trufe. Reviews 

232
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Megan Willey went above and beyond to help me secure a new mortgage and new remortgages. Absolute A* service, Megan couldn’t do enough to help and support me. Communication was amazing, always answer... See more

Rated 5 out of 5 stars

We were recommended Trufe through a friend and we are so glad we listened. After being let down by a few different brokers, we were assigned Megan to our case. Our remortgage was a complex cas... See more

Rated 5 out of 5 stars

Being FTB we didn't have a clue what we was doing & Sarah was absolutely amazing, she was always available whenever we had questions. She talked us through every step of the way & even called to calm... See more

Company replied

Rated 5 out of 5 stars

After bad experiences, with previous unprofessional brokers, I managed to stumble upon a Google ad. After reading great reviews I thought I’d give Trufe a try and I’m glad I did. Rachel (broker) worke... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

We work with you to source tailored mortgage and commercial funding solutions that fit your individual scenario.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

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Rated 5 out of 5 stars

Excellent Service from Rachel & Katie

We have had excellent service from Rachel and Katie over the last few months - Rachel has been incredibly patient with us during various changes and issues before helping us secure our dream house 😍

Katie is extremely efficient and ensured that we were kept up to date with everything; she chased our mortgage company and insurance so that everything was sorted for us in a timely manner.

Nothing was too much trouble for either of them and both Rachel and Katie were friendly, professional and an absolute pleasure to work with.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Working with Rachel for the past couple…

Working with Rachel for the past couple of
Months has been one of the most amazing process
Rachel is very patience being a first time buyer
She talked us through every process to completion
I am extremely grateful Rachel that we now have our dream house

21 April 2022
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Reply from trufe.

Thanks so much for taking the time to send such lovely feedback. We're delighted that you're so happy and we hope to work with you again in the future. Please recommend us to your friends, family and colleagues.

Phill Green
Founder and Chief Executive
07503808965

Rated 5 out of 5 stars

Would highly recommend Trufe Money

Would highly recommend Trufe Money, especially Sarah and Amanda. Thank you for all your help with arranging my mortgage.
Wouldn't have known where to start had I done it myself.

12 April 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Sarah. Please feel free to recommend us to all of your friends, family and colleagues.

Phill Green
Founder and Chief Executive
07503808965

Rated 5 out of 5 stars

Friendly and efficient and excellent…

Friendly and efficient and excellent customer service, made me feel at ease getting the right mortgage for us and always in contact and quick response to emails, will recommend the company to friends and family..

31 March 2022
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Reply from trufe.

Thanks so much for the great feedback. I really appreciate it.

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

10/10

Kirsty was absolutely amazing from start to finish. As first time buyers we were both nervous and a bit clueless! Kirsty took the stress out of everything - she answered every question we had, dealt with things quickly when we found a house quicker than expected and just overall made the experience so much easier than we anticipated. I couldn’t recommend her highly enough!

29 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Morgen. I'm really proud of Kirsty and in turn she is thrilled to have impressed you so much.

Feel free to recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

Rated 1 out of 5 stars

Uninterested advisors

Unfortunately the service I received was less than satisfactory. Phill Green, the founder was great it has to be said, helpful and always communicated well. The advisors I dealt with were awful. It was clear they really weren't interested in helping/giving the best advice or service. A real shame when the initial impression of the company was so positive. I can't say all advisors would be the same but the 2 women I dealt with were terrible, no communication or effort.

27 March 2022
Unprompted review
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Reply from trufe.

Thanks for taking the time to feedback Charlotte. I am genuinely sorry that the service we provided for you was not up the high standards we deliver. Moreover I'm also sorry that in your case we couldn't find a suitable solution for you as we pride ourselves on providing customers with options. Thank you for giving us the opportunity to work with you and I wish you all the best for the future. Phill

Founder and Chief Executive

Rated 5 out of 5 stars

Sarah is an absolute godsend!

