Frontier Foundation & Crawl Space Repair Reviews 

65
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the work. Customers frequently praise the staff and technicians for being exceptionally professional, polite, and extremely knowledgeable during every home visit. Many individuals mention that team members are always respectful, hard-working, and genuinely dedicated to completing projects properly. People note that the crew takes time to explain every single step clearly and executes home improvements efficiently. Consumers also deeply appreciate the reliable annual maintenance checks and the prompt problem-solving service provided. Reviewers gladly recommend these dependable services to anyone needing dependable foundation and crawl space repairs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and polite... See more

Service

Consumers find service to be exceptionally positive, praising staff for being punctual, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Freddy just dropped by to inspect our sump pump. The pump had been installed by the home’s previous owner, but we didn’t know who had installed it. It was a pleasant surprise when Freddy showed up o... See more

Rated 5 out of 5 stars

We have had a system with this company for a year now and it has completely stopped our basement from the devastating flooding we endured everytime it rained. The men who installed were professional a... See more

Rated 5 out of 5 stars

Frontier cleaned out my crawl space and fully encapsulated it. Nick T., the foreman was professional and communicative about the job scope and process. Nick, Zack, and David worked hard through an alm... See more

Rated 5 out of 5 stars

Jared Mc made the regular inspection visit to check our sump pump and some other work that had been done on the back corner of the house. He was very professional, knowledgeable, and quickly answered... See more


Company details

  1. Waterproofing Company

Written by the company

When it comes to below-grade spaces, Frontier Foundation & Crawl Space Repair has you covered. As specialists in "All Things Basementy," we understand the unique variables associated with basement and crawlspace projects. As the trusted dealer of Basement Systems and Supportworks in central Tennessee and Southwestern Kentucky area, we have access to patented products and extensive training to help you and your home. This means we know what to look for and how to fix it correctly the first time. We provide Tennessee and Kentucky homeowners with basement waterproofing, crawl space repair, home energy solutions, foundation repair, concrete repair, and radon mitigation. If you are in need of any of these services, contact us today for a free estimate!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

New crawl space door installed

We had a new crawl space door installed. Our old one was completely rusted out. Jared McLaughlin was the service tech and he did a great job. He had to build out a new frame and he made sure it was sealed properly. It took him a bit, but the job was done right. After he finished, he showed us what he had done and answered any questions. Very friendly and conscientious. We would definitely recommend.

3 June 2025
Unprompted review
Frontier Foundation & Crawl Space Repair logo

Reply from Frontier Foundation & Crawl Space Repair

So glad we were able to get it all fixed up for you! Appreciate your recommendation and your business. :)

Rated 5 out of 5 stars

Basement checkup

Frontier installed basement waterproofing in September. And I love it. However, after the recent heavy rains and flooding in this area there was some water, mostly puddles, in my basement. David Garrett of Frontier arrived as scheduled and was polite and thorough in checking everything out. He found no failure in the system or the pump and we agreed the water likely was coming through the floor but I'll keep an eye out next time it rains. David provided me with his cell and said not to hesitate to call anytime if I have further issues. Great service! Thank you, David and Frontier.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Floor Jacks Installed

We had floor jacks installed in an area of our home where it was sagging. Fernando Mendoza, Jose M., and Alex Perez arrived on time and got to work. The team was very professional. We appreciate the work the team did and feel the difference in the room. Thanks, guys!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

I can't say enough great things about…

I can't say enough great things about Nick Tuttle and his team at All Things Basementy! They recently completed repairs on a basement, and the entire experience was exceptional.

From start to finish, they were professional, punctual, and incredibly thorough. They always arrived on time and took the time to explain every step of the process in a way that was easy to understand, which gave us so much peace of mind. Their attention to detail and proficiency were truly impressive, and the quality of their work exceeded our expectations.

It's rare to find a company that combines outstanding craftsmanship with such excellent customer service. If you're looking for a reliable and trustworthy team for basement repairs, I highly recommend [Company Name]. They went above and beyond, and we couldn't be happier with the results!

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Nick Tuttle

Nick Tuttle, Brooks, and Mark installed a radon device on my home today and they were fantastic! I worried about them breaking through my brick, but they made a very small cut in my house. The men arrived on time, were courteous and answered every question. I just wish I had another old house for them to fix.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Kaitlyn is wonderful

Kaitlyn is wonderful, she takes such good care of me and makes every interaction as easy as can be. She represents Frontier Foundation Systems so well.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Upfront

Brad Stephens explained what issues were found and the steps needed for correcting the problem. He gave realistic expectations for improving the situation. There was no pressure to perform the maintenance items.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service trip

Freddy and his trainee David were Very helpful in reassuring me that my crawlspace capsule was in good shape and changed the filter there. Freddy was very professional and answered the questions I had. Great ambassador for your company.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

We had the absolute best experience…

We had the absolute best experience today with James C. We have been dealing with foundation issues for about 5 years. Because the previous homeowner used USS and said their work was guaranteed, we called them. I won't go into details. Suffice it to say USS' does not guarantee their work and their customer service is terrible. My husband made the call to Frontier and what a difference. James was thorough, friendly and professional. He even took measurements to find out exactly what was needed to actually fix our problem, (imagine that). I cannot say enough about our experience with James and Frontier Foundation. If you are having issues with your foundation, you definitely want Frontier. 615-269-7772. AND...there was no high sales pressure.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Copper Kettle Sidewalk

Copper Kettle Sidewalk
Mike Bacon took care of everything nice and smooth.
Installers were nice and took care of the problem quickly and cleaned up.
Thank You!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Alex B

Alex B. And his grew are top notch! They did a great installation and were very professional and nice friendly guys. The installation was a few days ago although not long enough to rate the system, our crawl space never looked so good. Very pleased to date.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Quote

I am currently still in the deciding phase of a crawl space encapsulation, due to funds. I just wanted to express how well Waylon presented the facts and quotes during his appointment. Waylon was very professional, informative, and most important, he did not add on unnecessary costs. Thanks again Waylon!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Floor leveling

Job turned out to be somewhat more difficult than expected but Justin Hendrick and his crew handled it in a professional manner and solved the problems.

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Crawlspace nightmare

Bought a crawlspace encapsulation from Frontier and mold has been growing in my crawlspace, 1st floor, and 2nd floor. Had to pay thousands to another company to fix this and been sick for 2 years. Your customer service is horrific. Nobody willing to help me get corrected, just BS.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Efficient fix and great service

I had an older pool deck that needed some leveling and crack repair. James C. and Rafael C. were prompt, efficient and did a great job overall. Great service and excellent warranty.

17 October 2023
Unprompted review

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