TRUST Dental Reviews 22

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

James has been my dentist for years he’s a very competent well trained dental surgeon he also has very nice dental nurses and receptionists who work with him .

Company replied

Rated 5 out of 5 stars

M F A is a really excellent dental practice, caring and highly professional. Today I lost a 20 year old crown which left jagged edges on the remaining tooth which were causing a lot of pain. On inf... See more

Rated 4 out of 5 stars

My dental treatment took over a year to complete as it was very complex but it was all worthwhile. Everything was planned & explained in advance which gave me confidence . In total I attended 25... See more

Company replied

Rated 5 out of 5 stars

I called Trust Dental as an emergency after experiencing awful pain after having 4 wisdom teeth extracted. I left a voicemail and had a call back within a few hours!! After the phone call with James,... See more

Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Dentist
  6. Emergency Dental Service

Written by the company

A fully Private Practice based in Somerset offering Private dentistry you can trust. Through our four-year guarantee and well-experienced staff, we ensure that you are treated in a comfortable, caring environment. Our vision for our Patients is as follows - To enable our patients to achieve a Comfortable mouth with a Confident smile treated in a Caring environment with high quality Cost-effective treatment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

James has been my dentist for years…

James has been my dentist for years he’s a very competent well trained dental surgeon he also has very nice dental nurses and receptionists who work with him .

7 May 2026
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

We are utterly delighted to hear about your positive experience with James and our team at TRUSTDental. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Trust Dental

The staff were all great and James is really patient and helpful. Had a great experience.

30 April 2026
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Thank you for the great review, were glad you had a positive experience with James and the team.

Rated 5 out of 5 stars

Great Dental Service

I am not sure anyone enjoys dental work but James and his staff are great. As an older client I appreciate the extensive use of PPE. I also like the speed at which the anaesthetics leave my system. I am very happy with the work I have had done.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I joined James’ practice to straighten my teeth with Invisalign and finish the treatment with some veeners, James has been brilliant from start to finish, he is professional and you can tell he is extremely experienced. After finishing treatment and fitting my veeners which were permanently bonded , I had a change of thought and no longer liked them, I had agreed I was happy with them and realising I will have to have them re done out my own pocket I sent a email to James, and to my surprise he has redone my veeners for free of charge, this is something he did not have to do and shows me that he is not out to get your money, but genuinely cares about the happiness of his patients, If you’re looking for a genuine dentist with decades of experience then look no further!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

James and his team are very experienced and professional. The quality of care and workmanship is second to none. I would highly recommend Trust Dental.

11 February 2025
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

We're ecstatic to hear about your positive experience with TRUSTDental. Thank you for sharing your feedback!

Rated 5 out of 5 stars

James is friendly and at the forefront of his profession

A year ago,I had to have 3 upper teeth removed,at which point James advised me to have 3 implants.As it seemed like such a major treatment, myself and my daughter were initially hesitant because I am so elderly.However ,we were reassured by James’s professionalism and it absolutely proved to be the right decision.I was so pleased with the results that I have since had an implant to replace a lower molar. James even carried pioneering work to strengthen my jaw bone which enabled that implant to take.
James is in my opinion at the forefront of his profession.The aftercare I have received has been fantastic.
Both James and Aimee, his receptionist,are welcoming and put you at ease and I would like to thank them for their care and kindness.

18 October 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

We're absolutely thrilled to hear about your positive experience with James and the team at TRUSTDental, your care is our priority. Thank you for taking the time to share your feedback, Paula. We look forward to taking care of your teeth for many years to come.

Rated 5 out of 5 stars

Great Dentist

James has been looking after my teeth for a long time now. I am always pleased with the way he works and deals with my mouth.

12 July 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Thank you for your positive feedback! We look forward to continuing to care for your oral health.
James and The Trust Dental Team

Rated 5 out of 5 stars

Outstanding caring service

On each occasion I have found the service and dentistry outstanding, professional, caring and have total confidence that the assessment and treatment are the very best suited to my specific needs.

1 October 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Thank you so much for your kind words! Your confidence in our care and treatment means a lot to us. We look forward to continuing to meet your specific needs with the highest level of care.
James and The Trust Dental Team

Rated 4 out of 5 stars

I have got my smile back thanks to James & his team

My dental treatment took over a year to complete as it was very complex but it was all worthwhile.
Everything was planned & explained in advance which gave me confidence .
In total I attended 25 appointments .

I am now in a 'Dental plan'which helps me maintain good dental hygiene . It also gives me peace of mind that I can see a dentist on a regular basis

4 October 2023
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

We greatly appreciate your positive feedback. We are delighted to hear that you are happy with your smile and the dental treatment provided, and that it was all worthwhile. We look forward to continuing to support you maintaining your oral health.
James and the Trust Dental Team

Rated 5 out of 5 stars

Great dentist

James and his team at Trust Dental have made my experience at the practice very good.
I would recommend to anyone looking for a professional dentist in a relaxed atmosphere.

18 September 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

We are so glad to provide you with such a good experience. Thank you for recommending us!
James and The Trust Dental Team

Rated 5 out of 5 stars

Reliable high quality work

I have been a patient with James Main for many years and more recently at Trust Dental. He works with meticulous care for detail in every aspect of the process and the hygiene in the practice is excellent. I haven't had complex surgical dentistry but if I did, I would feel very confident with James and his staff. I know that he really cares to give the best quality in his work.

