TruSmile Veneers Reviews 532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's quality, noting that the veneers look natural, fit well, and significantly boost their confidence and appearance. Many appreciate the ease of the process, from taking impressions to receiving the final product, and commend the excellent customer service for its attentiveness and helpfulness. However, some people were dissatisfied with the customer service, mentioning slow responses or a lack of communication after purchase, particularly when issues arose. A few reviewers also found the veneers to be bulky or fake-looking, and some reported that the product's durability was poor, with veneers cracking or breaking within a few months.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing increased confidence and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, quick responses, and... See more

Quality

People report positive experiences with quality. Customers are impressed with the natural look and high-end... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Price

Consumers find the pricing to be ambiguous. Many reviewers praise the affordable prices, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off im a paying costumerand thisbis not a paid review. Well the impressions have arrived at the trusmile office, now the anticipation of getting my new veneers.The process has been really smooth... See more

Rated 5 out of 5 stars

What made my experience " Great ". Was the attentive customer service . Also, the quality of the veneers was impressive. They fit great. And the lisp , (they warn you about) isn't that bad at all. The... See more

Rated 5 out of 5 stars

Hands down, the best purchase I have ever made for my self-esteem! I work in the public eye, and used to be so insecure to smile or show my teeth when I talked. But now, thanks to TruSmile, my persona... See more

Rated 5 out of 5 stars

TruSmile ..5 Stars Super good fit with the ability to order backup teeth or get a different shade. Reasonable prices with quality that rocks . TruSmile veneers gives you a Hollywood smile and the con... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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Replied to 62% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

TruSmile Veneers – So Good, I Came Back for More!

Ive struggled with my teeth since I was 17, and it really affected my confidence. At 21, I decided to give TruSmile Veneers a shot, and let me tell you—they completely changed my life! The transformation was unreal. I looked like a whole new person, almost like a movie star, and the best part? They looked just like real veneers—but without the painful procedures or crazy costs.

Now, as a two-time customer, I can confidently say no other company even comes close to the quality of TruSmile. Their veneers are durable, natural-looking, and give you that perfect smile you’ve always wanted. I came back because I knew I couldn’t trust anyone else to deliver this level of perfection.

If you’re considering veneers, this is your sign TruSmile is hands down the best on the market. They didn’t just change my smile; they changed my confidence, my self-esteem, and my life. Thank you, TruSmile!

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Best veneers on the market!

I am very happy with these veneers! I tried another famous company before I tried these are waaaaay better! Very snug. Super smooth. And flush to my gums. They actually pop on and off unlike other brands. They also offer a more natural color. Customer service has always been quick to update me on anything I ask.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

You must try...they will change your life!

TruSmile Veneers staff is awesome. They are very helpful and very fast to respond to any correspondence I have sent to them. Not to mention I received my veneers ahead of allowed time. TruSmile has given me back my life, I love smiling again. I will recommend anyone with missing or bad teeth to try them out. They are very affordable! THANK YOU TruSmile for EVERYTHING! Keep up the great work! Y'all the best

11 March 2025
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great, I have been using them for years! They have really helped with my smile confidence. They are reliable!

10 March 2025
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. I find they are excellent at communicating with u so that ur veneers are not delayed. I wish. The process could b faster without the hefty extra fee but I should b receiving my veneers soon. The impressions came super fast. Nice packaging. I procrastinated sending the pics in with my veneers and they were on me like a hawk so I wouldn't b the cause of a delay. They even have common sense bc I lost my card unfill out when u return the impressions and my bag that I was to return them in and filed out a postcard googled the address and sent them in myself. They didn't miss a beat. So far so good

1 March 2025
Unprompted review
Rated 5 out of 5 stars

What made my experience great

What made my experience great? With TruSmile Venners. Is their excellent and timely customer service. As well as detailed information as to how the process works. And step by step guiding your through the process. Which was very helpful being my first time. What also makes this company great? In my opinion is the many customers just like myself. Who were very pleased in choosing TruSmile Venners. And getting exactly what they paid for as advertised. I highly recommend this service and rate it 5 stars

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I have had a number of issues since placing my order. The first impression kit did not go very well for me, the second one I ordered was lost in the mail. Everything that has gone wrong, TruSmile has gone above and beyond to help correct the issues, even though nothing that happened was their fault.

Their customer service is truly awesome.

Pro tip: Use their impression specialist to do your kit. It's free and it really does help you avoid issues.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experiences thus far

Great experiences thus far. My impressions were approved so currently waiting on my set to arrive. They are very responsive through email, Facebook and also by phone for any questions you may have

27 February 2025
Unprompted review
Rated 1 out of 5 stars

This “business” needs to be shut down EXPEDITIOUSLY!

This “business” needs to be shut down. They are ripping people off. They are charging $500 for uppers and lowers that aren’t hardly worth $5. This leaves the customers feeling duped. The low reviews are the authentic ones. The material they use to generate them are not durable. They will crack and split. They also can be sharp around the edges. Food gets stuck in the crevices of them and will cause a great deal of decayed funk to expel from your mouth. It’s a capital NO!!! Consider yourself warned!! This experience made me go from hopeful and excited to embarrassed and disappointed real quick. It’s totally not worth it. And they will refuse to offer you a refund. Not even a fraction of the price.

