Tuff-Trek Reviews 206

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Everyone one at Tuff-Trek is very friendly, approachable and supportive. We bought their TT-02 PRO tent in 2021 which has been absolutely brilliant - we love it and the great holidays we've had in it.... See more

Rated 5 out of 5 stars

Excellent product from excellent people. Tuff trek went above and beyond to help resolve an unforeseen issue mid-way through fitting a replacement Icarus roof and awning to my old style Defender. T... See more

Rated 5 out of 5 stars

What a great Find! The most professional and friendly service we have encountered during our Landrover adventures. We bought a Bundutop roof tent and Ostrichwing awning. Tuff Trek fitted the same and... See more

Rated 5 out of 5 stars

Arrived at Tuff Trek on our big day to have a box tent fitted to the rear canopy, a swingarm awning, and a roof rack installed on the front roof. Dara and his team could not have been more helpful—p... See more

Company replied

Company details

  1. Camping Store
  2. Auto Parts Store
  3. Camper Shell Supplier
  4. Car Accessories Store
  5. Outdoor Sports Store

Written by the company

Formed in 2013 Tuff-Trek ® really are the UK's Roof Top Tent and Awning specialists. Our motto is Affordable Quality You Can Trust. With a comprehensive range from genuine canvas Soft top Style Roof Tents through to Hard Top Roof Tents and Side Awning Systems we have a solution for most vehicles. We don't just supply our own range of quality products, we also supply roof racks, canopies, drawers, accessories from Alu-Cab, ARB, BunduTec, James Baroud, Front Runner, Big Country, Tentco etc.


Contact info

  • UNIT M2 DIAMOND DRIVE, BN27 4EL, LOWER DICKER, United Kingdom

  • tuff-trek.com

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Happy Customer

I rang with a couple of daft questions before ordering. Wasn’t made to feel daft. Questions answered. Invoice raised for payment, payment made, payment acknowledged. All within a couple of hours. Looking forward to receiving my tent and the freedom I hope it brings

27 March 2023
Unprompted review
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Reply from Tuff-Trek

Emma, we love helping customers find the right product for them! Wishing you many happy adventures!

Rated 5 out of 5 stars

Great Team, Great Service, Great Product!

The team at tuff-trek have been incredibly helpful and welcoming with our steps into camping and overlanding. They have a wealth of knowledge and experience and we have been impressed with the great service provided with fast and efficient ordering, collection and delivery process throughout.

We are yet to try out our new TT-02 in the wild, but have tested it in the garden. It looks great on the car, feels sturdy and very comfortable. The pricing is very competitive with our market research and there are lots of considerations that have been made, making the user-bility functions and practical.

A special thanks to Mark, who guided us through from initially welcoming us to explore the showroom, to final collection. Much appreciated and we are very excited to make best use of our new set up!

24 March 2023
Unprompted review
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Reply from Tuff-Trek

So pleased we were able to assist you fully, to help find you the right setup for your needs! Mark is a star!

Rated 5 out of 5 stars

Best expedition gear on the market

Very helpful over the phone giving me expert advice . In my opinion after much research the best expedition gear on the market.

12 March 2023
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Reply from Tuff-Trek

Thanks you for your feedback! We strive to offer quality equipment at all price marks!

Rated 5 out of 5 stars

Team are super knowledgeable

Team are super knowledgeable, we exchanged lots of emails while I was making my decision on a RSI or alucab canopy. The team are very helpful and nothing was a problem for them. These guys are the best out there. I will always come back to tuff trek.

13 March 2023
Unprompted review
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Reply from Tuff-Trek

We greatly appreciate your business!

Rated 5 out of 5 stars

Great, Fast Service with Good Sound Quality Goods

I placed my order on a Saturday (Expo weekend) so thought it would take a few days before I would hear back. Received an email first thing Monday confirming my order and it was dispatched on 24hr FED Ex delivery later that day, received my TTA1 awning room on the following morning.
Super service and great communication. The quality of the Awning Room is superb as I knew it would be.
Highly recommend Tuff-Trek.

