Turcamart Reviews 

367
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast international shipping and the careful, protective packaging that ensures items arrive fresh and intact. People also genuinely appreciate the wonderful selection of foreign snacks and specialty products that are difficult to locate elsewhere. Shoppers consistently note that the website is easy to navigate, making the entire purchasing process smooth and satisfying from start to finish. Some reviewers were not happy with delivery delays or order fulfillment issues affecting their packages. A few customers also mentioned concerns regarding product freshness or packaging problems upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high quality, fresh taste, and fair... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are exceptionally fresh,... See more

Order

Customers had positive experiences with order, highlighting fast processing and quick international shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient support and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have the best products. Their website is easy to navigate. Their customer service is top notch. We get what we order very quickly. In a few instances, where they had to replace some foods with ot... See more

Company replied

Rated 5 out of 5 stars

Excellent experience! I ordered from TurcoMart and everything went perfectly. The purchase was safe, the product was exactly as described, and the packaging was excellent. What impressed me the most... See more

Company replied

Rated 5 out of 5 stars

This was my first experience shopping with Turcamart. The experience was very nice. The website was easy to navigate. The Turkish tea products that I purchased were fresh and choices plentiful. I am... See more

Company replied

Rated 5 out of 5 stars

Easy to use website and great product selection. Order tracking is good with periodic updates. My order was extremely well packed so no issues whatsoever on arrival and even the cold item was still co... See more


Company details

  1. Grocery Delivery Service
  2. Candy Store
  3. Grocery Store
  4. Halal Restaurant
  5. Internet Shop
  6. Organic Food Store

Written by the company

Discover Turkish Treasures at Turcamart! Lightning-fast 2-4 day expedited shipping, top-notch service, and great products! Explore Turkish delights, baklava, snacks, chocolates, Turkish magazines, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

367 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(367)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products with a fast and well…

Excellent products with a fast and well packed shipment

2 June 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that you were happy with both the quality of our products and the fast, well-packed shipment. We take care to ensure every order arrives safely and on time. We look forward to serving you again soon!

Rated 5 out of 5 stars

I grew up in Turkey for about 2 years…

I grew up in Turkey for about 2 years and my mother loves simit so much and hasn’t had it in years, I surprised her with some from this website and it was so yummy and she said it gave her back so many memories. thank you so much!

28 May 2025
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Reply from Turcamart

Thank you for sharing your experience! We're so happy to hear that the simit brought back wonderful memories for your mother. It's always special to help our customers reconnect with authentic tastes from Türkiye. We look forward to delighting you and your family with more delicious products in the future!

Rated 5 out of 5 stars

It was a fast shipment.

It was a fast shipment.

26 May 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order arrived quickly. We always strive to provide fast and reliable shipping, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great Retailer

Good Stuff. The items arrived 3 days before they were supposed to and everything was very well packaged.

7 May 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback, Omar! We're glad to hear that your items arrived even earlier than expected and that the packaging kept everything safe. We always strive to provide fast, reliable service and quality products. We look forward to serving you again soon!

Rated 5 out of 5 stars

Really good chocolates

Really good chocolates, will definitely order more!!

5 May 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear you enjoyed the chocolates and that you plan to order more. We look forward to delighting you with even more delicious treats in the future!

Rated 5 out of 5 stars

Fast Delivery from Turkey to here in…

Fast Delivery from Turkey to here in NJ. The Dubai Chocolates came in oerfect condition. Definitely will order from here again

28 April 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that your Dubai Chocolates arrived quickly and in perfect condition. We always strive to provide fast and reliable shipping from Türkiye. We look forward to serving you again soon!

Rated 5 out of 5 stars

Happy w the speed/ condition of delivery

Bars came thru in great shape, no issues and of course they are delicious!

5 May 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback, Chris! We're glad to hear that your chocolate bars arrived in great shape and that you enjoyed them. We take care to ensure fast delivery and top-quality products. We look forward to serving you again soon!

