True Nutra Reviews 95

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being understanding, professional, and supportive, highlighting their willingness to help and patience. The customer service is consistently described as excellent, with many appreciating the immediate responses and the friendly, considerate approach of the team members. Reviewers are very pleased with the products, noting their quality, effectiveness, and how they deliver advertised results, leading many to recommend them and express interest in trying other offerings. However, some people were dissatisfied with their orders, experiencing issues such as not receiving products, unexpected auto-shipments, or charges for unrequested repeat orders. A few other people also felt that the customer service was not helpful in resolving these order-related concerns.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and recommending them.... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many describing it as excellent,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction with their... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their kindness, professionalism, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the effectiveness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The persons that I communicated with(Ashley) were very understanding, professional and supportive. I was kept uptodate on the status of my order. Thank you TrueNutra. I cannot say at this point if... See more

Rated 5 out of 5 stars

Since starting this journey, I can honestly say I am loving the results. I have seen a real boost in energy as well as my blood pressure stabilize. I would definitely recommend this product, the resu... See more

Rated 5 out of 5 stars

I was having some trouble with my right leg and knee. I watched a long presentation about K2D3 and decided to give it a try. After about a week I could the difference. I have not had any problems with... See more

Rated 5 out of 5 stars

The immediate response to my concern, the very friendly and considerate true nutra Team members. Thier willingness to help is admirable. And they are patient too. About the product have no experienc... See more


Company details

  1. Vitamin and Supplements Store
  2. Health Food Store
  3. Herb Shop
  4. Natural Foods Store
  5. Wellness Program

Written by the company

True Nutra is a premium health and wellness company dedicated to creating high-quality dietary supplements designed to support healthy aging, circulation, cardiovascular health, energy, immune function, metabolism, mobility, joint health, cognitive wellness, and overall vitality. Our mission is to provide trusted nutritional supplements made with carefully selected ingredients, science-backed formulations, and high manufacturing standards that customers can feel confident incorporating into their daily wellness routines. We offer a growing range of wellness products including vitamins, minerals, herbal supplements, antioxidant formulas, and daily nutritional supplements developed to support long-term health and healthy living. True Nutra products are formulated to help support healthy blood flow, heart health, immune system function, natural energy production, healthy inflammation response, muscle and joint comfort, metabolic wellness, and active lifestyles. Our supplements are designed to support real-world wellness goals while fitting easily into everyday life. At True Nutra, we believe effective supplements begin with quality ingredients, consistent formulations, and a customer-first approach. We focus on wellness ingredients with strong consumer awareness and established demand while maintaining strict standards for purity, consistency, sourcing, and manufacturing quality. Every ingredient is carefully selected with attention to quality, reliability, and long-term wellness support. Our team continuously works to improve product formulations through ongoing research, quality control, and customer feedback. We are committed to developing nutritional supplements that combine trusted ingredients with practical wellness support for men and women seeking to maintain their health naturally as they age. Every True Nutra product is developed with a focus on ingredient quality, formula consistency, and customer satisfaction. True Nutra is proud to offer wellness supplements designed to support a wide range of health and lifestyle goals, including circulation support, cardiovascular support, immune support, healthy aging support, energy support, metabolism support, antioxidant support, mobility support, and overall daily wellness. Our goal is to provide reliable nutritional solutions that help customers stay active, feel more energized, and support their overall well-being over time. Whether you are searching for heart health supplements, circulation support supplements, immune support vitamins, antioxidant supplements, herbal wellness products, daily multivitamins, metabolism support formulas, joint and mobility supplements, or healthy aging supplements, True Nutra is committed to delivering premium wellness products designed to support long-term vitality, healthy living, and everyday wellness.


Contact info

4.2

Great

TrustScore 4 out of 5

95 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Aviod

Aviod, Aviod, Aviod.

Awful company. Been over a month now and have not sent me the goods. Do not get scammed. Also make sure you delete all card details off the site.

29 May 2026
Unprompted review
True Nutra logo

Reply from True Nutra

Hi Andreas, thank you for reaching out, and I'm genuinely sorry you've been waiting this long without your order. A month with no goods is not the experience we want for anyone, and I completely understand the frustration.

To be transparent about what's happening: as a result of the ongoing conflict in the Middle East, there have been significant shipping and customs disruptions that have badly delayed a number of deliveries into the UAE, including yours. That's an explanation, not an excuse, and you shouldn't be left carrying the cost of it.

We've refunded your order in full, and we've also removed your saved card details as you asked. Our team has emailed you from support@truenutra.com to confirm everything.

Thank you for giving us the chance to make this right, Andreas, and we hope that we can serve you again in the future.

— The True Nutra Team

Rated 5 out of 5 stars

A company that cares!

There was a small problem when I received my order. So I sent an email to customer service and got a reply immediately. In no time my problem was resolved. I think they work hard to make sure that their customers are happy! It's nice to find a company that really cares!

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Everything went downhill..why?

Everything was great, I would purchase the 6 in 1 Lymphatic Process pills to assist with some Lymphatic issues. So, I ordered less than 2 weeks ago, I received 3pks..of the pills, now, not even a week later, True Nutra sends a withdrawal from my bank account today for over $32..uhmm, excuse me, I was not aware of an autoship on my account, nor did anyone inform me before shipment which was sent last week or so. So, im not giving my bank information to any other f'ing company to just leisurely go into my account, and deduct when they feel like it..absurd! Im soo over this..wow..

