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TruGreen - Fayetteville Reviews 2

TrustScore 3 out of 5

2.9

1043 Robeson Street, 28305 Fayetteville, NC, US


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Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 1043 Robeson Street, 28305, Fayetteville, NC, United States

  • (910) 323-5296

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Trugreen is a Scam in Fayetteville NC

I've had trugreen for at least a year but they burnt my whole front lawn , I called to cancel but keep getting the run around, no call or plan has been made from the manager Josh or Joshua something like that in the Fayetteville NC area so I keep calling to cancel but they keep saying wait the manager Josh will call u but no call , All I can do is put in a claim to get the money back I'm spending to fix my lawn because trugreen is a scam and doesn't believe in taking ownership. Sincerely DOUGLAS W . The manager Josh came out to my house today and was very polite and knowledgeable, he showed everything I needed for my lawn and reassured to fix my lawn, he got started immediately on setting up a plan for my lawn with no charge 👍🏾, so I can stay it looks like he's trying to correct the problem with my lawn 👍🏾 Thanks Josh 💯, he sticks by his customers concerns

18 April 2026
Unprompted review
TruGreen - Fayetteville logo

Reply from TruGreen - Fayetteville

Hi Doug, thank you for bringing this to our attention and taking the time to speak with us directly to work toward a resolution here. Please let us know if there is anything else we can do for you at this time!

Rated 1 out of 5 stars

Truegreen is the worst big corporation…

Truegreen is the worst big corporation I have ever tried to work with. They completely ruined our lawn and we have been trying to work with them for over 9 months to get some satisfaction. I wrote to the BBB and Truegreen responded to the BBB that they had finished our service and that we were satisfied. Have you ever tried to get a hold of anyone at that company besides the hundreds of employees who answer the phones, from their homes, and you get a different person every time you call. Our lawn still looks horrible and we can’t get anyone to call us back. Please do not hire this company.

20 December 2022
Unprompted review
TruGreen - Fayetteville logo

Reply from TruGreen - Fayetteville

Hi Teri, thank you for your feedback. We would like to apologize that you felt let down with your service. Please direct message us with your name and account number so we can get in touch. We look forward to the chance to help make this right.

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