Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
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Review summary
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Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
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I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
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Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
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Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Foot massager
They were as advertised, reasonable price and delivery was quick. Works well and comfortable to wear
21 May 2026
Unprompted review
Reply from EMSense
Hello Michelle,
Thank you so much for sharing your feedback with us. We’re delighted to hear that the foot massager met your expectations, arrived quickly, and has been comfortable and easy to use.
It means a lot to know you’re happy with both the product and your overall experience with EMSense. We truly appreciate your support and are grateful you chose us.
If you ever have any questions or additional feedback, please don’t hesitate to contact our support team at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Fraud
I ordered on line using pay pal. They created 2 separate orders a d charged my PayPal count twice . I immediately sent a message to cancel but they are trying to tell me it was already shipped and I had to wait til I received this and then ask t return them . I call ed PayPal immediately but they said to deal with the company first
DO NOT ORDER FROM THEM, they refuse to resolve the problem
26 May 2026
Unprompted review
Reply from EMSense
Hello Shannon,
We’re sorry to hear that your experience with EMSense wasn’t as expected, and we appreciate you bringing this to our attention. Our support team has sent you an email in hopes of resolving the issue and making things right for you.
If you haven’t seen our message yet, we kindly ask that you check your inbox (and spam/junk folder just in case). You’re also welcome to reach out directly to us at customercare@tryemsense.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re here to help every step of the way.
Warm regards,
EMSense Team
I've Recently had a lot of foot pain…
I've Recently had a lot of foot pain when I saw the advertisement, I researched it on Google and it matched their claims so I purchased it and I'm looking forward to relief.
27 May 2026
Unprompted review
Reply from EMSense
Hello Anthony,
Thank you for taking the time to share your experience with us. We truly appreciate you doing your research and choosing EMSense as part of your wellness routine.
We understand how frustrating foot discomfort can be, and we’re glad you decided to give our device a try. Many users appreciate the convenience and comfort of using EMSense at home, and we hope it becomes a relaxing part of your daily routine as well.
If you ever have any questions or need assistance along the way, please don’t hesitate to reach out to our support team at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
I love my foot massager and also love…
I love my foot massager and also love they emailed me and asked what I thought about it weeks later I hate when companies want a review straight away i like to use abit to make sure it is good and do recommend the foot massager
30 April 2026
Unprompted review
Reply from EMSense
Hello Danielle,
Thank you so much for your thoughtful feedback! We’re truly delighted to hear that you’re loving your foot massager and that you appreciated the follow-up from our team.
We completely understand wanting time to properly use a product before leaving a review, so it means a lot to know that approach made a positive impression on you. Your recommendation and kind words are greatly appreciated by our entire team.
If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — we’re always happy to help.
Warm regards,
EMSense Team
I highly recommend the Heating Massage…
I highly recommend the Heating Massage Pads that I bought.
I like that I have control over the applied temperature AND the vibration rate.
I found the instructions provided were very easy to read and understand, and I look forward to continued use of both pads purchased.
Placing the order was uncomplicated. And the delivery was so quick, evidently sent on the very day I placed the order!
19 May 2026
Unprompted review
Reply from EMSense
Hello Sheridan,
Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that you’re enjoying the Heating Massage Pads and finding the adjustable temperature and vibration settings easy and comfortable to use.
It’s also great to know that the instructions were clear and that your ordering and delivery experience was smooth and efficient. We always strive to make every part of the EMSense experience as convenient and supportive as possible.
We truly appreciate your support and are grateful you chose EMSense. If you ever have any questions or additional feedback, please don’t hesitate to contact our support team at customercare@tryemsense.com — we’ll be happy to assist you.
Warm regards,
EMSense Team
EM Sense Review
This has been useful in improving circulation in my feet and a reduction in pain and tingling sensation.
25 May 2026
Unprompted review
Reply from EMSense
Hello Paul,
Thank you for taking the time to share your experience with EMSense. We’re so pleased to hear that the device has been a helpful and supportive part of your routine.
Your feedback truly means a lot to us, and we’re grateful that you chose EMSense. We’re committed to providing comfortable, easy-to-use solutions that support overall wellness from home.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Just started using
Seems to work fine. Have only been using a few days. As of now I feel no noticeable improvement.
27 May 2026
Unprompted review
Reply from EMSense
Hello Jbear,
Thank you for taking the time to share your experience with EMSense. We’re glad to hear that everything has been going smoothly so far as you get started with using the device.
We understand that everyone’s experience can vary, especially in the early days of use, and we truly appreciate your patience as you continue incorporating EMSense into your routine. If you have any questions along the way or would like additional support, our team is always here to help at customercare@tryemsense.com.
Warm regards,
EMSense Team
Reply from EMSense
Hello customer chris,
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with both our service and your EMSense product.
Your support truly means a lot to our team, and we’re grateful you chose EMSense. If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — we’ll always be happy to help.
Warm regards,
EMSense Team
Arrived very quickly
Arrived very quickly, tried out eMsense and gave it 3 goes over 3 days and really different slept way better will continue use.
18 May 2026
Unprompted review
Reply from EMSense
Hello Jennifer,
Thank you so much for sharing your experience with EMSense. We’re delighted to hear that your order arrived quickly and that you’ve been enjoying using the device as part of your routine.
It’s wonderful to know you’ve noticed a positive difference after using it over several days, and we truly appreciate you taking the time to share your feedback. We hope EMSense continues to provide a relaxing and comfortable experience for you.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
delivery was prompt the product is…
delivery was prompt the product is showing good results so far and I feel your product will live up to your claims.
13 May 2026
Unprompted review
Reply from EMSense
Hello Giano,
Thank you so much for sharing your experience with EMSense. We’re delighted to hear that your order arrived promptly and that you’re having a positive experience with the product so far.
