The products are always of a high standard backed by polite efficient service and prompt delivery times. Dan.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy and helpful customer service fast to help me with any problems I've came across
Great product. The postage costs seem excessive but the product is as described and arrived quickly.
Have used Tubz for about a year now, over all a good experience. Orders are processed pretty fast, delivery is pretty good, normally get a time slot which helps. Stock online is ok, the things th... See more
Company details
Contact info
Unit 3 Eurolink Gateway, ME10 3BA, Sittingbourne, United Kingdom
- 0845 601 9001
- info@tubzbrands.co.uk
- tubzbrands.co.uk
4.3
Excellent
537 reviews
Replied to 14% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company and support you with…
Excellent company and support you with everything you need
17 April 2026
Unprompted review
Good
Have used Tubz for about a year now, over all a good experience.
Orders are processed pretty fast, delivery is pretty good, normally get a time slot which helps.
Stock online is ok, the things that are out of order don’t seem to replenish very fast, choice could do with being a little bigger.
Addition… was offered a 20% discount to write a review, went to as it to my order of nearly £1000, to find maximum order to qualify was £79.99!!!
So can be a little sly!
24 March 2026
Unprompted review
My parcel missing had no help down…
My parcel missing had no help down money and now gotta re order
4 March 2026
Unprompted review
great sweets
22 February 2026
Unprompted review
Tonge Moor Con. Club
Just so simple to order and delivery puntual and speedy.
13 February 2026
Unprompted review
Tubz Netherlands is a scam
Tubz Netherlands is a scam. About a year ago I’ve ended the cooperation with them. They kept the tubz machines in order to find new franchisers. But that didn’t work out, so after a year passed I wanted my machines back. But couldn’t get them. The owner Michael simply refuses to give back my machines. Recently he dumped 4 broken machines without the footstand at my address. But they aren’t my machines and aren’t complete. What a scam!
5 February 2026
Unprompted review
Products were replaced straight away…
Products were replaced straight away and I received more than expected, very generous.
14 December 2025
Very straightforward & easy to order
11 December 2025
Great product
Great product. The postage costs seem excessive but the product is as described and arrived quickly.
18 December 2025
Unprompted review
Amazing customer service
Amazing customer service. Fast delivery and good choice of products
1 December 2025
Unprompted review
A whole section of sweets were broken…
A whole section of sweets were broken in tub contacted told its down to transportation and weather condition and nothing will be done about it well ordered one day delivery next day weather wasn't that cold I work nights so maybe they need to look at there warehouse storage
30 November 2025
Not worth the money
Very disappointed with the tubz and the amount you get in them i feel like I've been ripped off so I can imagine what a customer would feel by paying £1 for a tub you only get 12 mini eggs in a tub for £1 or only 3 chupa chups lolly's for £1
3 December 2025
Unprompted review
Super easy to order online and quality…
Super easy to order online and quality items delivered straight to our door.
1 December 2025
Unprompted review
Tubz brand is a great company
Excellent experience. Website easy to navigate and ordering was easy. Good communication throughout. Order delivered quickly.
13 November 2025
Unprompted review
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