TruGreen - Auburn Reviews 3

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2.8

Lawn Care Service

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1127 Preston Street, 36801 Opelika, AL, US

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(334) 363-3400

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Company details

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

1127 Preston Street, 36801, Opelika, AL, United States
(334) 363-3400

2.8

Average

3 reviews

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Replied to 72% of negative reviews

Typically replies within 1 week

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Jul 23, 2023

The worst and most unprofessional company.

For two years now I have been having the same issues with TruGreen: weeds on 80% of my lawn at all times and fertilizer burns everywhere. I want them to refund my money, but they refuse.

23 June 2023

Unprompted review

Reply from TruGreen - Auburn

Jul 24, 2023

Hi Fereshteh, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you! -MS

Apr 15, 2022

I’ve used TruGreen several years for my…

I’ve used TruGreen several years for my lawn care on my centipede grass. They have got progressively worse year after year. I have irrigation so water is not a problem. The weeds have taken over along with bare spots. Seems like it’s a different technician everytime they come out and they don’t treat all the area I’m paying for. They never let me know when they arrived just spray a little stick a card on the door and leave. I don’t recommend them to anyone a total waste of your money!

15 April 2022

Unprompted review

Reply from TruGreen - Auburn

Apr 15, 2022

Hi Bill, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Sep 29, 2021

Dude came and sat at the end of my…

Dude came and sat at the end of my driveway for 45 minutes with his music blaring and never got out of the truck. He leaves and my wife gets a message saying our lawn service is complete. A complete fraud. And there's no way to talk to anyone locally.

29 September 2021

Unprompted review

Reply from TruGreen - Auburn

Oct 5, 2021

Hello Mark, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

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