1 August 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Thank you so much for your kind words and for being a loyal patient over the years! We’re thrilled to hear that you appreciate the meticulous care and hygiene standards we uphold at Trust Dental. Your confidence in our team, especially in complex procedures, means a lot to us. We look forward to continuing to provide you with the best quality care.
James and the Trust Dental Team.

Rated 5 out of 5 stars

I’ve been a patient of James Main for…

I’ve been a patient of James Main for many years he’s an excellent Dentist and also makes you feel at ease

24 September 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Thank you for your kind review. We genuinely appreciate your loyalty to James Main as your dentist and we are so happy he has helped you feel at ease.
James and the Trust Dental Team.

Rated 2 out of 5 stars

There is no flexibility with opening hours.

There is no flexibility with opening hours - if you work full time you essentially have to take annual leave to go to the dentist :(
I would really appreciate a service which opened an hour before or an hour after the working day - maybe open until 7pm one night a week.
Further, it’s hard to build a relationship with the dentist. He’s always wearing full PPE, even before and after the exam.
I’m not a huge fan.
It’s hard to access physically (getting an appointment convenient to my working pattern) and emotionally (I want a trusting relationship where I can connect with the dentist).
It’s a shame there is such a shortage of practices available.
I wish them all the best but hope to find somewhere else soon.

26 September 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Hi Amy,
I am sorry that our hours do not suit your work schedule. As you are aware, we are a small team and do not have the capacity to work the extra hours that you would wish for, as my staff already work a 40 to 45 hours week and it is important that they have a good work life balance.
However, I do not make any apologies about the PPE we wear. In dentistry we are up close with our patients, and after they leave the surgery it is thoroughly disinfected for the next patient. For both these tasks we wear appropriate PPE to protect our team and our patients. Having been the only practice open in Somerset in the first Covid lock down, it taught us the importance of protecting ourselves and our patients from airborne viruses hence the PPE that we wear. I know you feel that it does not allow you to emotionally connect with your dentist, but I know for virtually all our patients, they would want to know that we are keeping them safe.
We hope you find a practice more suitable to you soon.
James and the Trust Dental Team

Rated 5 out of 5 stars

Trust Dental is professional

Trust Dental is professional, friendly and knowledgeable.

2 July 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Hi, Mary. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Very good and knowledgeable dentist

Very good and knowledgeable dentist, recently opened up just for me on a Saturday when I needed a tooth out urgently. Pleasant and friendly staff, always helpful. Hygiene excellent.

4 May 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

We really appreciate your kind words. We are so glad to have been able to help when you needed it.

Rated 5 out of 5 stars

Private Dental Care

Having recently moved to the area and not being able to see a dentist since pre-covid I decided on private dental care, what a revelation! my initial examination was very detailed and unhurried unlike the NHS conveyor belt experience, the crowded waiting room raises anxiety in itself.
James discussed my treatment and I mentioned I had previously expressed a desire to have dental implants but was encouraged to go with a partial denture instead so for years have had to bear inconvenience and sometimes discomfort so I was delighted when James agreed implants were an option. What a great decision the results are wonderful, a confident bright smile,and a different menu has returned to my dining table. James's patience and attention to detail is second to none I offer my sincere thanks for all his wonderful work. I would also like to mention Amy they say first impressions count and she is first point of contact for the practice friendly efficient putting everyone at ease.
I am so pleased I put my trust in Trust Dental and will continue to do so in the future, many thanks to you all.
.

14 June 2024
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Hi Lin,

Thank you for taking the time to provide us with such wonderful feedback.
We are so pleased we could improve your quality of life after having to put up with your dentures for so long, and that you can now smile confidently and not have to limit your food choices.

James & the TRUST Dental Team

Rated 1 out of 5 stars

Do not trust dental

Do not go here, struggling dentist trying rip people off, composite bonding should cost between 250-350 a tooth. If anyone wants to see my natural teeth I'll email you a pic, I was sent here by a friend as she tried to be conned the same so I went with what would say are better teeth and the price was even more? 20,000 for a smile I'm already proud of lol, jeez

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing dentist.

I called Trust Dental as an emergency after experiencing awful pain after having 4 wisdom teeth extracted. I left a voicemail and had a call back within a few hours!! After the phone call with James, I believe, I felt very reassured. James spoke with such confidence and experience. I feel I may move my family to this dentist!!

8 October 2022
Unprompted review
Rated 5 out of 5 stars

M F A is a really excellent dental…

M F A is a really excellent dental practice, caring and highly professional. Today I lost a 20 year old crown which left jagged edges on the remaining tooth which were causing a lot of pain. On informing the dental practice of my problem Mr Ali gave up his lunch hour to see and treat my broken tooth. Mr Ali and Mr Patel, who I have seen in the past, are both caring and extremely good dentists

.I've already recommended the practice to several friends

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

After halving to wait months for a appointment from my usual dental practice, I phoned Trust dental and was met with a very friendly and warm welcome from their receptionist who promptly booked me in, four appointments later I can say the treatment I received was professional and extremely friendly. So thank you to James and your team, would definitely recommend.

1 April 2021
Unprompted review
TRUST Dental logo

Reply from TRUST Dental

Hi Nigel, thank you for your review and it was a pleasure to be able to help you. Best wishes James

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