The GPS is slow I can be 10 miles down the road before it ever registers he's left home battery goes dead within a few days I have to charge about twice a week. I can look at the phone and it will sho... See more
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The next generation of smart dog collars: 3 months battery life, location and activity tracking and the world’s first collar on LTE.
Contact info
United States
- tryfi.com
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Android notifications arrive too late…
Android notifications arrive too late to be useful. Our rescue had a history of bolting when we adopted him and we ordered the Fi collar so we'd know if he left the house unattended. But in most cases, the notifications arrive 30 minutes of more after the dog has left his geofence area. Both my wife and I have Google Pixel 8 phones running up to date Android 15. This was also happening with Android 10 on my wife's ancient Samsung Galaxy S10 and on my old Pixel 3 running Android 13, and on the Pixel 8 running Android 14. In short, we've seen this issue unfixed for over a year on 3 different phone models and on Android 10, 13, 14, and 15.
Best support around!
Fi has a reliable, smart product and one of the best support teams I have ever encountered.
Great customer service always!
Design and durability ++
Design and durability are amazing and they now have better collars to choose from with metal adapters. I still wish it had as good a coverage as the Whistle, but over all a nicer unit.
The Fi Snap is a genius idea
The Fi Snap is a genius idea. Thank you so much for giving us the ability to indulge our inner supermodel and fashionista pup. We can now turn any if of cute collars into a Fi collar. So easy! My big girl can be stylish AND safe!
Love this collar for both my GSP’s
Love this collar for both my GSP’s. Really helps monitor their everyday exercise and truly love the accurate GPS tracking. I would recommend this collar to all pet owners.
Doggy Excellence
Excellent customer service, excellent collar.
Furbaby would throw a fit if the collar wasn't on her. People commented on it all the time too.
Tracking steps was good but the most important thing was SLEEP tracking. So helpful!
The product it very EZ to use and…
The product it very EZ to use and accurate
I do wish you offer more options collar colors the standard collar is basic and plain
Got help with my question very quickly
This company has fantastic customer…
This company has fantastic customer service! The tracking has been a lifesaver for us.
Peace of mind
The product is very intuitive and easy to get going in the app. It provides a lot of peace of mind.
FI ranking count goods up
We were very excited watching poppy climb in the ratings. Her steps counted up in the rankings and then her step count actually started going backward. We enjoyed watching it and no longer pay attention.
The fi mini doesn’t seem to be as…
The fi mini doesn’t seem to be as accurate as the regular sized one, but it still gives me peace of mind knowing the general area my cat is in.
Peace of mind!!!
Having a Fi collar on our new puppy has…
Having a Fi collar on our new puppy has been such a relief for us. We have had to put it in Lost Mode 2 times and found her immediately.
The sense of security is amazing
Love being able to track my dogs and…
Love being able to track my dogs and its a super fun bonus to see all of their steps and climb in rank. I however have grown so increasingly frustrated with the "base" outfitted.
It's constantly dropping signal and disconnecting. This last time, refusing to connect again all together. The customer service is pretty dang good, but I'm so tired of fixing this issue that I've given up and my dogs essentially just have regular collars.
Found dog so soon as GPS picked up
Found dog so soon as GPS picked up. Great product….
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