True View Windows™ Reviews 1,247

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We had MANY dual pane window glass replacements done. The crew (Bob, Victor, Brody, Ethan and Dylan) were professional, neat, on time, and courteous. They worked very well together as a team and fin... See more

Rated 5 out of 5 stars

True View gave us a quote sometime in January but we had a couple hefty expenses come up and weren't able to schedule at that time. When we were able to schedule several months later, True View honore... See more

Rated 5 out of 5 stars

Broken two layer window with moisture inside. Had previously used True View Windows. They had a gentleman out to take measurements. He did a perfect job and was very pleasant and professional. Cost... See more

Rated 5 out of 5 stars

True View is the best. Most phenomenal company.Responsive,communicative, professional.Upfront, open,honest and transparent.Kept me informed every step of the way.From the first encounter,to the two... See more

Company details

  1. Window Supplier

Information provided by various external sources

True View Windows & Glass is your one call for all things glass. Windows, patio doors, glass table tops, cabinet doors, shower doors and walls, emergency board-up and repair and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 3 out of 5 stars

Window Awesome, Management NOT AWESOME

The dual pane replacement window looks Awesome, the installation technicians were Awesome, the office management team and customer service NOT AWESOME, extremely disrespectful and rude. Will not use this company again.

4 June 2021
Rated 5 out of 5 stars

Excellent job installing the windows

Excellent job installing the windows. Professional and nice guys to work with. Corena in the office is really a asset to the company. So helpful. Thank you! Would recommend!

4 June 2021
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Reply from True View Windows™

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

I had a window that wouldn’t stay open

I had a window that wouldn’t stay open, or close completely. The service techs who came out to determine what was needed were great! They told me what was needed, and because my windows were original, from 1991, they had to order the parts. They also showed me how to keep my windows moving smoothly by spraying silicone spray in each side.
Another tech came out and installed the parts, but one was defective. He apologized for the inconvenience and said he’d reorder. It was only a matter of days and another tech was back. Parts were installed in no time. He demonstrated the opening and closing to show me it was fixed and let me try it.
The service techs and the girls in the office are all great customer service representatives for True View. I’ll use them again for sure.

4 June 2021
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Reply from True View Windows™

Thanks for choosing True View and for taking the time to leave such a detailed review!

Rated 5 out of 5 stars

Company recommended by our Decorator

Company recommended by our Decorator. Arrangements for an estimate was timely. These were replacements in an older home so timeframe was several weeks out. Actually arrived several weeks earlier than original estimate so all good. Install went quickly and efficiently! Staff cleaned up areas and were very pleasant.

3 June 2021
Rated 5 out of 5 stars

Great service

We had a sliding glass door installed. It was done efficiently and on schedule. We were extremely happy.

3 June 2021
Rated 1 out of 5 stars

Didn’t clean up broken glass and debris…

Didn’t clean up broken glass and debris left. Sloppy trim work. New stucco is already cracking around one window. Didn’t clean the windows before leaving. Cut our newly installed interior floor tile crooked and chipped a tile also. And someone from the crew urinated on our exterior wall.

3 June 2021
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Reply from True View Windows™

Thank you for sharing your feedback. As we mentioned when our supervisor called, the mess was there from another contractor when we arrived, but our team should have cleaned it up when they left, regardless of who made it. Our crews are very respectful of the homes and businesses we are invited into.

Rated 5 out of 5 stars

Everything Went Smoothly!

Everything went smoothly with True View. I needed 2 windows replaced when I was selling my house. They came out promptly for measurements and came back with window when they said they would.

3 June 2021
Rated 1 out of 5 stars

I'm sure they would probably be fine…

I'm sure they would probably be fine for a retail sale but as a B2B relationship, they don't seem to want one.

2 June 2021
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Reply from True View Windows™

We very much appreciate our business-to-business relationships. We have found those relationships start and stay strong in part due to our processes and procedures, which provide for clear expectations for all involved. We're sorry those procedures did not meet your expectations and we hope you’ll give us an opportunity to provide you with top-notch customer service.

Rated 5 out of 5 stars

I had them install windows in my home…

I had them install windows in my home 10 years ago and since then, they have come to repair my screens and replace a window that was shot out. They are always willing to work around my schedule to assist when I need it! Very professional!

2 June 2021
Rated 5 out of 5 stars

Shower door replacement.

I was given a timeline due to the company getting all parts required and it was met on time and work was completed when they said it would be done. Excellent workmanship and the crew was easy to work with.

2 June 2021
Rated 5 out of 5 stars

A Very Satisfying Experience

This is my 2nd experience with Tru View and like the first time I find them to be: very responsive, competent, friendly, and reliable. They keep their word!

2 June 2021

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