trutrade.io Reviews 76

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I was referred to TruTrade by a friend back in February. We both purchased the Privat Client package, and so far the experience has been solid. My accounts were funded in 6 days first two days I... See more

Rated 5 out of 5 stars

I've been running RipperONE AI and R400+ with Apex and my brokered account for the last 5 months, so I figured I'd share how I have everything set up. I originally started small just to get a... See more

Rated 5 out of 5 stars

I came across TruTrade from a radio spot and decided to look into if out of curiosity. After going through the process and seeing how everything is structured, I ended up moving forward with Ripper... See more

Rated 1 out of 5 stars

These folks are useless don't go near them.They won't answer basic questions, don't listen, try to pitch using high pressure, insults and honestly, just stupid dialogue. They have no idea how to captu... See more

Company details

  1. Software Company

Written by the company

Empowering Modern Traders with Next-Generation Trading Software and AI-Driven Portfolio Management Solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 1 out of 5 stars

Bad News - Stay Away

I'm a highly experienced trader and took a chance on them. Very scammy, and positive reviews here make no sense. You've been warned. Countless other vendors have better bots at 1/20th of the price. You'll lose money on the purchase, and if you're crazy enough to activate them on a real account, you'll lose money from bad trades and even more if you enable their "risk management." If you purchase a bot, don't expect any help from them, you will be 100% on your own. No matter how much you spend. I got suckered for $30K, so if you spend that or less, I can say from experience that you're not important.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

I acquired Powertrend and was…

I acquired Powertrend and was immediately impressed by its high-quality features and settings. The position management tools are particularly remarkable. As someone who engages in short-term scalping, I encountered a hiccup, but a prompt consultation with Danny resolved it seamlessly. Truly an exceptional product – no second thoughts needed!

8 December 2023
Rated 5 out of 5 stars

I invested in Powertrend

I invested in Powertrend, and I must say, their software boasts some premium features and configurations. The position management functions stand out as my top pick. As a short-term scalper, I faced some challenges, but a quick call to Danny sorted everything out. It's genuinely worth the investment – don't hesitate!

8 December 2023
Rated 1 out of 5 stars

There is still no information available…

There is still no information available about these bots. I left a review before and they had it removed. When I complained that YouTube has no info whatsoever about this bot ANYWHERE except by trutrade themselves, they find a guy named Guiellmo to start putting them up there, but he's the only one. Once again, no mention of price, trial runs, etc. If you know your bot works, let us try it out. If we don't like it, fine.

Someone in the comments below mentioned $500 a month - and that's fair - especially considering they wanted 10 GRAND AT ONE POINT. I get they can possibly have a winning combination here, but all these steps we have to go through just to give an ounce of info is ridiculous.

Edit: so the last time I left a review, you all took it down. I asked you for information, and you refuse to give it to me. I looked for information on my own, I couldn't find any. I complained that YouTube did not have any videos from anywhere by anyone except your company and then you found one single solitary person to put videos up on youtube.

Now that you all have had that one taken down, you want to change the narrative and say that I'm mad because I can't get the robot for free. Nobody knows how much it cost! Say how much it cost right here in the review and all of this will be killed. If there's nothing wrong with your company, we should not have to do such stringent investigations to get more information about you. This is childish and this is why nobody is leaving you high reviews and the ones who are aren't giving any information about the price either because they are your employees.

29 November 2023
Unprompted review
trutrade.io logo

Reply from trutrade.io

Natalie
You are not a customer nor have you tried the bot. You left a 1 star review based off of a comment on a YouTube channel but not on your experience. Your are just looking to just get the trading bot for free. Sorry it's not free.

Rated 5 out of 5 stars

For me

For me, TruTrade.io has changed the game. As a full-time trader, I was finding it difficult to stay up to date with the markets. I've been able to automate my trading technique and free up time thanks to TruTrade.io. I'm experiencing less stress and more consistent profits.

14 November 2023
Rated 5 out of 5 stars

The Pinnacle of Trading Systems

TruTrade stands out as a paragon in the BOT/Auto trading landscape. Their dedicated efforts to craft products suited to diverse trading styles are commendable. Their commitment to enhancing traders' experiences is evident in my interactions with Danny and Brian, who consistently go the extra mile. With top-notch products and a stellar team, TruTrade sets the gold standard.

