tuktukrental.com Reviews 63

A very efficient company and yet also very relaxed. Easy to book, honest people and incredibly helpful when things go a little wrong, which they do of course when you rent 5 tuks for 6 days in Cambodia. I can highly recommend this company. Great fun.

Just finished our 19 day rental of a Tuk Tuk with tuktukrental.com in Sri Lanka and words cannot describe the adventure this offers! We had the most amazing time, a great lesson to introduce us to the Tuk Tuk then set off from the busy streets of Colombo to the hairpin loops on Ella, down to the open roads of Yala (having to bypass an elephant or two) and down the sunny south coast to Galle! The company organised everything tremendously! They even picked our Tuk Tuk up for us whilst we did the train journey! In my opinion there is no other way to discover this beautiful country! All the locals are very helpful with your Tuk Tuk if you need it, but ours was very reliable and we had no problems and the team are a phone call away when you are making silly mistakes like trying to start the engine in 1st gear! Oops! Highly reccomend to anyone looking to travel in style and with freedom! You will not be disappointed. It’s also very very safe!

Very professional and helpful with everything we needed, the tuk tuk was perfect running great with no issues. I would 100% recommend

⭐⭐⭐⭐⭐ Amazing experience – highly recommended!

We had a fantastic experience renting a tuk tuk in Cambodia. The service was excellent from start to finish – very helpful, friendly, and professional. We received a thorough introduction and felt safe and well taken care of the entire time.

Driving the tuk tuk ourselves was truly one of the highlights of the trip. It gave us a great sense of freedom and a much more authentic way to explore the city. Fun, unique, and unforgettable.

We participated in the Tuk Tuk Tournament 2025 , driving our Tuk Tuk through Cambodia with 30 other Tuk Tuk teams and it was so so cool ! I never thought we would see so much of friendly , smiley, beautiful Cambodia riding around through towns , villages and remote landscapes . The support that Tuktukrental supplied throughout the tournament was great and we were never worried even though we were often far away from villages. We were always greeted with smiles from Cambodians who loved us driving a local vehicle . Thank you Tuktukrental.com for providing us with a chance see a country from such a different perspective !!

Found this place when I could not rent a car in Cambodia. So glad we did. Much easier in Siem Reap, and Ankor Wat. OK, so there's no air-conditioning and you need to be adventurous. The reward is con tact with locals, mobility and freedom. The Tuk-Tuk was not brand new and that is a plus. You get a quick course and you're off exploring. Deposit was refunded as promised within 2 weeks. Great experience.

I had an amazing experience with tuktuk rental. The price was a little higher than the rest of the renting companies, but absolutely worth it.

They arange everything, from insurance to permit. I also got in a little scrape with another car and they fixed everyting within 10 minutes so that I could continue my journey.

They respond very fast and have a western mindset, so everything is taken care of, you get the information you actually need.

I loved this journey in Sri Lanka and thinking about doing the same in Cambodia with this company.

I would highly recommend this place, but only if you are in for a real adventure.

I wish I could leave more then 5 Stars. We had an excellent experience with tuktukrental. We rented a Tuktuk for 5 weeks and traveled all around Sri Lanka. We drove 2282 kilometres.
The communication with the company is very quick.
Our first tuktuk had an oil leek and the same day we had a replacement. A brand new Tuktuk.
We had a very good driving lesson before we went on the road on our own. Thank you so much for making our holiday unforgettable.

We rented a Tuk tuk in Cambodia for just under 3 weeks and what a great decision it was!!
We had a totally great time and the team we rented from were on the hand to help us with any difficulties.
Having the tuk tuk gave us so much freedom and fun to follow our own path around Cambodia,2500 km later we are missing it so much!
We will definitely be tuk tukking again probably in Sri Lanka next.

Made our trip so special, touring Sri Lanka for nearly 5 weeks in a tuk tuk! These guys are great and there is an added benefit of paying into the local community.

Unfortunately an awful customer service and experience provided from tuktukrental.com. I rented a tuk tuk for 4 days in Sri Lanka from the 5th to the 8th of January 2025 and on the 24th of January as I write this review I still haven't received my $150 deposit for the tuk tuk back, despite having no deductions or damage.

I have contacted them multiple times across their available communication channels, and they have not responded to me. Still waiting to get my money back so I cannot recommend them and I'm worried about getting the money back at all now given the length of time that has passed.

i never thought i will have such an amazing experience by driving a Tuktuk but Tuktukrental team they made this true , they are organized , friendly and professional thanks for everyone who was part of that.

