Tufty.eu Reviews 

Everything was perfect. My order was delayed due to a strike but the client service communicated with me and let me know about all the tracking details. I really recommend buying from them

Best service ive seen and quick response

I ordered AK-V tufting kit and the machines work great despite being used several hours every day. I highly recommend Tufty for begginers or professionals like myself :)

I got so absorbed in tufting that I forgot to thank the wonderful team at tufty.eu
And they really are wonderful—because if it weren’t for them, I’d probably still just be watching videos online instead of making rugs myself. 🤷‍♀️

My starter kit, which I bought on a marketplace in Poland, somehow got lost on its way to me. I had already started to lose hope, but Daniel quickly took everything under control and stayed in constant contact with me.❤️❤️❤️

Thank you for the happy ending 💛

I had a great experience with this shop! The team was very kind and helpful, especially when I had some issues during the shipping process — they were always responsive and supported me through it. The products are really good quality, and they even added some extra pieces of Monks Cloth to my order. I truly appreciate their customer service and will definitely order again!

My experience with Tufty has been great! The orders I placed arrived in perfect condition, and the materials are of good quality. Excellent support, they reply quickly on Instagram and help resolve any issues fast. I’ll definitely keep working with them.

I'm extremely satisfied. Every time I had a question (even before purchasing), I had a great customer experience. The items came in perfect condition, very high quality, and extremely fast (faster than I expected, just 1–2 days). I will definitely come back for more stuff when I'm in need.

Great customer service and quick delivery!

One of the parts on my gun stopped working, I sent it in for inspection, they replaced the part under warranty, and I had it back within a few days. Prompt and helpful approach. I definitely recommend it. Many thanks 🙂

Customer service is 100. Saved me from a disaster. After ordering tufting cloth from another company in Europe and having the shipping delayed by over a week I was in a panic to find tufting cloth in time for an event. I sent a message to the Tufty customer service chat and they responded right away and helped to get my order processed and shipped the same day. While I am still waiting for the other company to even respond to my emails.

My experience with tufty.eu is really top notch. Always fast replying to all my questions when i feel lost with something. Prices are really nice. Delivery time is practically unbeatable. I dont have anything negative i could say honestly.

Great service, responded fast to all my questions and concerns because I didn’t know much about tufting
This is a serious business that care about their customers. Glad I took a chance, plus their price are very reasonable.

I needed advice on choosing a tufting gun as I was an absolute beginner. The employee gave me advice on how to choose a tufting gun, gave me some tips to get started and I am happily making rugs.

The prices are very friendly compared to the competition, the employee was very helpful and kind, so far I am extremely happy with the gun. I believe I will order again.

The website looks very appealing with lots of info on the items they sell. The person on the chat answers very quick and accurate. Tip: if the site doesn't send to your country ask him for help, he added Belgium for me in a minute.

Shipment was quick (3 days), the package was neatly and safely wrapped. The items are 100% the same as advertised. Just passen my first evening tufting and everything works perfectly.

This combined with the competitive pricing makes tufty.eu a 10/10 would recommend.