Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
Company replied
I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
Company replied
Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
Company replied
Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from EMSense
Hello Steve,
Thank you for taking the time to leave a review. We’re so pleased to hear that you had a good experience with our service.
Providing helpful and supportive care to our customers is very important to us, and we truly appreciate your kind feedback. If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — our team will be happy to assist you.
Warm regards,
EMSense Team
I would have to recieve the package…
I would have to recieve the package first before I can review it which I have not receieved my order yet,
22 May 2026
Unprompted review
Reply from EMSense
Hello Clyde,
Thank you for taking the time to leave your feedback. We completely understand that it’s difficult to review the product before it has arrived, and we’re sorry to hear that you’re still waiting for your order.
We truly appreciate your patience and would be happy to look into the status of your shipment for you. Please feel free to contact our support team at customercare@tryemsense.com with your order details so we can assist you further.
We hope your EMSense device arrives soon and that you have a positive experience once you’re able to try it.
Warm regards,
EMSense Team
Very good Company to deal with great…
Very good Company to deal with great communication would fully recommend
21 May 2026
Unprompted review
Reply from EMSense
Hello Athol,
Thank you so much for your kind words and for taking the time to share your experience with EMSense. We’re delighted to hear that you were happy with our communication and overall service.
Providing a smooth, supportive experience for our customers is very important to us, and your recommendation truly means a great deal to our team. We sincerely appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Advert was clear, and it works
Advert was clear, informative and not too pushy, price was reasonable for the industry and postage included.
26 April 2026
Unprompted review
Reply from EMSense
Hello Mr Raymond,
Thank you so much for your thoughtful feedback and for taking the time to share your experience with EMSense. We’re delighted to hear that you found our advertisement clear, informative, and approachable, as well as the pricing and included postage reasonable.
Our goal is always to provide a transparent and supportive experience for our customers from the very beginning, and your kind words truly mean a lot to our team.
If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Works well
Easy order, delivery great, fits ok yet a little big around the heal part and would be better if it extended down towards the toes more. Having controls on the inside of the foot would be easier to use. Warms perfectly and massages well to ease my plantar fasciitis.
Wonder if they have a shoulder one for my bursitis?
25 May 2026
Unprompted review
Reply from EMSense
Hello Linda,
Thank you so much for taking the time to share your detailed feedback with us. We’re very happy to hear that you found the ordering process easy, delivery smooth, and that you’re enjoying the warmth and massage features of your EMSense device.
We also truly appreciate your thoughtful suggestions regarding the fit and control placement. Customer feedback like yours is incredibly valuable and helps us continue improving the overall experience and comfort of our products.
As for your question, we’re always exploring ways to expand and improve our wellness offerings, and we appreciate your interest in additional support products as well.
If you ever have any questions or would like further assistance, please feel free to contact us at customercare@tryemsense.com — our team will be happy to help.
Warm regards,
EMSense Team
The ordering was swift and easy
The ordering was swift and easy, the price was right
21 May 2026
Unprompted review
Reply from EMSense
Hello Paul,
Thank you for taking the time to share your feedback with us. We’re so happy to hear that you found the ordering process swift and easy, and that you felt the pricing was right for you.
Providing a smooth and convenient experience from start to finish is something our team truly values, and we appreciate your kind support. If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Waiting on Product
Hopefully, the product will live up to it's sales pitch
22 May 2026
Unprompted review
Reply from EMSense
Dear Mrs Claire,
Thank you for taking the time to leave a review and for choosing EMSense.
We completely understand wanting to see how the product works for you once it arrives, and we truly hope you have a positive experience with it. EMSense is designed to provide a comfortable, easy-to-use at-home wellness experience that many customers have found supportive as part of their daily routine.
If you have any questions once your product arrives or need any assistance getting started, please don’t hesitate to reach out to our support team at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
Happy a accident!
I accidentally ordered 4 so I gave a couple away and they LOVED them!
24 May 2026
Unprompted review
Reply from EMSense
Hello K.C,
Thank you for taking the time to share your experience with EMSense.
We’re so happy to hear that what started as an accidental order turned into such a positive experience! It’s wonderful to know that the people you shared them with loved them as well.
We truly appreciate your support and are grateful that EMSense has become something worth sharing with others. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Informative and trustworthy
24 May 2026
Unprompted review
Reply from EMSense
Hello Ana,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you found your experience with EMSense informative and trustworthy. Providing clear communication and supportive service is very important to us, and we truly appreciate your kind words.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Product did what we expected
18 May 2026
Unprompted review
Reply from EMSense
Hello Heather,
Thank you for taking the time to share your feedback with us.
We’re so pleased to hear that the EMSense product met your expectations. It’s wonderful to know that it has been a positive addition to your routine, and we truly appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Everything that was mentioned in the…
Everything that was mentioned in the video made sense as a retired nurse. It seemed to sound medically accurate
20 May 2026
Unprompted review
Reply from EMSense
Hello Debra,
Thank you for taking the time to share your thoughtful feedback with us.
