While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.9
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trykathic refused to ship and also to refund until I got my bank involved. Didn't refun the full amount so they effectively stole a couple of pounds for no service or goods provided. Avoid this dishonest and rogue company that refuses to comply with the law.
Earwave Swimming headphones. This is a very cheap overseas company selling swimming headphones (meant for doing laps in pool or scuba). The headphones stopped working within a couple months and there was no fix. They offered to send me another set, but when those never arrived, I wrote back (repeatedly - they respond but it's either a bot or a person trained to offer the world but really say nothing and deliver nothing). They then rescinded the offer to send replacements - which they admitted were defective - saying too much time had now passed. I showed them, again, the email threadl which placed the problem clearly within the warranty period, and they stopped responding altogether.
Crappy product, and zero customer support. Do not buy their Earwave headphones.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
