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Tuneon Design Reviews 

51
•
TrustScore 4 out of 5

3.8

Auto Parts Store
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Company details

  1. Auto Parts Store
  2. also in
  3. Car Accessories Store

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3.8

Great

TrustScore 4 out of 5

51 reviews

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3.8

All reviews

(51)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

My Extremely Negative Experience with…

My Extremely Negative Experience with TUNEON-DESIGN.COM
I would like to share my extremely negative experience with TUNEON-DESIGN.COM.

On 12 June 2026, I ordered a lockable cabinet for a wallbox, paying €454 upfront, including shipping costs.

Having received no updates, on 23 June 2026 I sent my first inquiry asking for information about the shipment. NO RESPONSE!

Reminder sent on 7 July 2026.

GOODS SHIPPED on 10 July 2026.

FIRST COMPLAINT regarding several missing parts, sent on 19 July 2026. NO RESPONSE!

SECOND COMPLAINT sent on 23 July 2026. NO RESPONSE!

THIRD COMPLAINT sent on 26 July 2026. NO RESPONSE!

FOURTH COMPLAINT sent on 27 July 2026.

POSITIVE RESPONSE received on 28 July 2026: I was assured that the missing parts would be shipped soon.

FIFTH COMPLAINT regarding the failure to ship the missing parts, sent on 11 August 2026.

RESPONSE received on 12 August 2026: “I'M ON HOLIDAY, I HAVEN'T FORGOTTEN ABOUT IT.”

SIXTH AND FINAL COMPLAINT sent on 30 September 2026. NO RESPONSE!

My advice to anyone considering making a purchase: DON'T WASTE YOUR TIME OR MONEY! Based on my experience, this is an unreliable company that demonstrates a serious lack of professionalism and customer service.

16 October 2026
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Untrustworthy: order was supposedly sent, but never arrived, and company does not respond to enquiry.

Update 14-10: never received order, no answer to emails.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Unforeseen delay in delivery but communication was immediate. Upon delivery, item was well packaged and of fantastic quality. Would have no hesitation in using again

3 July 2026
Unprompted review
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