Rated 5 out of 5 stars

Ordered on a Monday received it on…

Ordered on a Monday received it on Thursday! Quick turnaround and a happy customer!

28 April 2025
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Reply from Turcamart

Thank you for your feedback, Dana! We're glad your order arrived so quickly and that you’re happy with the turnaround. We always aim to provide fast and reliable service for our customers. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Fast delivery. And free!

2 May 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order arrived quickly and that you enjoyed the free delivery. We always strive to provide fast and reliable service. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

30 April 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that you were happy with our service. We always strive to provide a smooth and enjoyable experience for our customers. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good chocolate

Came in a good time and wasn’t melted at all and both of the dubia chocolates I got were amazing

27 April 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that your Dubai chocolates arrived on time and in perfect condition. It's wonderful to know you enjoyed the taste of both chocolates. We look forward to delighting you with more treats in your future orders!

Rated 5 out of 5 stars

It was all good

It was all good. I wish Erik was sealed better than putting all in a paper chocolate box. They turned yellow and soft. I like Erik and I can’t find here where I live —so I appreciated regardless but a little care on shipping packing would have made a ton of difference.

28 April 2025
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Reply from Turcamart

Thank you for your feedback, Yasemin! We’re glad you were able to get Erik (green plums) through us, especially since it’s hard to find locally. We’re sorry that the packaging caused them to turn yellow and soft during shipping. We’ll make sure to improve our packing methods for delicate items like Erik to ensure they arrive in the best possible condition.

Rated 5 out of 5 stars

Great product and a great customer…

Great product and a great customer service!

28 April 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback, Moran! We're glad to hear that you’re happy with both the product and our customer service. We always strive to provide high-quality products and attentive support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Suck quick shipping !

Suck quick shipping !! Chocolate arrives 3 days after ordering !! 5 stars for both price as well as speedy arrival : )

27 April 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're thrilled to hear that your chocolate arrived so quickly and that you’re happy with both the price and fast shipping. We always strive to provide speedy delivery and great value. We look forward to serving you again soon!

Rated 5 out of 5 stars

Order came in a reasonable amount of…

Order came in a reasonable amount of time and was exactly as I expected. They were kind enough to send a sample of another product as well. Prices are reasonable and the products are great. I would recommend shopping with this online store to anyone.

9 April 2025
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Reply from Turcamart

Thank you for your feedback, Cheri! We're glad to hear that your order arrived as expected and that you enjoyed the extra sample. It's great to know you found our prices reasonable and our products high quality. We truly appreciate your recommendation and look forward to serving you again soon!

Rated 4 out of 5 stars

Overall okay

Overall okay, except I did receive one wrong item and one item was misleading in terms of brand name and packaging. Customer service was great but needs to be clear with what can delay shipping. For instance, due to low stock of an item (thus should be communicated). Shipping took 12 days in my case due to this. Other than that, I would recommend!

20 April 2025
Unprompted review
Turcamart logo

Reply from Turcamart

Thank you for your detailed feedback! We apologize for the mix-up with the wrong item and the misleading packaging, and we appreciate your patience. We’re also sorry for the delay caused by low stock and understand how better communication on such cases would improve the experience. We always strive to keep customers informed and provide timely shipping, and we’re glad that, despite these issues, you would still recommend us.

Rated 5 out of 5 stars

I would shop again.

My order came all the way from Turkey to California just in three days. Without any missing or broken item.

8 April 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback, Tolga! We're glad to hear that your order arrived safely and quickly all the way from Türkiye to California. It's great to know everything arrived intact and without any issues. We look forward to serving you again soon!

Rated 5 out of 5 stars

So easy to work with and shipping is so…

So easy to work with and shipping is so fast!

8 April 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback, Debbie! We're glad to hear that you found the ordering process easy and enjoyed our fast shipping. We always strive to make shopping with us smooth and reliable. We look forward to serving you again soon!

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