I was alerted by my cc company about a purchase that I did not make and when I looked up the company for a phone number there's wasn't any! How do you conduct a legitimate business without a phone num... See more
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I had concerns with shipping.. thought this might be a scam ripping me off because I emailed them three times and never got a reply. I did end up getting my product in a timely manner... but have con... See more
the overall product is pretty good but what’s keeping it from being a 5 start is 1. It takes a while to arrive, waiting 2 weeks for it is pretty tiring and not very enjoyable so if there’s a way that’... See more
Melody has helped me beat my nicotine addiction of over 5+ years, Best device to use for quitting nicotine. The flavors are better than a regular vape, as well as the throat hit on my cool mint is fan... See more
Company replied
Company details
Written by the company
Discover freedom from nicotine with Melody, the leading brand in zero nicotine solutions. Our top-tier nicotine free vape diffusers are meticulously designed for those seeking a healthier lifestyle. Experience the satisfaction of vaping combined with the peace of mind that comes with our nicotine-free promise. With Melody Max Pro, you immerse yourself in a variety of rich, captivating flavors, all while staying committed to a nicotine free life. Ready to quit nicotine? Melody makes the transition seamless and enjoyable. Our modern, cutting-edge vape diffusers are not only the ultimate choice for nicotine cessation but also a style statement. They're sleek, portable, and crafted for comfort, ensuring that your journey to a nicotine-free existence is as pleasurable as possible. For individuals pondering over how to quit vaping nicotine, Melody extends a reservoir of resources. Our website is a comprehensive guide, offering invaluable insights, tips, and strategies designed to empower you to break free from nicotine's hold effectively. Say goodbye to nicotine today! Choose Melody for a life untethered from addiction. Start your journey to a healthier, nicotine-free life with Melody Max Pro. Visit our site to explore your potential for freedom and wellness!
Contact info
201 W. Main St. , 27701, Durham, United States
- support@trymelody.com
- trymelody.com
3.2
Average
192 reviews
Hasn’t replied to negative reviews
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Not vaping correctly and SUPER sweet..
28 July 2023
Reply from Melody
Hello Anna,
We are sorry to hear your device is not hitting correctly and you are not happy with the chosen flavor. Please reach out to us with your order number so we can provide you with a free replacement.
Thank you,
The Melody Team
I got the vape in 2 days but taking a…
I got the vape in 2 days but taking a hit it was burnt
27 July 2023
Unprompted review
Reply from Melody
Hello Evan,
We are sorry to here you recieved a malfunctioned zero nicotine Melody Max Pro! We would like to replace your initial order with a new product of your choice. Please reach out to us to get this taken care of.
Thank you,
The Melody Team
I never recovered my melody max pro and…
I never recovered my melody max pro and that’s a big problem for my first purchase I was looking up to getting one.
25 July 2023
Reply from Melody
Hello Demetrius,
I am sorry to hear you never recieved your order! If you don't mind, please share with us your order number so we can ship you a brand new one with no additional cost and a refund on your initial order.
Melody is focused on helping everyone quit nicotine and quit vaping. It is our duty that all customers are taken care of and recieve their orders within 3-5 days of placing their order. We apologize for the inconvience and look forward to hearing back from you soon!
Thank you,
The Melody Team
Got the vape in a timely manner
Got the vape in a timely manner, and the flavor is great. Look forward to trying more flavors. Thanks!
27 July 2023
Reply from Melody
Hello Molly,
We are super happy that the Melody Max Pro is helping you quit nicotine and quit vaping! Melody is focused on helping everyone quit nicotine and quit vaping.
Thank you so much for your review!
Reply from Melody
Hello Nadine,
With our fast processing and shipping times, we strive that every customer receives their zero-nicotine Melody vape within 5 days of placing their order. Thank you so much for leaving a positive review!
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