Tubble Reviews 

734
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought the Tubble cuzzi a month ago - great product, very satisfied, I highly recommend! I also needed to contact support for another issue and they were very responsive!

Rated 5 out of 5 stars

I've ordered this product a few weeks ago and it is a game changer. The quality is extremely good even if you use it everyday it's sturdy enough, it won't leak at all. Very easy to install, store and... See more

Rated 5 out of 5 stars

I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying... See more

Company replied

Rated 5 out of 5 stars

Getting in touch with customer service was very easy, fast and very helpful. They could replace my missing item very easily and even surprised me with an extra gift! Great service and I am very happ... See more

Company details

  1. Thermal Baths

Written by the company

Tubble is an inflatable tub that fits into almost any home ✓ Strong material ✓ Softer and more comfortable than a standard bath ✓ Ready in 1 minute


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

734 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(734)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered on time and in perfect…

Delivered on time and in perfect condition. The Tubble is perfect for what we were looking for, we have a walk in shower but no bath. We needed a new bath for our 2.5 year old but didn't want to have to do a remodeling just to include a new bath. The Tubble fits perfectly in the shower tray area(1550*750) and our 2.5 year old loves it as its soft around the edges and comfortable firm on the base. Would recommend for children and adults. Saved us a fortune on a remodel :)

10 March 2025
Rated 5 out of 5 stars

Issue with product immediately solved!

I presented a problem with picture proof I experienced with their product and without any further questions they immediately proposed to send me a replacement product. That's the type of service that puts a smile on my face!

7 April 2025
Unprompted review
Rated 3 out of 5 stars

The tub and whirlpool are perfect and…

The tub and whirlpool are perfect and relaxing. The problem is that the hose for the whirlpool is too short and the noise is absolutely terrible with medium-level whirlpools and especially at full power you have to wear noise-canceling headphones.

7 March 2025
Tubble logo

Reply from Tubble

Hi Joonas,

It sounds like something may not be quite right with your Cuzi, and we’re here to help. Of course, we only want happy customers, so we’d be happy to look into a replacement or arrange a full refund if needed.

Feel free to reach out — we’d love to find a solution that works for you.

Sofie - Team Tubble

Rated 2 out of 5 stars

The bubble maker is so noisy

The bubble maker is so noisy that it's not possible to use in apartment without annoying the neighbors

5 March 2025
Tubble logo

Reply from Tubble

Thank you for your feedback.

The Cuzi bubble maker has multiple intensity settings, including a quieter mode that may offer a more comfortable experience depending on your environment.

We've reached out to you directly to explore the best solution and are happy to assist further if needed.
We hope we can turn this into a more positive experience for you.

Warm regards,
Sofie - Team Tubble

Rated 5 out of 5 stars

The perfect solution

I saw Tubble on social media and was immediately invested. What a great invention!

Unfortunately, I struggle with chronic Lyme, which causes me a lot of pain, daily. In 2019, I moved into a newly built, "life time house". I rent this house by a corporation, so I'm not allowed to make any major modifications myself. All the rooms are spacious; so is the bathroom. It could easily accommodate a bathtub, which would also benefit my muscle joints. But I've accepted that it's just not possible in a rental property.

Then I came across Tubble; the perfect solution! About six months ago, I bought a Tubble Royale with the cushion and bamboo tray as extras. I just love it!

It is actually more comfortable than a regular bath. All the edges are soft in contrary to a regular bath. I also put a yoga mat underneath, so the seating is comfortable as well.

I highly recommend Tubble because of their products but also their customer service, which is also top-notch.

31 August 2024
Unprompted review
Rated 1 out of 5 stars

Two expensive bathtubs that I have…

Two expensive bathtubs that I have ordered from you did not last more than 1 year each. I am therefore utterly disappointed and cannot recommend you.☹️

25 March 2025
Unprompted review
Tubble logo

Reply from Tubble

Hi Görel,

Thanks for your message. We only want happy customers and really want to help! We can’t find you in our system, so please share your order number so we can locate your purchase and solve it properly for you.

Best,

Sophia - Team Tubble

Rated 5 out of 5 stars

A couple of things!

