The product had a lot of good reviews. After ordering the company kept in touch. The only negative was the hard sell after ordering; on the website a barrage of requests to order more of the same item... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My credit card canceled the purchase, I deleted my information, and yet the sale was still completed. That is suspicious. I had hoped to cancel the transaction.
Company replied
Purchsed as alternative to the usual treatments that dont seem to really work. Only time will tell if effective. Was easy to order, and shipping was fairly quick.
Company replied
Easy to use product, small improvement in nails. Huge problems ordering and ended up with extra items, contacted customer services told unable to change order even though I placed it online 20 minutes... See more
Company replied
3.6
Average
3K reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The best bar none
I did my homework and compared other products and the prices orivelle was the best and the pricing was reasonable I highly recommend it
19 May 2026
Unprompted review
Reply from TryOrivelle
Hello Elaine,
Thank you so much for your wonderful feedback and for taking the time to compare Orivelle with other options before making your decision. We’re truly honored to hear that you found our product to stand out and that you felt the pricing offered great value as well.
Your recommendation means a great deal to us, and we’re so grateful for your support. If you ever have any questions or additional feedback, please feel free to reach out to our team at customercare@tryorivelle.com — we’ll always be happy to assist you.
Warm regards,
Orivelle Team
I was going to buy this product till…
I was going to buy this product till I read numerous reviews about their underhand marketing scams
20 May 2026
Unprompted review
Reply from TryOrivelle
Hello Bazza,
Thank you for bringing this matter to our attention. We previously requested a few additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received the information needed to proceed.
When you have a moment, please contact our support team at customercare@tryorivelle.com with your order details so we can look into this for you right away and provide further assistance.
We appreciate your patience and look forward to helping resolve this for you.
Warm regards,
Orivelle Team
I received product in a timely manner
I received product in a timely manner, & it did what I expected
7 May 2026
Unprompted review
Reply from TryOrivelle
Hello Rita,
Thank you for taking the time to share your experience with Orivelle. We’re so pleased to hear that your order arrived promptly and that the product met your expectations.
Your feedback truly means a lot to our team, and we’re grateful for your support. If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryorivelle.com — we’ll always be happy to assist you.
Warm regards,
Orivelle Team
Be very wary about ordering from this…
Be very wary about ordering from this company. I bought one pen, and after using for a couple of weeks (without much effect) I got an email offering me a discount on a repeat order. I glanced at this email then closed it. Within minutes, I got a message thanking me for my new order of six more pens! Checked my bank account and they'd already taken the money from me. I emailed immediately to cancel the order and they said it was too late, as the order had already been despatched.
In short, absolute scam! I contacted my bank and reported Orivelle for fraudulent transactions.
17 May 2026
Unprompted review
Reply from TryOrivelle
Hello Marie,
We’re sorry to hear that your experience wasn’t as expected, and we appreciate you bringing this to our attention. Our support team has already sent you an email in hopes of resolving the issue as quickly as possible.
If you haven’t seen our message yet, please check your inbox and spam/junk folder just in case. You’re also welcome to contact us directly at customercare@tryorivelle.com so we can make sure your concerns are handled right away.
We truly value your feedback and look forward to assisting you further.
Warm regards,
Orivelle Team
Don’t touch this company with a barge…
Don’t touch this company with a barge pole. You think you have placed an order then it tries to get you to buy more and there is no summary page to see extra items are in your basket. No confirmation email sent. Now trying to get my money back but they can’t find my order despite taking £77 from my account and after 3 weeks and giving them all but my inside leg measurement I still have no refund or product
23 April 2026
Unprompted review
Reply from TryOrivelle
Hello Julie,
We’re sorry to hear that your experience wasn’t as expected, and we appreciate you taking the time to share your feedback.
Our support team has sent you an email in hopes of resolving the issue and making things right for you. Please take a moment to check your inbox, including your spam or junk folder, for our message.
If you haven’t received the email, please feel free to contact us directly at customercare@tryorivelle.com, and our team will be happy to assist you right away.
Warm regards,
Orivelle Team
Reply from TryOrivelle
Bonjour Mme Seize,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés d’apprendre que la réduction de 70 % ne s’est pas appliquée comme prévu lors de votre commande.
