass, removing debris, and fluffing up the turf, which saves a lot of time and effort. The user experience is generally positive, with people finding the product easy to assemble and use. Delivery service is frequently praised for being fast and efficient. However, some people were dissatisfied with the pricing, particularly when shipping costs significantly increased the overall expense. There were also occasional issues with delivery, with some customers experiencing slow postage or tracking problems. A few other people also felt that the product had limitations, such as not cleaning edges and corners effectively, or the motor overheating and shutting down after short periods of use.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the product's effectiveness in... See more

Quality

People report positive experiences with quality. Many reviewers describe the products as well-made,... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of assembly and use, with many... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed of delivery, often... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the product price to be great, a good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them... See more

Rated 5 out of 5 stars

I love my Turfmatic™ 380 Artificial Grass Sweeper! I have a pepper tree which drops a lot of small leaves and seeds and the machine picked up the mess easily saving me a lot of time! Putting it tog... See more

Rated 5 out of 5 stars

The Turfmatic 380 sweeper is the best sweeper we've used so far. It works quite well, and is essentially also self propelled due to the spinning spiral brush.

Rated 5 out of 5 stars

Postage was slow, and tracking just stayed the same, but communication was great, and Turfmatic performs so well, only tough weeds that l poisened stayed, and only a handfull. This is brilliant for t... See more


Company details

  1. Tool Manufacturer

Written by the company

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic™ Customer Guarantee

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:
🔧 1-Year Manufacturer Warranty All Turfmatic™ machines come with a 12-month warranty covering manufacturing defects, parts, and workmanship under normal use. - 🌍 International Support We ship worldwide and provide customer support for all orders, no matter where you're located. Spare parts and servicing options are available to keep your machine running for years to come. - 💬 Responsive Help Need help? Our team is here to assist with technical support, order issues, or usage advice—just drop us an email and we’ll respond promptly.

Contact info


4.2

Great

TrustScore 4 out of 5

260 reviews

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Replied to 35% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Machine does brush/sweep well

Machine does brush/sweep well, but it does not have a good seal between the bag itself and the machine. Much of the debris you sweep up falls back on the ground. This is very annoying.

24 March 2026
Rated 5 out of 5 stars

Great Product for the Cost

Easy to assemble and use. Catch bag is light and effortless to remove to empty. Machine is definitely not a commercial product. Only complaint is the height settings 1,2 & 3 are severe. Very close to the turf. I am only able to use the higher settings.

23 March 2026
Rated 2 out of 5 stars

Works Well, But the Cord Makes It a Hassle

The Turfmatic works, but the extension cord is a beating to deal with in actual use. I knew it was electric when I bought it, but I underestimated how annoying the cord would be when moving around the turf. It constantly gets in the way and makes the whole job more cumbersome than it should be. In my opinion, this product really should be offered with a battery option. Looking back, I regret not paying about $50 more for a competitor brand that was battery operated. Decent concept, but the corded design is a big downside.

4 March 2026
Rated 5 out of 5 stars

Best purchase I’ve made all year!

Our artificial turf was flat and we get so much debris from the trees in our yard and in the neighborhood. It took so long to clean manually. The Turfmatic is awesome! It picked up all the debris and pet hair, and the turf looks amazing! Best purchase I’ve made all year! Some reviews said it was loud, but it isn’t.

20 March 2026
Rated 5 out of 5 stars

We're repeat customers!

We're repeat customers. We've found that as our company, staff, and customers rely on us to deliver on our commitment to clean turf to a rigorous standard, we would struggle to follow through without the right machines. Turfmatic has become a trusted partner for ClearTurf Care because their commitment to building a dependable machine matches the standard we set for ourselves.

9 February 2026
Rated 4 out of 5 stars

I really like this machine

I really like this machine, what a time-saver! It would be great if it was rechargeable, but I have enough extension cord to make this a go! love it!

20 February 2026

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