Byte Reviews 141

First of all, trust worthy aligners, I am happy working with byte because I got a chance to know how to keep our teeth and smile healthy. Also, loved the kits. I am very pleased with Byte. Thank you so much.

Response time is too slow. I have an issue with my aligner, and it’s already taking more than a month back and forth communications and the issue is still not resolved. You are expected to take least one week to hear back from Byte, which is not good at all. When they ask you some questions, it took another week for them to reply the follow up. And the issues are bouncing between different people, it’s getting very confusing and frustrating. You are then asked to reverse back to 6-7 weeks of old aligner to try again! And no follow up.

Byte have been incredibly supportive and I can't fault them
Customer service regularly check in and from the beginning and throughout the process provide regular phone calls/ texts/emails with helpful hints on maintenance of my aligners and the hyperbyte and answer any questions I might have.I would thoroughly recommend them

Right from the start Byte have been professional, helpful and prompt in responding to any questions I had.
I am on my third week now and it's not been painful as I expected. Haven't needed any pain relief. Teeth are already whiter too. All very encouraging.

I am very pleased with how my experience with Byte has gone. I had a few difficulties with setting up my account and their team sorted it out straight away. I love how professional they were and how elegant the box with my aligners is. Very satisfying so far.

So much better than I expected. Aligners are comfortable to wear, already working after just 3 weeks so far, and the whitener has also made a huge difference. My night time teeth grinding has also stopped!

Initially, the Byte team was very helpful and considerate. However, after making the purchase the byte advisor did not respond to emails. Once the purchase is made you are no longer a priority.

So far we have had great communication from Byte. No issues so far

The whole process could not be any simpler! Im absoloutely thrilled with the service so far :)

Really happy so far. I've only been wearing my aligners for two weeks now but my experience so far has been great.

Very happy with the purchase, I have recommended a lot of my friends. Easy to communicate with and the process has been easy to understand and seeing results. Pain is alot more than expected but you do get used to it, and it does settle.

Super easy process. Clear instructions, with great support throughout each step. Overall, a great experience and a really reasonable price. I’m quite excited to see the results in a few months time.

Very well explained instructions, intuitive and easy process.

Since the first contact with Byte, I have found the staff very helpful and supportive. From starting my Byte journey, the experience has been nothing but professional and suitable for me.

Process has been great! Can't wait to receive my aligners in the mail!

Easy to use and incredible support, so much more convenient than other options. I'm about 6 weeks in and already seeing the differences. So far so good.

The product is wonderful and has exceeded my expectations. The communication is a little strange and haphazard.

So far my experience has not been terrible but could be better.
After approximately 6-7 weeks I’m still only on week 3 aligners. I have contacted Byte various times asking for assistance and have received a reply after a week or so and I say reply because they did reply but I wouldn’t say it was useful information. I keep getting the same phrase from everyone, telling me that everyone’s teeth move at different paces.
I have completed a review on my care and was told they would have an outcome for me in 7-8 days, it’s now been at least 2 weeks and I have not heard anything, so now it’s up to me to contact them and chase it up.
I was also disappointed at the fact that they did not provide enough instruction or make it easy to find information before buying byte. Apparently I was told to go to my dentist and check that my teeth where ok for orthodontist treatment my I do not recall seeing that anywhere.
All in all my teeth are slightly moving very slowly (hopefully in the right direction) and it has been a very stressful time. I wish I had gone to an orthodontist.

Update: I have now requested a refund after waiting over a month for a new set of aligners that I physically can’t fit on my teeth!
My dentist has warned me with all of the movement then stoping and starting it can shorten roots of your teeth and my X-rays are showing I have some affected teeth!
I feel like I have been scammed and that Byte was never going to work for me, especially in the time frame advised.
They just keep sending out another set of aligners that still don’t work.
They do not refund money, I’v been told if I get a dentist letter stating it’s not safe for me to continue they MIGHT be able to look down that path.
I’m not holding my breath.
All in all I wish I never started Byte and I think my teeth have come out worse.

I have had byte now for at least 5 weeks and I must say the way they handled my unit and my time very well

Absolutely loving my byte experience! I’m 5 weeks in and can already see movement.