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Turbo Cash Reviews 1,539

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the smooth and efficient user experience, noting the fast response times and overall ease of the process. The customer service is frequently described as amazing, with consumers feeling well-supported and understood. However, some customers reported dissatisfaction with the customer service, mentioning issues like unresponsiveness to emails and a lack of communication. A few other people also felt that the staff exhibited unprofessional behavior and that the company was not always up-to-date with their clients.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast and efficient... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the speed and ease of the... See more

Response time

Clients share positive opinions on response time, with many praising quick email responses and fast... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far one of the better lenders that will come through when you really need a lift and treat you like a customer would hope. Obviously borrowing from similar lenders puts us in a category not credit... See more

Rated 5 out of 5 stars

Applied for a $300 loan...got denied. Then this company passed along my bank account information to one of they're 4 sister companies ( freedom500loans) At which time they started unauth... See more

Rated 5 out of 5 stars

Turbocash is true to their their name - approval and processing were done fast! My application was processed very quickly. The team there is very friendly and professional. They are very discreet whil... See more

Company details

Written by the company

TurboCash.ca is your fast lane to financial relief when life throws unexpected expenses your way. Whether it’s an urgent car repair, medical bill, or another surprise, our short-term loans ranging from $250 CAD to $1500 CAD are designed to help you cover those costs swiftly. We pride ourselves on providing a smooth, user-friendly online application process and super-quick approvals so you can get back on track in no time. With TurboCash.ca, there are no surprises—just clear, transparent terms and a commitment to top-notch customer service that makes borrowing easy and hassle-free.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Waited 3 hrs for nothing.

After signing the contract I waited for over 3 hrs sent multiple emails only to get a response once I stated I was canceling the contract. Gave additional time. Still never received any information so canceled the contract. Zero customer service

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Now in renewal as this was a great experience the firts time no hassle no hidden fees. Thank you for helping Turbo Cash! John is exceptional his customer service is great.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I have received awful customer service from this company and would not recommend it to anyone. Thai will be the last time I deal with this terrible company. Gross behavior of the staf. Unprofessional and harassing emails.

1 September 2025
Unprompted review

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