29 October 2023
Rated 5 out of 5 stars

A Year with TruTrade

My experience with TruTrade over the past year confirms their software's top-tier status. Danny's insightful recommendations tailored to my needs, coupled with invaluable usage tips, showcases their commitment to genuine client welfare. TruTrade's software not only impresses in terms of usability but its profitability was a pleasant revelation during its first live market test. Danny and his team have earned my trust, and I eagerly await their future innovations.

30 October 2023
Rated 5 out of 5 stars

Initial Skepticism

I approached TruTrade with a degree of skepticism. After watching numerous traders on YouTube and consulting with one, I opted for one of their more affordable bots. A week's simulation has left me pleasantly surprised, and I'm excited about transitioning to live trading.

26 October 2023
Rated 5 out of 5 stars

Years of Day Trading Experience

Throughout my years of day trading, I've experimented with various EAs and automation tools, but always found manual trading more effective. However, with the advent of Shotbot and Ripperone, I'm slowly transitioning towards automation. These bots often outperform me, capitalizing on opportunities I miss. Kudos to the TruTrade team for their unwavering support; they demonstrate longevity and reliability in this industry.

26 October 2023
Rated 5 out of 5 stars

I acquired the Global Autoripper

I acquired the Global Autoripper, enabling me to simultaneously trade NQ, ES, and CL without the need to individually manage each. Manual trading used to be draining, but thanks to TruTrade's exceptional software, things have become much easier. Kudos to them!

23 October 2023
Rated 5 out of 5 stars

If you're looking for a steady hand in…

If you're looking for a steady hand in the tumultuous world of trading, look no further than Trutrade paired with RipperONE Ai. I can now focus on refining my strategies rather than constantly worrying about the market's erratic behavior.

23 September 2023
Unprompted review
Rated 1 out of 5 stars

Brian is so rude

Brian is so rude, we're at the sales stage yet he act vulgar.. plus $500 per account monthly subscription! if anyone know other AI bot company DM.
I wouldn't buy their products due to their tacky attitude and all the negative comments.

2 October 2023
Unprompted review
Rated 3 out of 5 stars

Pending more results to provide an update on AI bot's performance

Initially had issues with TruTrade's support due to their slow response to a technical glitch, things are looking better at this time as they have finally corrected the error and have gone above and beyond to assist with the issues. Still need more time to determine the performance of the AI bots

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Once they get you on the hook for $30K…

Once they get you on the hook for $30K they disappear on you. Customer Support is non existent and apparently hate their job as they don’t want to help anyone. Customer Support takes 2-3 days to respond and then they just make up an excuse not to help and then take another 2-3 days to respond by complaint about the customer. There is no management in place to take care of issues. I guess I have to file suit in AZ Superior Court to get help or a refund. They say they support a Navy Seal Foundation but they won’t even help a 100% disabled veteran get the software they purchased up and running. AI Ripper purchase is not hands off and no VPS included despite sales videos stating such. This comes after I was to receive the Ripper AI with 5 nodes but due to a family emergency despite being told my package was on hold - I was downgraded to 2 nodes because the sale was over and my package being on hold was apparently not true. I would love to leave an awesome review- especially if this software works like they claim but I have been abandoned after signing up for $30K.

8 August 2023
trutrade.io logo

Reply from trutrade.io

Dear Reviewer,

We were genuinely concerned to read your review, but we must honestly say that we are unable to identify any records of your specific case or the details you mentioned. Our commitment to our customers is paramount, and we work diligently to address any issues that may arise.

Your mention of legal action, the amount paid, and the specific circumstances you described are puzzling to us, as we run our business ethically and transparently. We would very much like to understand what has happened and help resolve your concerns.

Regarding the VPS, it's important to clarify that our sales materials do not include VPS as part of the package, as there is a monthly cost associated with it. If there has been any confusion regarding this aspect, we apologize, and we are here to clarify any misunderstandings.

We kindly request that you reach out to us directly through our customer support. We would like to understand who you are and the exact nature of your issue, as it's imperative to us that all our customers are satisfied with our services.