Sarah is an absolute godsend. She worked tirelessly (even when 2 days away from having a baby) to get our mortgage completed. 100% recommended, very honest and great communication. Most definitely one of those mortgage brokers who looks after you that you can use many times over

23 March 2022
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Reply from trufe.

Thanks so much for the kind feedback Sohail. Sarah is regularly telling me that we MUST look after Sohail no matter what so it's great to see that you're happy.

You'll be pleased to know that Sarah and baby (Pippa) are doing well. We just need to keep Sarah away from work for a little bit but you know what she's like....

Kind regards

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

I couldn’t recommend these guys…

I couldn’t recommend these guys enough,we didn’t think any of this was possible but thanks to the hard work of Amanda and Sarah they secured us a Morgage without us having to worry about anything,from myself and Sarah we would like to say a massive Thank you 😀

23 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Dave. I'm really proud of Sarah and Mandy and in turn they are thrilled to have impressed you so much.

Feel free to recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Jon was really helpful and sorted everything out for us to remortgage. There was alot more involved then I anticipated but Jon sorted everything and it was completed very quickly. I would definitely recommend Jon and his company to anyone looking to mortgage or remortgage a property.

21 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Vucky. I'm really proud of Jon and in turn he is thrilled to have impressed you so much.

Feel free to recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Great & very knowledable helping first…

Great & very knowledable helping first time buyer.

Spoke and dealt with Rachel who helped me sort my mortgage at a good rate despite a couple of complications. Made the process of getting a mortgage very easy and not confusion like i thought it might me. Would recommend Rachel to anybody who asks

18 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Danny. I'm really proud of Rachel and in turn she is thrilled to have impressed you so much.

Feel free to recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Kirsty Graham

As a skilled tradesman that works in what can be a fairly high-pressure environment, I can appreciate someone who has an in-depth knowledge of their field, and the flexibility to work around my availability.

Kirsty was able to work around the schedule of two very busy people, and still provide the highest possible quality of service to us, even when we met on a Saturday evening.

Kirsty's access to so many lenders gave us so many more possibilities than had we looked for ourselves and led to us obtaining a mortgage deal that was over £100 per month cheaper than either of us expected. Kirsty gave us confidence that we were getting the best deal on our first home that we could possibly achieve, and managed to work around my partner’s temporary work contract situation.

We will certainly be using Kirsty's services again down the line when it comes to re-mortgaging after our fixed term expires, and would wholeheartedly recommend her to anyone we know who is looking to buy their next home or re-mortgage.

Thank you once again,

Thomas Woods

16 March 2022
Unprompted review
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Reply from trufe.

Wow!!!! What a review. Well done Kirsty and a massive thank you to Thomas for taking the time to leave it. We really appreciate the feedback and it's great to know that we delivered for you.

Regards

Phill
Founder and Chief Executive

Please feel free to recommend us to your friends, family and colleagues.

Rated 5 out of 5 stars

Kirsty was amazing throughout the whole…

Kirsty was amazing throughout the whole process. Kept in contact throughout, provided quick answers to all my questions and genuinely cared about the outcome. I will not use anyone else when applying for a mortgage.

9 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Philip. I'm really proud of Kirsty and in turn she is thrilled to have impressed you so much.

Please recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Trufe provided excellent service

Trufe provided excellent service. Abs was very supportive and talked us through everything. No question was left unanswered he took time to explain in terms we understood. Would definitely recommend .

8 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Ellie. I'm really proud of Abs and in turn she is thrilled to have impressed you so much.

Please recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Amazing experience with Trufe!!!

I wasn't expecting much due to negative experiences with brokers in the past. However Jonathan Milne at Trufe proved me wrong, he offered a fantastic service. Honest and understanding at all times, going above and beyond in helping me select the best options for a mortgage transfer without pressure. Everything was explained thoroughly, nothing was too much trouble. Based on my amazing experience with this company, I would and have highly recommended them to everyone.

3 March 2022
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Reply from trufe.

Thanks so much for taking the time to leave such fabulous feedback Rita. I'm really proud of Jon and in turn she is thrilled to have impressed you so much.

Please recommend us to friends, family and colleagues.

Regards

Phill
Founder and Chief Executive

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