Banner for TruGreen - Binghamton

TruGreen - Binghamton Reviews 2

TrustScore 3 out of 5

2.9

629 Dickson Street, 13760 Endicott, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

nasty looking lawn

Thought trugreen could take care of crab grass but was told i had nutsedge. Turns out it was crabgrass so they came back and resprayed now my lawn is burned.called to have some one look at it they said it was from the rain. so i called for a supervisor.

9 September 2021
Unprompted review
TruGreen - Binghamton logo

Reply from TruGreen - Binghamton

Hi Shelly, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Rated 1 out of 5 stars

Terrible and totally dissatisfied

I have been a customer with TruGreen faithfully since 2009. Up until this season, I have been satisfied with the service. This year has been awful. Unfortunately, I paid for all applications for this season back in the late winter. I would have cancelled had I not.
Yesterday, I was home when TruGreen came to do an application. I watched the entire process, and the person, without a doubt, rushed through the entire application. He was gone within 5 minutes after a granular application. I have a larger yard and a properly applied application would definitely have taken more than 5 minutes. The inferior results certainly show in my yard. Dandelions and weeds are evident. I have already called on two occasions requesting re applications. I have emailed TruGreen regarding this and await a response. I am strongly considering terminating my dealings with TruGreen.

25 August 2021
Unprompted review
TruGreen - Binghamton logo

Reply from TruGreen - Binghamton

Hello Patrick, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look