Tryselene Reviews 

53
•
TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

53 reviews

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2.1

All reviews

(53)

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Rated 1 out of 5 stars

This company is a scam

Do not order from this company, it's a complete. I received the initial order but definitely did not subscribe to a monthly subscription. They continue to charge my account for $158 per month and i have not received any further deliveries. I have cancelled the subscription ai did not sign up for multiple times. Despite many email exchanges (I suspect with a robot ChatGPT) promising that the subscription I did not sign up for has been cancelled, I continue to receive emails to say "your order is on the way". I have contacted my bank to refuse any further requests for payment but may well have to end up cancelling my card altogether.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Please do not order from this company

Please do not order from this company. They are a scam. They continue to charge my account after I have cancelled my subscription multiple times. Despite many promises and assurances I have not received a refund and am continuing to be charged.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud! They never shipped me my order, then sent a second order ( which i did not subscribe to). They keep sending me these emails saying they are looking into my shipment and will refund if lost. I have asked repeatedly for refund and now they are ghosting me. I am out hundreds of dollars with no recourse other than to report them everywhere I can. Anyone have any idea how to get my money back?
UPDATE FEB 27TH...they have promised me my refund to which I still haven't received..But they sent me 3rd Shipment!!! They send you these very apologetic emails saying they want you to keep the oriduct at a discount but if I send for refund they expect me to pay to send back to China!! This is the most untrustworthy company I have ever dealt with. Avoid at all costs.

22 December 2024
Unprompted review
Rated 2 out of 5 stars

Be very careful indeed about engaging…

Be very careful indeed about engaging with this company.
The product and ancillary lotions are fine, but when I asked to unsubscribe, I was ignored, and they're STILL sending me product I neither want nor can afford.

Very dishonest, and in clear breach of the rules around on-line trading.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Charged and not supplied

Order placed and paid over 2 weeks ago. No movement on tracking number provided. Reached out to customer service. Apologised shipment delayed and would correct. Another week and still no movement requested refund and they advised would check into it. Have had no response and no refund.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

My New Favorite!

This dermaplaning device has quickly become my new favorite skincare tool. It's effective yet gentle, and the shipping was quick. Customer service was also excellent!

13 July 2024
Rated 5 out of 5 stars

Amazing Results!

I've seen amazing results with this dermaplaning device. My skin feels incredibly smooth, and the shipping was quick. Customer service was also very accommodating when I had questions!

6 July 2024
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