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TruGreen - Daytona Reviews 2

TrustScore 3 out of 5

2.9

920 Jimmy Ann Dr, 32117 Daytona Beach, FL, US


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Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 920 Jimmy Ann Dr, 32117, Daytona Beach, FL, United States

  • (386) 274-5383

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Destroyed my yard that was not even one…

Destroyed my yard that was not even one year old when they started working on it. Refunded my money but I wanted them to fix it. They installed sod to replace some of the damage but it was totally brown and dead looking when they brought it. I am thousands out of pocket repairing the damage.

22 February 2024
Unprompted review
TruGreen - Daytona logo

Reply from TruGreen - Daytona

Hello RW, we're sorry to hear you haven’t been pleased with the service you have received. We would like the opportunity to review this and help! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so we can get in touch. Thank you! -CR

Rated 1 out of 5 stars

I am very disappointed with TruGreen.

I have to say I am very disappointed with this company. I signed up for two services and they overbilled me. Our agreement was for a discounted half-cost service as a start and they billed $130+ instead of $30. This is clear fraud and when you look online at other consumer complaints you will see that this is a big issue at the corporate level. I even solicited a 3rd service and asked that salesman to alert the business of the issue. I never received a call till I called them to cancel. I tried to call the Daytona Beach TruGreen office but ended up transferred to the corporate office. All in all, I would not do this service. The results from the treatments they did in the first weeks of our agreement did not seem to do much. Very disappointed in the two men who were here in our home. I also was told that the products they are using are totally safe and that is just not the truth. The truth is: 53% of TruGreen's products include ingredients that are possible carcinogens. 41% of TruGreen's products include ingredients that are banned or restricted in other countries. 34% of TruGreen's products include ingredients that are known or suspected endocrine disruptors. They also claim that they have a 4-star rating with Trustpilot right on their website! This is false and they have a 2-star rating with over 5,000 reviews. That is horrible and a solid F rating.

1 October 2023
Unprompted review
TruGreen - Daytona logo

Reply from TruGreen - Daytona

Hello Thomas, we're sorry to hear you haven’t been pleased with the service you have received. We would like the opportunity to review this and help! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so we can get in touch. -CR

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