Please provide your name, contact information, and any relevant details about your purchase, so we can investigate this matter thoroughly. Rest assured, we will take all necessary steps to address your concerns, and we are committed to ensuring that you receive the support and product you purchased.

If you feel the need to pursue legal action, you are certainly within your rights to do so. However, we believe that direct communication with us can lead to a more immediate and satisfying resolution.

We hope to hear from you soon and look forward to resolving this matter amicably.

Rated 5 out of 5 stars

I have been trading stock options for a…

I have been trading stock options for a few years now, but never been able to be comfortable enough to trade more than making $50-$100 profit per day. Came across Trutrade when I was looking up trading bots and excited to trade futures full time. Seems a lot easier without all of the different strike prices and expiration dates. I'm glad I was able to run it in SIM right before the holiday. Best Christmas gift to myself!

23 December 2022
Rated 1 out of 5 stars

No Transparency

Essentially they talk down to you on the initial sales call and refuse to give any real live preview or trial of the bot. Their reasoning is "trials or monthly subscriptions are not a viable business model" which is absolute crap. I'm not spending 10k (entry price) on something I cannot see live or try myself.

14 December 2022
Unprompted review
trutrade.io logo

Reply from trutrade.io

Hello Jim,

I'm sorry to hear that you didn't have a positive experience when speaking with our sales team. Our goal is always to provide the best possible experience for every customer and I apologize if we failed in this instance.

It's true that we don't offer trials or monthly subscriptions as a way of doing business, but it's because we believe in the value of our product and are confident that once customers start using it they will see the impact it has on their life. We have countless success stories from happy customers who are seeing results within minutes of using TruTrade.

I understand that not everyone may feel comfortable making such a large purchase without trying the product first, but for others, they are able to see the value we bring by the hundreds of videos we have on YouTube showing our automations work.

I wish you luck in your venture of finding the right automation that fits your needs for your trading career.

Thank you for your feedback Jim.

Rated 1 out of 5 stars

This company is a scam

I purchased the Market Ripper bot from Trutrade.io last year after being allured by the YouTube videos of the bots winning trade after trade. I ended up paying thousands of dollars and it is a complete rip-off. It turns out that those videos only show the bot during rare and unpredictable market conditions. There is nothing special about their bots/strategies which have a terrible win rate in live markets. The actual automation trades like a drunk person. There is no real way to back test the strategy because it uses Renko bars (these bars trick the software into registering all trades as winning trades). I gave this company the benefit of the doubt and followed all of their instructions and quickly got ghosted by their customer support. After wasting several months trading (and losing) with the bot and following their instructions, it is clear that this is just a cash grab and all of the positive reviews are likely paid for. After doing even a small amount of research, it is obvious that automation is much more complicated than just buying a pre-made system. Unless you can properly back test the strategy yourself (using walk forward and monte carlo analysis), stay away.

28 November 2022
Unprompted review
Rated 1 out of 5 stars

I paid thousands of dollars for this…

I paid thousands of dollars for this product, almost 10k. I can tell you for a fact that this is a total scam. This will burn through your account very fast, regardless of lot size. They just want to sell their crap software. Forget any technical or customer support. Once they get your money you are on your own. They do high pressure sales tactics, then you are on your own. If you have money to burn, go for it. I managed to find a system, not automated and now I am doing just fine. Avoid this like the plague. Wish I could rate this with negative stars.

17 October 2022
Unprompted review
Rated 1 out of 5 stars

Not transparent, stay away!

Once again, its no surprise that the highest ratings are similar and most likely not real.

These guys are anything but transparent. The reason provided for no pricing on the site is quoted as ‘based on individual requirements'. They are offering products to retail traders, the fact they don’t even have a baseline cost for an initial product should be concerning and would not be surprised if the cost varies for each individual for the same product during the initial call and getting a view of how much one is willing to give.

Its astonishing they are charging $25k + for one of the products and the concept of the ‘DRAMM’ is nothing unique, its essentially a martingale approach with an ATM and that’s worse, recipe for blowing up an account.

All you need to do is look at the videos posted, no track record, likely trading demo and at points trading 25-30 contracts….

8 November 2022
Unprompted review

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