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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Medical Clinic
  2. Weight Loss Service
  3. Wellness Program

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing experience

Let me just say, this was the first place to really offer what I need. The app is very easy to navigate and. It’s very easy to talk to someone and get a response. It’s really nothing you all Should change. The process has been wonderful. I really appreciate the whole team.

23 February 2026
Unprompted review
Measured logo

Reply from Measured

Wow — this means so much to us. We’re truly honored to be the first place to offer what you need. Our team has worked so hard on our app, so we feel proud that you found it easy to navigate. Thank you for trusting us and for appreciating the team — we appreciate you right back!

Rated 5 out of 5 stars

So excited to start this journey

So excited to start this journey. It was so easy to sign up and start. So happy they give out a little extra incentive to spread the word so more people can try it too!

28 February 2026
Unprompted review
Measured logo

Reply from Measured

We’re so excited for you! Easy start, extra perks, and a great journey ahead — welcome aboard!

Rated 5 out of 5 stars

Super helpful

They really helped me get started and helped me get the affordable price

27 February 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback. We’re committed to making the process simple and cost-effective, and we’re glad we could support you from the start.

Rated 5 out of 5 stars

Reliable, supportive, and easy to work with.

If Measured were a person, they’d be the calm, competent friend who answers the phone on the first ring and already has a solution in hand.

I am extremely happy with Measured and have recommended them to several people without hesitation. Their team is consistently responsive, knowledgeable, and genuinely helpful. Whether I’ve had questions or needed assistance navigating pharmacy issues, they’ve been right there to guide me through it quickly and professionally.

Reliable, supportive, and easy to work with. Highly recommend.

27 February 2026
Unprompted review
Measured logo

Reply from Measured

This might be one of our favorite descriptions ever — thank you! Being the “calm, competent friend” is exactly the energy we aim for. We’re so grateful for your trust and for the referrals. It truly means so much to our team.

Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing ! Best customer service and Ive never have an issue with getting my medications

10 August 2025
Unprompted review
Measured logo

Reply from Measured

So happy to hear this! Thank you for the love and for trusting us with your journey.

Rated 5 out of 5 stars

I love this program a lot because they…

I love this program a lot because they communicate well with their patients and i never have to wait forever for my meds.

27 February 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for trusting us with your care. We know how important consistent communication and timely medications are, and we’re happy we’ve been able to deliver that for you.

Rated 5 out of 5 stars

Easy to start, no hidden fees

The process to start was very easy. No hidden fees. What the said is what it costs. All of the representatives I've had contact with were courteous and explained things well.

26 January 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for the thoughtful feedback. We’re committed to transparent pricing and clear communication, and we’re pleased that was your experience. We’re grateful for your trust.

Rated 5 out of 5 stars

Very easy

Very easy to get started and informative. Can't wait to see how this process works and the care team seems very helpful!

26 February 2026
Unprompted review
Measured logo

Reply from Measured

So happy to hear that! Starting something new should feel simple and clear — and we’ll keep it that way. Can’t wait to see your progress!

Rated 5 out of 5 stars

Measured is the best decision!

Measured is the best decision I have ever made. It is easy to get started and they are with you every step of the way. I wish I had started with Measured sooner!

25 February 2026
Unprompted review
Measured logo

Reply from Measured

We love hearing this! 🙌 Starting is often the hardest part, and we’re so happy it’s been smooth and supportive for you. We’re grateful you found us — and excited for everything ahead!

Rated 5 out of 5 stars

Super easy to use

Super easy, fast, affordable and reliable. I am on Zepbound, since April. No issues at all with MEASURED.

25 February 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for the kind words. We’re thrilled that everything has been seamless for you and that you’ve had no issues along the way. We truly appreciate you being part of the Measured community!

Rated 5 out of 5 stars

From start to finish they have been…

From start to finish they have been great. Response time amazing and dietician wonderful

25 February 2026
Unprompted review
Measured logo

Reply from Measured

We appreciate your feedback. We’re proud of our team’s responsiveness and the care our dietitians provide. Thank you for trusting us with your journey!

Rated 5 out of 5 stars

I first had an issue with getting my…

I first had an issue with getting my meds delivered. It wasn’t on measured it was the shipping company. Measured quickly resent meds with no questions asked. I then forgot to pause my membership and I was quickly refunded again no questions asked. This customer service has been the best I’ve dealt with. Very happy with Measured.

2 February 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for recognizing our team’s efforts. We’re committed to resolving issues quickly and fairly, and we’re so glad we could make both situations right for you. Your happiness and peace of mind are important to us!

Rated 5 out of 5 stars

10 out of 10

The team has been incredibly supportive and always available, making this a truly wonderful experience. I struggled to get this approved on my own, but with their guidance and persistence, I was able to secure the medication. It has made a tremendous difference in my weight journey and boosted my confidence — I’m truly grateful for their help.

24 February 2026
Unprompted review
Measured logo

Reply from Measured

This makes us so proud! Navigating approvals can be tough, but you stayed persistent — and that paid off. We’re thrilled the medication has made such a positive impact and are here to continue supporting you every step of the way.

Rated 5 out of 5 stars

Great

Great at walking you through the beginning process and very informative

23 February 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback. Providing clear guidance and thorough information from the start is important to us, and we’re glad that’s been your experience.

Rated 5 out of 5 stars

Great experience and almost at my goal…

Great experience and almost at my goal weight

22 February 2026
Unprompted review
Measured logo

Reply from Measured

You’re in the home stretch! 🙌 So glad things have been going well — let’s keep that momentum going and finish strong.

Rated 5 out of 5 stars

New Patient

My experience dealing with Measure has been a pleasure. The staff and Doctors respond to questions immediately and is always available. I highly recommend using this company for your weight loss goals.

8 February 2026
Unprompted review
Measured logo

Reply from Measured

We sincerely appreciate your feedback. Ensuring timely communication and accessible medical support is a top priority for our team. Thank you for your recommendation and for choosing us for your care.

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