Votre retour est important pour nous, et nous souhaitons nous assurer que votre situation soit examinée correctement. N’hésitez pas à contacter notre équipe support à customercare@tryorivelle.com avec les détails de votre commande afin que nous puissions vous assister rapidement.
Warm regards,
Orivelle Team
Easy to use product but frustrating order process
Easy to use product, small improvement in nails. Huge problems ordering and ended up with extra items, contacted customer services told unable to change order even though I placed it online 20 minutes before! Told to wait and send what I didn’t want back. By time I picked up the package I couldn’t be bothered with dealing with them again, the site is definitely not user friendly!
15 April 2026
Unprompted review
Reply from TryOrivelle
Hello PB,
Thank you for taking the time to share your honest feedback with us. We’re glad to hear that you found the product easy to use and noticed some improvement in the appearance of your nails.
At the same time, we’re very sorry to hear about the frustration you experienced with the ordering process and the difficulties surrounding your extra items. We understand how disappointing and inconvenient that must have felt, especially when trying to make changes shortly after placing your order.
Your feedback regarding the website experience is truly appreciated, as we are always looking for ways to improve both our service and overall customer experience. If there’s anything further we can assist you with, please don’t hesitate to contact our support team at customercare@tryorivelle.com — we’d be more than happy to help.
Warm regards,
Orivelle Team
Absolute scam no apparent result after…
Absolute scam no apparent result after six weeks use, then had another six pen shipment arrive which l didn’t order. Trying to get a refund is a laborious task, wanted me to return package to USA ( expensive) when it came from Cannock in the Midlands????. Told my bank to block any further attempts at payments
28 April 2026
Unprompted review
Reply from TryOrivelle
Hello Michael,
We’re sorry to hear that your experience wasn’t as expected, and we appreciate you bringing this to our attention. Our support team has already sent you an email in hopes of resolving the issue as quickly as possible.
If you haven’t seen our message yet, please check your inbox and spam/junk folder just in case. You’re also welcome to contact us directly at customercare@tryorivelle.com so we can make sure your concerns are handled right away.
We truly value your feedback and look forward to assisting you further.
Warm regards,
Orivelle Team
I want to order Orivelle pens but after…
I want to order Orivelle pens but after looking at the reviews , there seem to be a complete lack of honesty. and I will not risk having money taken illegally. How is this company allowed to trade ?
19 May 2026
Unprompted review
Reply from TryOrivelle
Hello Jackie,
Thank you for bringing this matter to our attention. We previously requested a few additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received the information needed to proceed.
When you have a moment, please contact our support team at customercare@tryorivelle.com with your order details so we can look into this for you right away and provide further assistance.
We appreciate your patience and look forward to helping resolve this for you
Warm regards,
Orivelle Team
Question on purchase
My credit card canceled the purchase, I deleted my information, and yet the sale was still completed. That is suspicious. I had hoped to cancel the transaction.
17 May 2026
Unprompted review
Reply from TryOrivelle
Hello Barbara,
Thank you for taking the time to share your feedback. We understand why this situation may have felt concerning, and we truly appreciate you bringing it to our attention.
We’re sorry for any confusion surrounding your purchase and cancellation attempt. At Orivelle, we always aim to provide a transparent and smooth ordering experience, and we understand how unexpected charges can cause frustration or concern.
Our support team would be more than happy to review your order details and assist further to ensure everything is properly addressed. Please feel free to contact us at customercare@tryorivelle.com with any additional information regarding your order.
We appreciate your patience and the opportunity to assist you.
Warm regards,
Orivelle Team
Applied twice a day for two months with…
Applied twice a day for two months with no improvement. It didn't work for me.
4 March 2026
Unprompted review
Reply from TryOrivelle
Hello Neil,
Thank you for bringing this matter to our attention. We previously requested a few additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received the information needed to proceed.
When you have a moment, please contact our support team at customercare@tryorivelle.com with your order details so we can look into this for you right away and provide further assistance.
We appreciate your patience and look forward to helping resolve this for you.
