Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
Company replied
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
Company replied
3.9
Great
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great customer service and products
5 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Joanna,
Thank you so much for your kind words—we truly appreciate it! We’re delighted to hear that you’re happy with both our products and customer service.
Providing a great overall experience is always our goal, and it means a lot to know we met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Good product
Good product. Customer service was very quick to respond to any questions I had.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Ed,
Thank you so much for sharing your experience—we truly appreciate it! We’re glad to hear that you’re happy with the product and that our customer service team was able to respond quickly to your questions.
Providing both quality products and prompt support is something we always strive for. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
II wanted to speak to my doctor first
II wanted to speak to my doctor first! They totally agreed and made the proper arrangement! They were courteous and accomodating! 😉
5 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Cheryl,
Thank you so much for sharing your experience—we truly appreciate it! We completely understand wanting to speak with your doctor first, and we’re glad our team was able to accommodate your request and make the proper arrangements.
It’s also wonderful to hear that you found our team courteous and helpful throughout the process. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
3 weeks in with
Its only been 3 weeks with taking beetroot. I do feel a positive change taking place in the supplement and appreciate it. I'll wait for 3 months to see the full affects.
5 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Zenaida,
Thank you so much for sharing your experience—we truly appreciate it! We’re glad to hear that you’re already noticing positive changes after just a few weeks of taking the beetroot supplement.
You’re absolutely right that supplements can take some time to show their full effects, and we appreciate your patience as you continue your journey. We hope you continue to see even more benefits over the coming months.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The amount I was charged did not fit…
The amount I was charged did not fit what you said it would be. For 2 bottles I was charged 68.90 and 78.00.
4 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Josephine,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To help make this right, we’ve processed a full refund for the order. These funds should appear in your account within 5–10 business days, depending on your bank’s processing time. You’re also welcome to keep the most recent package as a gesture of apology for the inconvenience.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Made subscription what I needed
I get 6 bottles at a time - Customer service agent was very helpful in tailoring my subscription to meet my needs. Much appreciated.
1 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kate,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to help tailor your subscription to better fit your needs.
It’s great to know everything is set up just the way you want it! If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Finally found out how to get ahold of customer service, they did make everything right! And can’t wait to get my shipment and try it out! Thanks you! If all goes well I’ll will make another purchase!
So far the service is terrible! I bought 3 to get 3 free with free shipping! First of all it’s not very honest to already fill in the expedited shipping box! And second how does 3@ 11.99 add up to 71.95 ? And also how does you get ahold of customer service? I don’t even have my item yet and d already not happy!
2 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Andy,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To help make this right, we’ve refunded 50% of the Buy 3 Get 3 order, along with the $9.95 expedited shipping fee. These refunds should appear in your account within 5–10 business days, depending on your bank’s processing time.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Do not order from this company
Do not order from this company. First of all the capsules don’t work with my blood pressure, they did not tell me I had to pay for mailing the supplements back, which was $16, last, but not least they automatically shipped me another box which I did not authorize. So basically, I had to pay them to try their product which does not work. I cannot recommend them do not purchase from this company.
4 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Christine,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand your concerns—especially when the product didn’t meet your expectations, and you were faced with unexpected return costs and an additional shipment despite intending to make only a one-time purchase. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To confirm, your subscription has been cancelled, so you will no longer be billed for any additional charges moving forward. To make it right, we've processed a full refund for the first and recent order. The funds should appear on your original payment method within 5–10 business days.
We also want to be transparent and let you know that we’re only able to refund charges that were billed directly by us, which is why we’re unable to reimburse the return shipping fee paid to the carrier. We understand this may be disappointing, and I truly appreciate your understanding.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I am very satisfied with my experience…
I am very satisfied with my experience with the customer service deoartment. Everyone I spoke to listened to my problem and help me resolve it satisfactorily. I would recommend this company to friends.
4 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Bonnie,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our customer service team was able to listen and help resolve your concern to your satisfaction.
Your recommendation means a lot to us, and we’re grateful for your support. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The shipping was excellent
The shipping was excellent. I couldn't take the product due to kidney issues. The return and refund process was simple and expediant. Very pleased with my Rosabella experience.
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Darrell,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback. We’re glad to hear the shipping met your expectations and that the return and refund process was simple and quick.
We understand that not every product is the right fit, especially when it comes to personal health considerations, and we’re happy we could assist you smoothly through the process.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Positive interaction through email
Positive interaction through email. Explanation of issue was thorough.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Elaine,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that your interaction through email was positive and that the explanation provided was clear and thorough.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I was a little disappointed that I had…
I was a little disappointed that I had never heard of the delivery service Rosabella used (Cirro) and I got a notice of Out For Deliverly on April 26, and then again on the 27th and it not delivered until around 10:00 pm on the 27th. I didn’t receive any notice of delay about the delivery and I was locking up for the night when I turned on the porch light and saw the small white package on the edge of the steps, not at the door, nor did they ring our doorbell. I had been checking the tracking just 15 minutes before and it still didn’t indicate delivery.
I had no problem with Rosabella agents, they all were very gracious offering their help, plus very professional. The one that sticks out in my mind the most was Airis!!
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Janet,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback. We’re sorry to hear about the confusion and inconvenience with the delivery, especially the lack of updates and placement of the package. We completely understand how frustrating that must have been.
That said, we’re very glad to hear that our team was able to support you with professionalism and care. We’ll be sure to pass along your kind words to Airis—it will mean a lot!
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Customer service
Customer service was prompt and handled my question about shipping and quickly got me squared away.
2 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Maria,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear our team was able to assist you promptly and quickly address your shipping question.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I love how they always take care of me
I love how they always take care of me! Any questions they have been so patient.
1 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Jamie,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re so glad to hear that our team has been patient and consistently able to take care of your concerns.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I had some concerns about my billing…
I had some concerns about my billing and the customer service representative were quick to respond and were quite personable. I appreciate it without having to deal with a lot of red tape! Thanks again!
1 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Derrell,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to respond quickly, address your billing concerns, and provide a personable experience without any hassle.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Customer service is very well informed…
Customer service is very well informed and helpful.
2 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mauna,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that you found our customer service team well-informed and helpful.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Outstanding!
Rosabella works hard to sell exceptional products. Their customer service is honest and kind!
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi DJ,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re thrilled to hear that you find our products exceptional and our customer service honest and kind.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
when I emailed Customer Service they…
when I emailed Customer Service they was very help full with there response back to me
6 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Alan,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our Customer Service team was able to provide a helpful and supportive response to your email.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
COURTEOUS AND HELPFUL
The person helping me was courteous and helpful. I did not have to wait long to have my problem resolved.
19 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi I.Hicks,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was courteous, helpful, and able to resolve your concern quickly.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Irvin in customer service was awesome
Irvin in customer service was awesome. He answered my question and put I. A replacement order for my recalled products.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Cheryl,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that Irvine was able to assist you and quickly arrange a replacement for your recalled products.
We’ll be sure to pass along your feedback to him—it will mean a lot! If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.