28 May 2026
Unprompted review
True Nutra logo

Reply from True Nutra

Hi Rodric, thank you for taking the time to share this, and I'm glad to hear that the 6-in-1 Lymphatic was helping you in your first month. I completely understand your frustration, and I would like to make this right for you.

Just to explain what happened: that recurring order is tied to the subscription product from your original order, which carries a recurring shipment every 28 days, as mentioned on our product page, at checkout, on our subscription confirmation email, billing reminder email, and billing reminder SMS. That said, I never want a customer to feel caught off guard.

I've already had our team cancel the subscription so nothing further will be charged, and we've emailed you to refund the recent charge in full. You can always reach us directly at support@truenutra.com if there is anything else you need. Thank you again for the honest feedback, Rodric, and I hope we can earn your trust back.

— The True Nutra Team

Rated 5 out of 5 stars

Amazing company , with an amazing team of customer service people.

The customer service with this company is amazing.
True Nutra stands behind their products. They have a lot of products in are very good products.
My latest one is Lymphatic Complex, what is during for me , my puffiness has gone down and helping on stiff joints is wonderful.
I ended up with a subscription that I did not want and they were able to cancel it for me. However, instead of canceling it, I have paused it to the end of the month. The team will work with you to make a subscription work for you including if you want to cancel it. They are so willing to work with you. And they are an amazing team of people.
If you are thinking of trying this product, I suggest you try it.If you do not like it , you do have guarantees.
Sincerely,

Christine

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Supportive

The team is very supportive and has been very responsive with communication and understanding. I’m very appreciative of the texts and emails.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service Relationship

I've never had such and indepth and positive interaction with a company about their product after oresering and before receiving it. I look even more forward to getting the product and sharing my experience with their representative.

It's like a completely different business model where their customer service starts a guest relationship with you to help you through the entire process. This is amazing. I'm feeling confident and assured I made the right decision to purchase this product!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

When I found True Nutra I was an out of…

When I found True Nutra I was an out of control Diabetic. My A1C was 12.8 and climbing. I discussed with my doctor about me trying True Nutra. So she researched it to make sure there would not be any major side effects mixing with the insulin I am on. My doctor give me the go ahead with it. I made my first order in December. I went last week(May 2026) to have A1C checked I was at 7.4. My doctor was very impressed since the insulin with other diabetic meds only took my A1C higher. Insulin and True Nutra brought it down and it's still going down. Only 2 more points and my doctor said she will lower my insulin or take me off. OFF is my goal. I made my second order today. 💚💚💚💚💚💚

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy or purchase from True Nutra

Do not buy or purchase anything from this company they keep taking out funds from my credit card after canceling various times which they don’t pay any attention to;
as long as you have a working credit card they keep taking out funds.
Very dishonest and crooked company!!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam behaviour

Scam behaviour. Be careful ordering from this company. I made a one-off purchase of some vitamin D supplements. A month later a second charge went through on my card as a subscription. I never signed up for any subscription. When I emailed them to cancel they claimed the order was already with the warehouse and could not be stopped. They claimed to cancel my subscription and sent me a link to a portal I’ve never been able to access before, where it said cancelled. Absolutely regret purchasing from them.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

What a scam of a company!

Last month I ordered a couple bags of oil of oregano from True Nutra but found it much cheaper at another shop so I wanted to cancel my order. There is no way of canceling an order on their website, no phone number to call for support you have to email the company and ask for a cancellation. I heard back from the company that they could not cancel my order because it was already shipped (this was minutes after placing the order) but they said they would cancel my “subscription” so I wouldn’t be charged again. I didn’t realize I had signed up for a subscription but didn’t think much of it until yesterday when they charged me again. I got a notification from SHOP that another order from True Nutra was placed so I immediately emailed the company to cancel. Once again they told me they couldn’t cancel as my order has already been shipped but that they would cancel my subscription for real this time. I wasn’t happy with that answer so they offered to refund me 10% which was $3.80. Puhleeeeeeeease! Then today I got another notification from SHOP stating that my order was ready to ship. So they lied when they said it was too late to cancel because the order had already been shipped out and they lied when they said they cancelled my subscription because clearly they did not. The 2 orders combined were nearly $80 and they refunded me $3.80 What a scam of a company! Do not purchase anything from them I’m sure you can find whatever you are looking for cheaper elsewhere and you won’t have to sign up for a subscription you don’t want or are not aware of.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

How can one star review give a 3,5…

How can one star review give a 3,5 stars result? I read somewhere on Trustpilot.com that if they are referred to in an ad you shold be transferred to Trustpilot if you click on the stars! I did this in Truenutras ad and only got to their order site! So the stars are bogus!!!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Promotional items not delivered as advertised

I made multiple purchases from this company based on promotional offers that included additional Magnesium bottles tied to each transaction. Those promotional items were never delivered.

The advertising was misleading, as the promised items were not fulfilled despite being clearly presented as part of the purchase. I had to follow up and pursue the issue to get a resolution.

While I eventually received a refund, it only happened after I took further action. This should not be necessary for customers to receive what was originally promised.

They also setup up a subscription unbeknownst to me and without my authorization.

I recommend caution when dealing with this business due to concerns about fulfillment of advertised promotions.

2 April 2026
Unprompted review

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