Warm regards,
Orivelle Team
Scammers
Scammers
I started using Orivelle since 22nd October 2025 to May 2026 and have not had any improvement in finger nails or toe nails. I kept using it as it takes 6 months for finger nails to grow out and 9 months for toe nails to grow out. I kept nails filed short and filed down the top of the nails also. I used 3 times a day. Ive now stopped using Orivelle as I can see I'm not getting any improvement to nails. Total SCAM. Waste of time and money.
22 October 2025
Unprompted review
Reply from TryOrivelle
Hello Susan,
Thank you for bringing this matter to our attention. We previously requested a few additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received the information needed to proceed.
When you have a moment, please contact our support team at customercare@tryorivelle.com with your order details so we can look into this for you right away and provide further assistance.
We appreciate your patience and look forward to helping resolve this for you.
Warm regards,
Orivelle Team
The price was great
The price was great, and so was the addition of bonus product. Shipping was on time. I wish there was a paper that gave application directions but otherwise great service!
19 May 2026
Unprompted review
Reply from TryOrivelle
Hello Clint,
Thank you for taking the time to share your experience with us. We truly appreciate your kind feedback and are so pleased to hear that you were happy with the pricing, bonus product, and timely shipping.
We also appreciate your helpful suggestion regarding printed application instructions. Feedback like yours is incredibly valuable as we continue improving the overall customer experience and making our products as easy and convenient to use as possible.
If you ever have any questions about application or need assistance, please feel free to reach out to us anytime at customercare@tryorivelle.com — our team will be more than happy to help.
Warm regards,
Orivelle Team
Is this site tryorivelle legit??
Is this site tryorivelle legit??
Just ordered mine 3 plus 3 free. Was charged $49.95. Do you receive the items? How long? And why alot of people are saying its a scam?
Hope its not. Thanks
19 May 2026
Unprompted review
Reply from TryOrivelle
Dear Leeroy,
Thank you for sharing your thoughts and for giving Orivelle a try — we truly appreciate your support and understand your concerns.
We’re happy to confirm that many customers do successfully receive their orders and enjoy incorporating Orivelle into their self-care routine. Shipping times can vary depending on location and order volume, but our team always works hard to get orders out as quickly as possible.
We also understand that seeing mixed opinions online can feel worrying. At Orivelle, we’re committed to providing quality products made with carefully selected, plant-based ingredients along with responsive customer support every step of the way.
If you ever have any questions about your order or need assistance, please don’t hesitate to contact our support team at customercare@tryorivelle.com — we’ll be more than happy to help.
Warm regards,
Orivelle Team
It was informative.
19 May 2026
Unprompted review
Reply from TryOrivelle
Hello Tom,
Thank you for taking the time to share your feedback. We’re so pleased to hear that you found the experience informative.
At Orivelle, we strive to provide clear and helpful information so our customers can feel confident and comfortable throughout their journey with us. Your support truly means a lot.
If you ever have any questions or additional feedback, please feel free to contact us anytime at customercare@tryorivelle.com — we’ll be happy to assist you.
Warm regards,
Orivelle Team
Buyer beware of this website
I ended up ordering product that I didn’t
want as the website is geared to adding extra products in my opinion. I thought I would be able to cancel when I got to summary page but because I had ordered before my previous payment details seemed to have been saved and payment for the order went through automatically. I contacted the customer care to cancel the extra 6 pens within 30 minutes. I received a reply telling me nothing could be done as order was being processed but not to worry easy to return. Guess what not easy to return as they will only let you return to the USA by courier when they have a hub in Ireland that they shipped my original order from. I ended up dealing with unhelpful individual in Orvielle’s customer service and 14 emails later no resolution. They wouldn’t even allow me to ship the return to their hub in Germany. So be very careful ordering from this company as I know I won’t especially as I have enough product to last me for life as very expensive to return!!!
30 April 2026
Unprompted review
Reply from TryOrivelle
Hello Carmel,
We’re sorry to hear that your experience hasn’t met your expectations, and we truly appreciate you bringing this to our attention. Our support team has already sent you an email and is eager to help resolve the issue as quickly as possible.
Please take a moment to check your inbox (and spam/junk folder just in case) for our message. If you’re unable to locate it, feel free to reach out directly to us at customercare@tryorivelle.com so we can make sure your concerns are handled right away.
We’re committed to providing a positive experience and supporting you every step of the way.