We truly appreciate hearing your perspective, especially given your background as a retired nurse. It means a great deal to know that you found the information presented to be clear and sensible.
At EMSense, we strive to provide supportive, easy-to-understand information alongside a comfortable at-home wellness experience, and we’re grateful for your trust and support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Reply from EMSense
Hello Caryn,
Thank you for taking the time to leave a review and share your feedback with us.
We’re so glad to hear that your experience was easy to complete. Providing a smooth and convenient experience for our customers is very important to us, and we truly appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Still waiting on product delivery so…
Still waiting on product delivery so not able to comment further
23 May 2026
Unprompted review
Reply from EMSense
Hello Customer KP,
Thank you for taking the time to leave a review and for your patience while waiting for your EMSense order to arrive.
We understand that it’s difficult to fully comment on the product before having the opportunity to try it, and we truly appreciate your understanding. We hope your order reaches you soon and that you have a positive experience with both the product and overall service.
If you have any questions about your shipment or need any assistance in the meantime, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
Easy & quick process to purchase
24 May 2026
Unprompted review
Reply from EMSense
Hello Steve,
Dear Customer,
Thank you for sharing your feedback with us.
We’re so glad to hear that you found the purchasing process easy and quick. At EMSense, we strive to make every step of the experience as smooth and convenient as possible for our customers.
We truly appreciate your support, and if you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
The EMSense have certainly helped
The EMSense have certainly helped so far. Less tingling and less restless legs at night
24 May 2026
Unprompted review
Reply from EMSense
Dear Pauline,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that you’ve noticed a positive difference so far and that your experience has been encouraging. It’s wonderful to know that EMSense has been a supportive part of your daily wellness routine.
We truly appreciate your feedback and your support. If you ever have any questions or additional feedback to share, please don’t hesitate to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
I bought this because I’ve got diabetic…
I bought this because I’ve got diabetic neuropathy I get pins and needles in my feet and hands twice a day. It helps.
24 May 2026
Unprompted review
Reply from EMSense
Hello Ms Michelle,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that EMSense has been a helpful addition to your daily routine. We truly appreciate you sharing your feedback and are glad to know you’ve been having a positive experience using the product.
At EMSense, we’re committed to providing a comfortable and easy-to-use at-home wellness experience that supports overall comfort and relaxation.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Garbage product. Great Customer Service
My the original review is below... So far, I am very happy with the response from Emsense.
They have been very kind and professional in their customer service and they're sending me a replacement product.
I will inform when it arrives.
But I have to give them props already now.
Garbage product.
Does not take a charge.
And when it was new and charged, did nothing for my problem.
Just absolute sh-t product.
I do NOT recommend!
20 May 2026
Unprompted review
Reply from EMSense
Dear Sara,
We’re sorry to hear that your experience with EMSense wasn’t as expected, and we appreciate you bringing this to our attention.
Our support team has sent you an email in hopes of resolving the issue as quickly as possible. Please check your inbox (and spam/junk folder just in case) for a message from us. If you’re unable to locate the email, please feel free to reach out directly to us at customercare@tryemsense.com so we can make sure your concerns are handled right away.
We truly value your feedback and would love the opportunity to help improve your experience with EMSense.
Warm regards,
EMSense Team
Having ordered the one pair of foot…
Having ordered the one pair of foot massagers for £49.99 I then had to click through a lot of extras I did not want to buy. The end result was a charge of £99.98 for one pair, contacted PayPal within 5 minutes to find the payment had gone through and on contacting emsense immediately after was told it had been dispatched!!
Will wait and see response from my email.
24 May 2026
Unprompted review
Reply from EMSense
Hello Stuart,
Thank you for sharing your feedback. We’re sorry to hear that your experience with EMSense hasn’t been as expected, and we’d like the opportunity to help resolve your concerns.
Our support team has already sent you an email regarding this matter, and we kindly ask that you check your inbox (including your spam or junk folder) for our message. We’re hopeful we can work together to find a solution for you as quickly as possible.
If you’re unable to locate the email, please feel free to contact us directly at customercare@tryemsense.com so our team can assist you right away.
Warm regards,
EMSense Team
Reply from EMSense
Hello Robert,
Thank you for taking the time to leave a review and share your feedback with us.
We’re delighted to hear that you found your experience with EMSense reliable and informative. Providing supportive service and clear information to our customers is very important to us, and we truly appreciate your kind words.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
I wanted to love this product however
I wanted to love this product however, it just wasn’t for me. I did not like that it just felt like vibration around my ankles with heat. I thought it was going to feel and be different. Had to return them.
23 May 2026
Unprompted review
Reply from EMSense
Hello Jules,
Dear Customer,
Thank you for taking the time to share your honest feedback with us.
We’re sorry to hear that EMSense wasn’t the right fit for your expectations, though we truly appreciate you giving the product a try. We understand that everyone’s experience and preferences can be different, and we value your comments regarding how the product felt during use.
We’re also glad to hear you were able to complete the return process. Feedback like yours is important to us as we continue working to improve both our products and customer experience.
If you ever have any additional questions or feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.