TryGlamory Reviews 

183
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration after finding unexpected billing errors on their accounts for multiple orders they never intended to place. Reviewers explained that customer service representatives completely failed to respond to emails and phone calls when they asked for assistance. Some reviewers were not happy with the poor quality of the physical items they received, noting that products arrived damaged or leaked everywhere. Additionally, people struggled significantly when attempting to return unopened merchandise or navigate complicated return portals to successfully obtain refunds. Buyers also mentioned that delivery times were extremely slow and unreliable.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences, frequently reporting that they never... See more

Product

Users describe negative interactions with product quality and billing practices, expressing deep frustration... See more

Payment

Reviewers highlight deep frustration regarding billing issues, noting unexpected charges on their credit... See more

Response time

Customers consistently note negative experiences with response time, reporting that support teams fail to... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, experiencing prolonged unresponsiveness after... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more

Company replied

Rated 1 out of 5 stars

Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more

Company replied

Rated 1 out of 5 stars

I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more

Company replied



Contact info

1.4

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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1.4

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have not received my order from Glamory. IS THIS A SCAM? Ship or pay up!!!

Have not received my order from December 15, 2024. Their website has no contact information and cannot find any on the internet. They were QUICK to take the money! Paypal Glamory page shows a tracking number but UPS, Fedex nor the USPS have the parcel. Said they would send me an email when shipped. The only email I have received is for signing up for their newletter. Well I got a story for them-ship or pay up! I want product or a refund immediately. OR IS THIS A SCAM? Getting ready dispute with Paypal!

22 December 2024
Unprompted review
Rated 1 out of 5 stars

I was just looking at the site

I was just looking at the site, to see what it would cost me. Did not OK a payment with them at all. My 3 yr old granddaughter was at my place I dropped my phone on the floor she picks it up right away and just so happens she had her finger on the complete button. I texted them within 3 minutes….and again another 5 times to stop that from going through. Never any response at all, after this BS with them NEVER would I ever order from them again. I have glov and just wanted to see what the difference in pay was. Glov is the best…still have not heard from them after 3 days, no phone number, nothing. Thats it for me put a stop payment on the product…and will never look back. GLOV is my favorite 😍

16 December 2024
Unprompted review
Rated 1 out of 5 stars

UNACCEPTABLE PRACTICE - REFUND

On December 7th, 99 USD and $74.80 from my account, and I immediately canceled the order. I am still waiting for my refund. I filed a dispute with PayPal, but the company insists that I must close the dispute before they can process my refund. They refuse to issue the refund to my bank account until I comply. This practice is unacceptable. I do not understand why I have to close the PayPal dispute to receive what is rightfully mine. It feels like they are deliberately stalling. I demand that my refund be processed without any further delay.

7 December 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM !!!!!!!!!

TOTAL SCAM !!!!!!!!!
TOTAL SCAM - DO NOT USE SPONSORED AD
try-glamory.com this past November 11

I never received my parcel – I’ve called several times customer service. Nobody picks up.!!!!!

The carrier with the tracking number will not say what address they sent it to just the city and the delivery date so I believe it’s software scam for the carrier service

The phone number they gave me to call the courier. Service does not work and says to call 611 to get a new phone number.

STOP NOW!!!!!!!!!!!!!!
Do not order from this company!!!!!!!!!

9 December 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM - DO NOT USE SPONSORED AD
try-glamory.com ON FB, NOT LEGIT FOR THIS PRODUCT. DEDUCTED $300 IN 4 TRANSACTIONS, NO RECEIPT SENT TO MY EMAIL - NOTHING!!!
LEADS YOU INTO A VIDEO STOP NOW!!! DO HIT BACK BUTTON. HOPEFULLY THEY DON'T HAVE YOUR BANK DETAILS

8 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother with Glamory

Don’t bother with Glamory. Try a different system. Cust Svc awful, orders incomplete and just all around bad experience. Many regrets

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Ladies!!

Ladies!!! Pls pls do not use this not real products!! It’s not the same as the original kind…pls do your homework and compares to the real products! There is no customer service number and the return address it’s from China😬😬😬…it’s a scam and not real product to put on your faces period ❌👎

2 December 2024
Unprompted review
Rated 2 out of 5 stars

It has been a month parcel lost

It has been a month, and I paid xtra to receive my parcel in 2 weeks.
On the 19th of November is the last tracking date and now my parcel is just missing.
When I request an answer I'm told to be patient "they looking into it"
Clearly the parcel has been lost, why no details for refund.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

They've been writing me for months

They've been writing me for months.
I accepted their offer of buy 2 get 4 free. That's £16.95 each.
Should have been £33.90 out of my account.
They took £100.
Disgusting thieves.
Im taking legal action and I'm looking to blacklist them for good.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Not a scam

To the nay sayers....I'm a real customer and I love this product. Yes it comes from China, but it's not a scam. If you order online often, many of the things you buy come from China. That's a personal choice, but don't say it's a scam if you have never tried it. Your loss!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

I placed the order after reading the…

I placed the order after reading the information from this company website. My order is shipped from China!!!! I don’t want a skincare product from China! So I wrote to stop this from shipping out and demand a refund. This company is a scam!!!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Read All reviews

Read All reviews! The first ones look like cons! . Further readings reveal unhappy real customers.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a sham.

This company is a sham.
They are despicable.
Their e. Mails make no sense.
I’m still waiting for product.
It appears to be my fault/ couriers fault it has not arrived.
DO NOT PURCHASE!!!

11 November 2024
Unprompted review
Rated 1 out of 5 stars

Customer Service

This company needs to work on their customer service and delivering a product that actually works. I placed my order and was looking forward to using the product as it had many good reviews on Facebook. 2 of the needleheads did not dispense the product. I contacted the company by email several times and all they've done is email instructions, which I had followed precisely. They then asked for a video of the faulty needlehead, which I sent to them and I'm still waiting for a reply. I would have just returned everything but the return policy is just ridiculous because I had opened the box the vials came in however, the vials were still sealed. So it appears I'm out about $160CDN. I got sucked in by this spineless company that doesn't give a crap about its customers. Never again.

6 November 2024
Unprompted review

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