Warm regards,
Orivelle Team
I ordered their product advertised at certain price but charged much more
I ordered their product with advertised discount price of $9.99. To my shock the invoice was sent as $60 US.
I immediately tried to cancel order and was told it could not be done as already shipped! Ten minutes after I ordered.
I am angry with myself for falling into this scam.
Do not order from this company! Scammers! They should be ashamed!
IN RESPONSE TO YOUR REPLY
I have received multiple emails saying the same thing from this company. Their reply sounds so helpful yet they are not. As mentioned in review they denied my request to cancel immediately after I ordered. They have no intention to help but rather take advantage of customer.
After I wrote and called multiple times - I just kept getting identical response emails.
DO NOT ORDER from this company!!
Again in RESPONSE TO YOUR REPLY
There was no email and every email I have gotten has been a form email which is a repeat email each time. The email suggests they want to help but in no way do they.
Their replies on here are a joke- trying to show that they are a customer caring company. THEY ARE NOT!
I have never received such terrible customer service.. If and when the product arrives I don’t want to use it! The company is not an honest business. As mentioned previously….BEWARE!
14 May 2026
Unprompted review
Reply from TryOrivelle
Hello Joanne,
Thank you for your patience while our team reviewed this matter for you. It appears that your concern has now been addressed, and we truly hope everything was resolved to your satisfaction. :)
If you need any further assistance or have additional questions, please feel free to reply to our last email or contact us anytime at customercare@tryorivelle.com. We’re always happy to help.
Warm regards,
Orivelle Team
Scam
Scam. It makes you think that the first payment hasn't gone through and then offers you another cheaper deal. When you click on the new deal you are charged again. Was invited to another deal making out that I needed this for free delivery. Fortunately, I didn't click this otherwise it would have charged more. Spent £35 originally and another £45 taken! No email confirmation for either or it's delayed to make you think that it hasn't been ordered/charged yet!
19 May 2026
Unprompted review
Reply from TryOrivelle
Hello Gavin,
We’re sorry to hear that your experience wasn’t as expected, and we appreciate you bringing this to our attention. Our support team has already sent you an email in hopes of resolving the issue as quickly as possible.
If you haven’t seen our message yet, please check your inbox and spam/junk folder just in case. You’re also welcome to contact us directly at customercare@tryorivelle.com so we can make sure your concerns are handled right away.
We truly value your feedback and look forward to assisting you further.
Warm regards,
Orivelle Team
I had all information that I needed
I had all information that I needed very professional, pleased with my purchase , I don’t think it could be improved upon to be honest. Reviews good , always like to take note of the reviews of others, I would recommend without any hesitation
12 May 2026
Unprompted review
Reply from TryOrivelle
Hello Carole,
Thank you so much for taking the time to share your thoughtful feedback. We’re truly delighted to hear that you found all the information you needed and had a professional and positive experience with Orivelle.
It means a great deal to us that you felt confident in your purchase and found the reviews helpful as part of your decision-making process. Hearing that you would recommend Orivelle without hesitation is incredibly appreciated by our entire team.
If you ever have any questions or additional feedback in the future, please feel free to reach out to us anytime at customercare@tryorivelle.com — we’ll always be happy to assist you.
Warm regards,
Orivelle Team
Non-existent service from Orivelle
I purchased 4 Orivelle pens and an additional 3 in a special offer. After two weeks I was sent a photo of the pacel placed on the general post office boxes of my building that has direct access from a public road and I immediately went over to collect it. The parcel was nowhere to be found so I contacted the company via e-mail a number of times but did not receive a reply. I again recently contacted them again and received a reply that there was nothing they could do because more than 30 days had passed. I mentioned that I had notified them on numerous occasions during the 30 days and received no response from them. They said there was nothing they could do.
This company is bordering on scam and I stongly recommend that others don't make the same mistake in buying from this company
30 March 2026
Unprompted review
Reply from TryOrivelle
Hello Ken,
Thank you for bringing this matter to our attention. We previously requested a few additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received the information needed to proceed.
When you have a moment, please contact our support team at customercare@tryorivelle.com with your order details so we can look into this for you right away and provide further assistance.
We appreciate your patience and look forward to helping resolve this for you.
Warm regards,
Orivelle Team
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