Never received the product
Never received the product. Was told it’s made in the USA but it’s stuck in customs? It’s taken over 2 months to get someone to “look into” for a refund!
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Never received the product. Was told it’s made in the USA but it’s stuck in customs? It’s taken over 2 months to get someone to “look into” for a refund!
If it were possible to give negative stars, I would. I ordered this product over two months ago and have yet to receive it. I have contacted the company several times requesting a refund only to be told that the product was on the way so a refund was not possible. Last time I was told that the the product was stuck in customs and that I would have to contact customs to get it unstuck. I questioned this because their website says that their main distribution center is in the US. This company is a total scam and I am embarrassed that I fell for it.
**Originally, I accidentally reviewed the wrong company. I meant THIS company - TryCanisLabs.com, the so-called pet supplement company. They are the ones that are a scam.**
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