7 March 2023
Unprompted review
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Reply from Tuff-Trek

Thank you for your order and great to hear you're happy with your Tuff-Trek products

Rated 5 out of 5 stars

Easy and friendly experience

Sent an email to Tuff-Trek over the weekend, nice email back early Monday morning, by 11am all sorted and item dispatched. :-) very helpful and efficient. Meet the team previously and they were very helpful. Thank you :-)

6 March 2023
Unprompted review
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Reply from Tuff-Trek

Always here to help where ever possible! Thank your for your feedback!

Rated 5 out of 5 stars

Tuff Trek’s communication.

Tuff Trek’s communication was great from start to finish. Quality item from a respected supplier. Quick delivery with absolutely no fuss.
Highly recommend & will use again.

26 February 2023
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Reply from Tuff-Trek

Thank you very much for your feedback! Glad to hear you were happy with our service and quality.

Rated 5 out of 5 stars

The guys at tuff trek know there sh-t

The guys at tuff trek know there sh-t , cracking sales team and happy to help,
Alu cab goof tent fitted and awning fitted, new parts being added all the time on td5 defender
Well done guys
Alan 💪💪

17 February 2023
Unprompted review
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Reply from Tuff-Trek

Thanks for your business

Rated 5 out of 5 stars

Great team and great products, highly recommended

10 out of 10 for product knowledge, customer support and installation service. I found Tuff-Trek online while researching a new roof top tent to replace my iKamper, the team answered all of my email questions promptly and professionally leaving nothing to chance.

I travelled over 400 miles each way to get the tent fitted and I do not regret it at all, the guys fitted the tent and gave me a full walk through of the installation, they were also kind enough to address a couple of leaks I had from the Front Runner Extreme roof rack that I had installed the week before. For anyone else considering fitting a Front Runner roof rack on a Jeep Wrangler I would suggest buying it from Tuff-Trek as well and have them fit that for you.

I would highly recommend speaking to the guys at Tuff-trek for any roof top tent and over landing advice. Great products, great team and fantastic customer care, before, during and after the sale.

27 January 2023
Unprompted review
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Reply from Tuff-Trek

Thank you very much for your comments and feedback! Our whole team try to ensure we offer the best service and products!

Rated 5 out of 5 stars

Great customer service & advice with…

Great customer service & advice with excellent products. I purchased the Tuff Trek awning at 2.5m which fits easily on my roof bars, is solid and well built. Can easily recommend.

1 February 2023
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Reply from Tuff-Trek

Thanks for your feedback

Rated 5 out of 5 stars

Sincerely happy with interactions and…

Sincerely happy with interactions and questions I've had regarding a potential Alucab purchase with Mark Stewart. Very helpful, efficient, and honest. I look forward to doing business with Mark andTuff-Trek!

- Dave

7 February 2023
Unprompted review
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Reply from Tuff-Trek

We are pleased to assist you!

Rated 5 out of 5 stars

Tuff-Trek know their stuff and deliver.

The guys & girls at Tuff-Trek just deliver! I have used them three times now. They know their stuff, are personable, professional and efficient. We will be back again soon.

6 February 2023
Unprompted review
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Reply from Tuff-Trek

That's great feedback - thank you

Rated 5 out of 5 stars

Great team

I have used Tuff-Trek in the past and have found them always friendly, helpful and knowledgeable. Great team and great kit! Will always use them and definitely would recommend to family and friends.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Mark gave very relevant and experienced…

Mark gave very relevant and experienced based advice when i was struggling to find a suitable roof tent for a Toyota Landcrusier. I was let down by many other potetnial suppliers but Tuff-Trek came through immediately with information and advice. Great service

6 December 2022
Unprompted review
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Reply from Tuff-Trek

That's great to hear! We aim to offer great advice and service.

Rated 5 out of 5 stars

Great priced 4x4 equipment

Great priced 4x4 equipment. Products were what I was looking for from a UK based supplier.
Good level of communication and speedy delivery.

3 November 2022
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Reply from Tuff-Trek

Glad we could assist!

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