Your feedback truly means a lot to us, and we’re grateful for the opportunity to be part of your wellness routine. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll be happy to assist you.
Warm regards,
EMSense Team
Virtually instant relief
Virtually instant relief, must commend companies follow up with their information on application and usage, first class
16 May 2026
Unprompted review
Reply from EMSense
Hello Peter,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you’ve had such a positive experience with EMSense and that our follow-up guidance and usage information have been helpful for you.
Providing supportive customer care and easy-to-use products is very important to us, so your kind words mean a great deal to our entire team. We’re grateful you chose EMSense and appreciate you taking the time to share your experience.
If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
I was scammed by this company
I was scammed by this company, both with how much they were charging. I ordered their product because they had a special for 37.99, but when I hit submit to the order, they charged my account 175.99. I immediately called PayPal and sent a message to their customer service, stating I didn't want their product. They waited until it was shipped before they sent me anything about this. Then they said I had to wait till I got the product. Now I received it and have asked for a shipping label, they have refused to send one and now are telling me I'm not eligible for a return.
Don't buy from this company, they are complete scammers!
14 May 2026
Unprompted review
Reply from EMSense
Hello Belle,
We’re sorry to hear that your experience with EMSense wasn’t as expected, and we appreciate you bringing this to our attention. Our support team has sent you an email in hopes of resolving the issue and making things right for you.
If you haven’t seen our message yet, we kindly ask that you check your inbox (and spam/junk folder just in case). You’re also welcome to reach out directly to us at customercare@tryemsense.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re here to help every step of the way.
Warm regards,
EMSense Team
The order took longer to deliver than I…
The order took longer to deliver than I expected.
27 May 2026
Unprompted review
Reply from EMSense
Hello Zman1011,
Thank you for taking the time to share your feedback with us. We truly appreciate your patience and understanding regarding the delivery time of your order.
We’re grateful that you chose EMSense, and we’re always working to provide the best possible experience for our customers from start to finish. If you ever have any questions, concerns, or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryemsense.com — we’ll be more than happy to assist you.
Warm regards,
EMSense Team
I think the product will a good thing…
I think the product will a good thing for me thankyou G.B
27 May 2026
Unprompted review
Reply from EMSense
Hello G.B.,
Thank you so much for sharing your feedback with us. We’re truly grateful that you chose EMSense, and we’re glad to hear you’re feeling positive about your experience so far.
We appreciate your support and hope EMSense continues to be a comfortable and convenient part of your daily routine. If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
Easy to order great review good value…
Easy to order great reviews good value for money
23 May 2026
Unprompted review
Reply from EMSense
Hello Miss Mary,
Thank you so much for your kind feedback! We’re delighted to hear that you found the ordering process easy and that you felt confident in choosing EMSense.
We truly appreciate your support and are grateful that you see value in our products and customer experience. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll always be happy to help.
Warm regards,
EMSense Team
I have tried numerous items for my…
I have tried numerous items for my neuropathy and can’t wait to try this product. Very easy and fast ordering process.
27 May 2026
Unprompted review
Reply from EMSense
Hello Constance,
Thank you for taking the time to share your feedback with us. We’re so pleased to hear that you found the ordering process quick and easy, and we truly appreciate you choosing EMSense.
We understand how important it is to find comfortable and convenient at-home solutions, and we hope EMSense becomes a helpful part of your daily routine. Your support means a lot to our team, and we’re grateful for the opportunity to be part of your wellness journey.
If you ever have any questions or need assistance along the way, please don’t hesitate to reach out to us at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
good product
21 May 2026
Unprompted review
Reply from EMSense
Hello PhilTurnbull,
Thank you for your kind feedback! We’re so pleased to hear that you’re enjoying your experience with EMSense.
Your support truly means a lot to us. If you ever have any questions or additional feedback, please feel free to reach out to our team at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
I wouldn't even give a star
I wouldn't even give a star. Nly eont go forward. I did look up tryst pilot first. But i mistakly tgoyght itcwaa trystvoilot cause they know. Anyone can buy good reviews i wasnt aware. This is a scam Tryemsense first ordering, when you try pay it doubles or trembles. As soon as you try cancel it says shipped.but before you oay says takes couple of eirking days.Built with the cheapest stuff. Makes it very difficult to get your money back I order 2 boots for my dad on his card hes sn old age pensioner thry chsrde for two psirs toyalling 148 euro and cents too. My mam passed away and our dad's all we have. He suffers so bad with hid legs (he's many orinlems I relied on information. I never should of. I now I feel worse they took double money on my poor dad. That's nearly his weekly payment. I'm fuming.
12 May 2026
Unprompted review
Reply from EMSense
Hello Grainne,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like the opportunity to assist you further.
Unfortunately, we were unable to locate your order with the details provided in your review. We’ve requested a bit more information through Trustpilot so our team can look into this for you and assist you as quickly as possible. Please feel free to fill out the requested details at your convenience.
You may also contact us directly at customercare@tryemsense.com with your order ID or any additional information, and our support team will be glad to help right away.
Warm regards,
EMSense Team
Reply from EMSense
Hello Richard,
Thank you so much for your kind feedback! We’re delighted to hear that you found the information clear, straightforward, and helpful when learning about EMSense.
We truly appreciate your support and are grateful you chose us. If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
smooth order and delivery service
22 May 2026
Unprompted review
Reply from EMSense
Hello Steven,
Thank you so much for your kind feedback! We’re delighted to hear that you had a smooth ordering and delivery experience with EMSense.
We truly appreciate your support and are grateful you chose us. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll always be happy to help.
Warm regards,
EMSense Team
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