A couple of things!
What an awesome bath for anyone without space but loves a soak. It's robust and comfortable, easy to clean and folds up into It's own portable bag...which is also fairly robust.
On the robustness, the drain stop broke off but I had a new one ordered in no time after a very pleasant customer service experience, even though the part is not visible available for purchase on the website (I assume it doesn't happen often enough to warrant shopspace).
I'd recommend the Tubble bath and the Tubble company to anyone! Well done!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

The product itself is fantastic

The product itself is fantastic! Its the 2nd time I have purchased (the only reason I needed to order a 2nd due to my own fault not damage). The quality I'd the material is 10/10. Easy to clean, extremely comfortable to use and easy to set up and operate. O actually prefer Tubble tubs to a normal bath due toy ability to lean back into the air filled cushion of a bath that it is! I honestly could not recommend this product more the Cuzi is FANTASTIC, although not silent the noise is acceptable level for the amount of bubbles and the varying controls are an awesome additional touch! The customer service team are ace too I'm a UK customer and will tell everyone who needs a bath that this is the place to get it! Great value for money and if you don't leave it in the garden like I did to he battered by a storm will past years! And that's with daily use.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Quick reply

Quick reply on some questions
I had. Friendly customer service.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Just outside of warranty

Next Update 4/3/25: Tubble team reached out and offered a replacement and I covered shipping. Just arrived. A perfect tubble and a wonderful customer experience for me. Great team there and very understanding and customer focussed. Helped me go from being a little disappointed to being absolutely elated with their service. Thank you so much

First Update 26/2/24: Tubble responded below that they had sent me an email to sort this out. Sadly they haven’t 😒

Bought my tubble in November 23 for Christmas and used it about 30 times since then. Up till now overjoyed with it.

However the plastic around the valve has fatigued and split. The repair kit isn’t possible to fix because it’s not a body repair.

Thought I would try and ask tubble team for support. Knew it was older than one year and outside warranty. Very polite email exchange but sadly, even though I feel it’s unsatisfactory to have only lasted for about 30 uses, tubble only offered I could get a professional repair kit at a 15% discount if I bought a new tubble.

Politely refused but still feel it’s a quality issue but the rules is the rules and i knew it was only 1-year warranty.

17 February 2025
Unprompted review
Tubble logo

Reply from Tubble

Hi John,

Thank you for review, we've just sent you an email to solve things, we only want happy customers!—please check your inbox. Let me know if there’s anything else I can do for you.

update: hey John, we've send you a second email. Please check your spam folder. If you didn't receive anything please reach out to hello@tubble.com


Nice day,
Angela
Team Tubble

Rated 5 out of 5 stars

Best tub for houses without a built-in tub

I really like this tub. It fits pretty small bathrooms like ours in an apartment. I had my old tubble for almost 10 years before it started to break and have holes. They're very durable and comfortable. Shipping was also fast. Easy to use and clean.

9 January 2025
Rated 4 out of 5 stars

Great tub, great customer service

The tub is great. It’s very sturdy and comfortable. I’m 5’1 and can stretch out fully. It’s easy to inflate/deflate. I usually leave mine inflated so it can fully air out between uses. I did accidentally leave a little moisture in it before going away for a few days. When I came back there was a little bit of red bacteria. I used the cleaner they sell on the website and it took care of the issue easily. I just scrubbed a bit with a wash rag. Overall in super happy with the purchase. The water pump they sell has given me problems though. I followed the instructions but the 3rd time I used it the power block housing blew off. After unplugging it I observed scorch marks, smoke, and a burning smell. I double checked the electrical ratings and there should have been no issue with the electrical system in my apartment. Tubble has been great though. They quickly responded and have said they are issuing a refund for the pump. I’m just waiting for it to show in my bank account. They seem to be a very reliable company with good customer service.

6 February 2025
Unprompted review
Tubble logo

Reply from Tubble

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. Your safety and satisfaction are our top priorities, and we want to assure you that all our products undergo rigorous testing and meet the highest industry safety standards before reaching our customers.

We’ve already processed a full refund and would love to understand more about what happened. We take incidents like this very seriously and are committed to investigating further. Please contact our customer support team at hello@tubble.com so we can learn more and work towards a resolution. Your feedback is invaluable in helping us improve, and we’d appreciate the opportunity to make things right.

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