Their service is the best, and I absolutely suggest to rend a tuk with them as soon as you arrive in Sri Lanka. We cannot wait to comeback and rent the tuk tuk again

The Best Tuk-Tuk Experience Ever! 🛺✨

Renting a tuk-tuk from Tuktukrentel.com was hands down one of the best experiences I’ve ever had! From start to finish, the customer service was absolutely flawless—honestly, I’ve never experienced anything like it. Darren, in particular, deserves a huge shoutout for going above and beyond to ensure everything ran smoothly. Whether it was answering our questions or handling the paperwork, he made everything effortless. (He deserves an raise!✨)

The insurance coverage was spot on, giving us peace of mind throughout the trip, and there were no issues at all when it came to payments or refunds. When the time came to say goodbye to our trusty tuk-tuk, there were actual tears. 😢

Their app is super intuitive and easy to use, making the entire process even better. And if you have any questions about your journey or Sri Lanka in general, they’re more than happy to help. 🌍

What really sets Tuktukrentel.com apart is their commitment to giving back. A large portion of their profits goes to supporting local communities, which made the whole experience feel even more meaningful. Knowing that you’re contributing to the beautiful country you’ve been exploring is priceless. 🇱🇰

Yes, the price may be a bit higher, but it is absolutely WORTH THE MONEY —for the service, the experience, and the positive impact. 💯

It has been an incredible and unique experience. Congratulations to the tuktukrental.com company and to the good people who work there. The girl who taught us how to drive the tuk tuk. She had a lot of patience and I'm glad to meet her. Thank you, Vani❤️.Very kind. I congratulate you all. We had problems on the road and they helped us and solved it quickly. Thank you for everything. I recommend 100% to everyone to try this unique experience. And with tuktukrental.com. They are the best. A pleasure

Just got back from Sri Lanka, 11 days of it with a tuktuk. Loved the experience.
We’re a family of 4 with 2 young children and we all fit in there well (I’m 6ft 2in). I even had to do Ella-Yala and Yala- Mirissa with our 2 rucksacks and 4 day packs. This was tight but doable as my kids are only 7 and 8.

A few things to note though, although the main roads in SL are generally in great condition and not too busy, when you hit towns, it’s not for the faint hearted and you’ve gotta drive with confidence. I HATE the bus drivers! And you will too.
If like me you’ve no experience with motorbikes it took a couple of days to find my feet. It didn’t help that I started in the mountain roads of Ella. At first I thought I’d made a mistake renting it. A full tuktuk struggling up hill on a tight turn with a bus flying up behind you is a bum clenching moment!

Slight negative is I think the pickup and drop off fees are excessive, it cost in the region of $45 to pickup in Ella…they have a depot there, so why? And it cost around $89 to drop off in Mirissa, where they had a bloke I’d met before from a local garage pick it up as they’ve got relationships around the country. I don’t mind paying a bit extra for this but imo at the very most those fees should be half what they are. They definitely are not having to get them each time and drive them back to Negombo HQ. That’s the only reason for 4 not 5 stars.
I do like the company though and their ethos. Super friendly (standard in Sri Lanka) and very good communication when I had a minor issue with the tuktuk (knocked the back window out with my luggage🙈).
They talk a lot about looking after the local people and paying fairly, which I don’t doubt but saying how exactly and who actually owns your tuktuk etc would appeal to conscientious travellers.
Overall I would highly recommend them and would definitely do it all again!

I can truly say our experience with tuk tuk rental was top drawer!
The pre trip communication was informative with a relaxed tone, the 'driving test' was thorough and professional and the after service above and beyond. We left some belongings in the tuk tuk( I know!) and they went out of their way to get several shipping quotations before sending back to me ( special shout out to Darren for all the time he invested).
The tuk tuks themselves were spotless and certainly were a major highlight of our holiday. Thanks so much and please keep up the great customer service!

MALFUNCTIONING TUKTUKS AND BAD CUSTOMER SERVICE

My friend and I were very excited to drive a tuktuk through Sri Lanka. However, we tried four (!) tuktuks all with severe malfunctions.
After thinking we got a functioning one, they left us (two females) on the side of the road with a malfunctioning tuktuk. We had lost all our faith in enjoying driving a tuktuk in Sri Lanka. Customer service offered us a 100% refund with management approval within two weeks. However, now that we are back home they are not willing to pay the promised refund, deducing costs.

We drove through Sri Lanka with an electric TukTuk for 4 weeks. Wonderfully quiet, no noise, no switching, it was perfect. When we picked up our pre-ordered driving licenses were ready and after a short instructional video and a driving lesson we were on our way. If you travel less than 100 km per day, the electric Tuktukeen is highly recommended. We rented a sound bar and a cool box, turned on some reggae music and off we went. You charge at night with a regular plug, so this can be done anywhere, it takes a long time, but you still sleep. From the west we drove to the east coast and via the middle to Kandy, where the TukTuk was picked up and taken to Ella while we did this part by train. From there to the south coast and then leisurely back to Negombo. The service was top notch, on one occasion there was something technical wrong, this was resolved very early in the morning while we were still sleeping, so that we could continue without any problems or delays. Communication was very good, via the app. There are also app groups for tips, etc. that are very well organised. The way to discover Sri Lanka. We will come back again for the top and definitely electric again!

We had a great experience with these guys. They organised everything and arranged to have our Tuk Tuk dropped to us up in the Tea Plantations. From there we travelled East and spent 20 days exploring the East and South of the Island.
Of course not everything went to plan, we had great help from Tuk Tuk Rentals and also the wonderful locals, wherever we went.

It was fabulous fun and we would do it all again and use these guys without a moments hesitation. We wish you well with your business here and expansion in to Thailand and cant wait to use you again in the future.