19 December 2024
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hello,

We tried to locate your account using the username "T.S. Murphy." However, we could not find any information using this name on our system.

We would appreciate the opportunity to contact you directly to resolve this matter, as your satisfaction is important to us. You may also reach out to us via email at info@trusmileveneers.com to address your concerns.

Kind regards.

Rated 4 out of 5 stars

Great investment for confidence boost

The process of getting the maid took a while, I guess because of the way I have it overbite in my teeth once receiving, though my confidence was boosted. It was able to do online lives for my selling boutique and take more photos as they made me feel great confidence to smile I have had them about two years now !

18 February 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ TruSmile Veneers

⭐⭐⭐⭐⭐ TruSmile Veneers: The Best Choice for a Confident Smile!

I can’t say enough good things about my experience with TruSmile Veneers! After previously trying Shiny Smile Veneers, I can confidently say that TruSmile is the superior choice in every way—durability, longevity, and the natural look of the veneers.

When I first received my set back in July of last year, I was beyond impressed. They fit comfortably, looked incredibly real, and gave me the confidence to smile without hesitation. Unlike other brands that feel flimsy or artificial, TruSmile Veneers hold up exceptionally well and have a more lifelike appearance.

That being said, after a year of regular wear, my set started showing signs of damage and erosion. While that’s expected over time with any product, I was initially worried about what to do next. Thankfully, TruSmile’s customer service team is incredibly helpful, and they offer solutions to ensure their customers are satisfied. This level of care and commitment to quality is exactly why I’ll continue to choose TruSmile over any other brand.

If you’re on the fence about getting veneers, don’t waste your time with subpar options. TruSmile Veneers deliver the best results!

18 February 2025
Unprompted review
Rated 1 out of 5 stars

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Matthew Lepley






8 minutes ago
I am writing this review becuase Trusmile vaneers recieved a bad review from me a few months ago. The service i recieved was utterly horrible. The response from that review was manipulative and unprofessional. Now I have been offered a free set of arches if redo my reviews. The lower arch has cracked not even a month after receiving it 2 months later than I expected and not with the top arch which was recieved a week prior all this after months on months of delays and mess ups with their labs and only to find out about their refund policy which becomes invalid before they are even shipped. So they gave me an ultimatum to get a replacement free of charge as it costs them 245 dollars or somthing and another 145 dollars to expedite it for me.. that's the cost they are paying for this. All this of course is my fualt according to the response on my initial review from them. I have thought about this becuase I can't really work with out them so I thought about doing what they want me to do which is lie. But I have integrity. The product is shit. It cracked, they will not replace it like they should. They are thief's. My entire order Cost me hundreds of dollars for them to insult me and then manipulate me. They sre upsrt i named the escalations person who has proposed this so ive bern asked to take the persons nsme out, interesting. She is the person who I will be filing a police report against for fruad. Readers of this you are asking for a rip off if you use thus company. They will cheat you. They will attempt to cover it. Theyvwill respond with untrue statements. They will steal your money and hide behind fine print, all while playing good guys when they are stealing from you hoping your stupid enough to fall for it. I'm still well within the statute of limitations and all of this will be given to the district attorney, and my attorney. There's your new review.. how about you provide me for what I paid for over a year ago and make it of quality!

18 February 2025
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hello Matthew,

We are truly sorry to hear about your experience and sincerely appreciate you taking the time to share your concerns. Our goal is always to assist you effectively and ensure a smooth process.

Upon reviewing your records, we acknowledge that there was an error in initially shipping only the top veneers. However, as soon as we identified the issue, we took immediate action by expediting the shipment of your bottom veneers at no additional cost to you. We can confirm that the top veneers were delivered on November 16th, 2024, and the bottom veneers were delivered on November 19th, 2024.

Per the terms and conditions that you agreed to before placing our order, our Snap-On veneers are custom-made dental appliances, and adjustments may sometimes be necessary. When we were informed that your veneers had broken, we promptly offered a free replacement to ensure your satisfaction.

Furthermore, we extended an offer to provide a free replacement and waived the express processing fee of $145 to expedite your order and enhance your experience. We also kindly requested an update to your review, as it is common practice for businesses to seek feedback on their ongoing efforts to address customer concerns.

We remain committed to assisting you in resolving any issues with your veneers. If you would like to proceed, please reach out to us at info@trusmileveneers.com, and we will be happy to assist you further.

Best regards.

Rated 5 out of 5 stars

Upon receiving the veneers my boyfriend…

Upon receiving the veneers my boyfriend was so excited, once he put them on, i saw a smile from him that i had not seen before, i could see the confidence instantly appear. Trusmile veneers gave my love his smile back and he couldn't be happier !

12 February 2025
Unprompted review

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