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Company details

  1. Locksmith

Written by the company

Trulox was established in 2015 in New Orleans, LA. Our store is located just west of the French Quarter in the heart of the city, and on-call locksmiths service every area of the city. We are available 24 hours a day, 7 days a week and are equipped to handle all of your locksmith needs, regardless of the size of the job or the time it takes to complete it. All of our employees are highly-trained licensed & Insured experts. We can unlock vehicles, homes and business, as well as rekey existing locks or replace lost or stolen keys. Our goal is to exceed the expectations of our customers on every job. We pride ourselves in our high quality of work and top-of-the-line customer service experience. Want to see what makes us different? Give us a call today!


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

I paid $218 to have two brand-new…

I paid $218 to have two brand-new vehicle remotes programmed for our work van, and the entire experience has been frustrating. Before leaving, the technician said both remotes were programmed but mentioned the batteries “might be weak.” After several days of struggling with both remotes, I spent more money on new batteries, but the remotes still malfunctioned.

I called back and was scheduled for a follow-up appointment. The technician was already 20 minutes late when I received a call stating that the work was NOT guaranteed. So now I’m left with remotes that still don’t function properly despite paying full price and doing everything on my end to troubleshoot.

I paid for a service that was not done correctly, and instead of support, I got excuses. Extremely disappointed in the quality of the service and the lack of accountability. I would not recommend them based on this experience.

12 November 2025
Unprompted review

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