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TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
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Our work is backed by the TruGreen Guarantee
7230 Rutherford Road, 21244, Baltimore, MD, United States
3.4
2 reviews
Replied to 72% of negative reviews
Typically replies within 1 week
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We have a yearly plan. For the Spring application, they have rescheduled at least four times.
In retrospect, TruGreen is working to fix the problem which is good.
Reply from TruGreen - Woodlawn
Hi Phyllis, it sounds like we missed the mark. We are truly sorry, and we want to make this right. Please email us at reviews@trugreenmail.com so our team can get in touch and help reach a resolution. Thank you.
Mr Allen tucker from the Indian trail nc office that I spoke to back on March 15 2024 said he would have someone come to my house and rectify the situation I contacted the office at that number it gets switched to another number I get a individual that doesn't know anything I spoke to a higher up. The woman that I spoke to was trying to resolve the situation. She contacted Mr tucker at the Indian trail location and had him give me a call and he did and told me on the phone that he couldn't get to me until 3 29 2024 that what he said on 3 15 2024 and guess what I called and there is no schedule for me. This location lies out there butt, there ratings for crap and I'm not going to use them. The Charlotte location is much better but they don't service Monroe area. SO DON'T HIRE THESE People THEY ARE TWO FACE LIERS. I CANCELED MY SERVICE THEY DONT DO WHAT THEY SAY.
Reply from TruGreen - Woodlawn
Hello John, we're sorry to hear you haven’t been pleased with the service you have received. We would like the opportunity to review this and help! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so we can get in touch. Thank you! -CR
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